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Harry_Seth15-Moonstone
15-Moonstone
January 8, 2021
Question

All About Mathcad Software Installation.

  • January 8, 2021
  • 3 replies
  • 37560 views

We have created this technical tip to help Mathcad users Install software on own. This is a one stop shop for Mathcad software users to get information ranging from  - Software Download, Installation, Licensing, Error's Troubleshooting to General queries related about the product.  This is just a start - We'll keep enhancing this page, as we tend to capture issues or when someone shares his/her findings. 

    3 replies

    T
    TG_99489421-Visitor
    1-Visitor
    May 28, 2021

    Is it possible to install a single licensed copy of Mathcad Prime 7.0 on both a desktop and a laptop?

     

    If so, are there any special installation instructions?

     

    Tom

    H
    Harry_Seth15-MoonstoneAuthor
    15-Moonstone
    June 2, 2021

    @TG_9948942 

    Okie - This is based on license type

    If you have  a locked license then you'll be able to install the software on the specific machine for which the license was generated (Mach ID of the machine). Inshort , locked license is meant to run the software on one machine.

     

    However, if you have a floating license than you have the ability to run it on different machines. FYI, Floating license is a server based license. You install the license on a server and than have the client machine to grab it. 

    What's important - The number of machines on which it can run is limited to the number of seats you purchased or are entitled to. 

     

    To exemplify :

    Imagine you bought two seats of floating license - Than at any point of time any two machines can utilize the license and run the software.

    Another scenario: If you have 1 seat of Mathcad floating license, than you can run it on one machine at any given point of time. If it has to be run on another machine or laptop. Than the first user needs to exit / release the license so that the other user can launch the software on the second /alternate machine. 

    I hope the above details answers your question.

    Also, i would encourage you to refer the hub Tech Tip in the community it may answers most of your questions or helpful to gain more information related to Mathcad installation/licensing / Troubleshooting

     

    Best Regards,

    Harry

      O
      ON_95512451-Visitor
      1-Visitor
      June 4, 2021

      This is to complicated.

      I just want to us the license on my working station and when living the office, i want to use it on my windows 10 tablet.

       

      Insted of setting up a server, it sholud be possible that the computer was checking aggainst Mathcad server and licence aggrement. Or i loged on the Mathcad and hooked of that it shold be locked to the computer while working offline. Then when back on the office the licence could be returned by unlocking the licence and closing the program. Then it would be available on the workstation again.

       

      Please look into the future and make somthing that is up to date with our new world living standard, which is mobility.

      J
      jamesbarlowpe10-Marble
      10-Marble
      October 26, 2021

      Is there a How To for updating the license on the server?

       

      Renewed Prime 7.0 and was e-mailed the two license files but I always struggle with loading the new ones onto the server and removing the old ones.  Usually have to have someone from support remote into the server and I never remember to write down the steps they take so I can do it myself the next time.

      H
      Harry_Seth15-MoonstoneAuthor
      15-Moonstone
      October 26, 2021

      Hello @jamesbarlowpe ,

       

      You may refer below links :

       

      If you have Mathcad license server installed and just want to Upgrade/Update the license server to new license file - Than I would recommend you to follow steps listed here

       

      However, if you are performing New Mathcad Prime Installation, than please refer below - 

      1. For Floating/Server Based license 
      2. For Locked License 

       

      Important  - PTC send two license files to customers one is a borrow license and the other is Server or locked license based on what customer has purchased.

      However, borrow license functionality is meant only for server based license installation. To understand better, refer below sample  -

      lm_xxxxxxxx_xxxxxxx.txt     - Is the borrow license and is to be used on server if user needs to borrow license from server to another machine

      lm_xxxxxxxx_xxxxxxx_standard.txt  -  If used on server will not support license borrowing.

       

      Additional Information:

      How to identify borrow license - Refer image and check for "BORROW"-

      borrow-exm.jpg

       

       Incase you want to download Mathcad Prime 7.0 : Refer 

       

      If you want to retrieve a the latest license version - Refer 

       

      If the above information helps, you may mark the thread as "Accept as Solution".

       

      Best Regards,

      Harry

       

       

       

       

       

       

       

       

        P
        ppal_25568718-Opal
        18-Opal
        September 14, 2025

        Woefully out of date.

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