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NN_138706746-Contributor
 ThingWorx Developers
Jamal Ashraf16-Pearl
 ThingWorx Developers
Third party js library in mashup

Hi everyone, i have this third party software which i would like to connect with thingworx so my first test is that i have app.js, index.html and this javascript library which worked well locally in my computer and now i would like to do same thing in mashup.  i am using valueDisplay widget in mashup and would like to render it in mashup. now my html is rendered properly and i can see it in mashup but i feel like i am unable to get app.js file and library js file in html.. I have uploaded all three files in the file repository.. i feel i am not accessing it right with repo link .... Anyone has some feedback, i would be happy to hear.. https://github.com/dymosoftware/dymo-connect-framework?tab=readme-ov-file <!doctype html> <html> <head> <meta charset="utf-8" /> <title>DYMO Connect Framework – ThingWorx</title> <style> body { font-family: system-ui, Arial, sans-serif; margin: 24px; } button { margin-right: 8px;

18412
teovrabie5-Regular Member
 ThingWorx Developers
Setup help for dual instance of Thingworx on the same machine

Disclaimer: I know this is not indicated and I don't intend to use this in production.Using Thingworx 9.3.6 with Postgres on Windows I want to use one machine to set up two separate Thingworx instances. My goal is simply to have a clean, separate copy of our lab environment which we can use for testing our projects deployment.I have gone through the manual installation steps without problems, setting up Tomcat to run on a different port, making a new DB to connect to. I am now stuck because my 2nd instance cannot acquire connections from the DB and crashes. I have the platform-settings.json correctly setup, and I even tried the advice offered under this thread for setting the ENV variable THINGWORX_PLATFORM_SETTINGS, but unfortunately I was unsuccessful. Any up-to-date advice / setup steps for doing this would be greatly appreciated

9493
Jamal Ashraf16-Pearl
 ThingWorx Developers
How to Preserve Textfield Values When Navigating Between Contained Mashups

Hello,  i have this center one below a contained mashup which i am switching among 3 mashups so each mashup has textfields to fill. my question is when i write something in textfield then  i click next and get another mashup and now if i go back to previous mashup then the values which i filled in it would be gone obviously its removing the mashup and loading new one.  i am thinking to achieve this task now to have four containers with each mashup in it and do visible invisible on them and then the values would stay or have four contained mashups in four containers and do invisible visible on them.... i am asking this query to know more about the resolution of this usecase.. any suggestions are welcome..   

10322
pshashipreetham
pshashipreetham19-Tanzanite
 ThingWorx Developers
Jamal Ashraf16-Pearl
 ThingWorx Developers
mneumann16-Pearl
 ThingWorx Developers
How do I set a User Profile Configuration with a service?

Hi... I have user for Remote Devices, which do not have a password - so they are unable to login anyway. However, some of these - for troubleshooting - will receive a password, but should be extremely restricted in what they can do / see. This includes the User Profile Configuration with all the available menu points.   How can I empty all of these (except for "Modelling - Things") ? I tried to use the ConfigurationTable, but was not successful. When exporting to xml, I can see that the "Settings" Configuration Table does not have a dataShapeName. However, the service requires an InfoTable with a DataShape, so therefore the ConfigurationTable is not updated.   I do not want to do this manually as per https://support.ptc.com/help/thingworx/platform/r9.6/en/index.html#page/ThingWorx/Help/Composer/Security/Users/UserProfileConfiguration.html#wwID0EY64Y ... so how can I do this via a service?

9282
NN_138706746-Contributor
 ThingWorx Developers
CB_1014909612-Amethyst
 Mfg Solutions & Apps
mneumann16-Pearl
 ThingWorx Developers
Unable to push CSDK properties to ThingWorx 10.0.0

Hi,   I just installed ThingWorx 10.0.0 and created a service that will create User ApplicationKey for this User Organization with a Top Organizational Unit with the User as a Member After this, the service create a new RemoteThing and sets visibility to the Organization and adds Runtime Permissions (property read/write, service invoke, event invoke/subscribe) and Design Time Permissions (Read).   With the ApplicationKey and thing name I can now connect a CSDK application. The application has three properties and on changing the status of the "isConnected" property, the Platform will run a service that will create these remote properties on the RemoteThing.   However, when running the CSDK I can see that the properties are connected but they fail to synchronise with the following error in the CSDK:   [ERROR] 2025-08-20 10:58:30,206: twSubscribedPropsMgr_PushPropertyInfoList: Error pushing properties for ON1111-2. Error: 1111.[ERROR] 2025-08-20 10:58:30,206: twSubs

32911
mneumann16-Pearl
 ThingWorx Developers
RM_137847814-Participant
 ThingWorx Developers
Velkumar19-Tanzanite
 ThingWorx Developers
JK_1074468213-Aquamarine
 ThingWorx Developers
SS_118748821-Visitor
 ThingWorx Developers
Time series is only displayed on Dashboard refresh

I am using ThingWorx Platform Release 9.2 and DatecodeSP9In the Dashboard, when navigating to the Output tab and toggling between Bags/min and Kg/hour, the Time-Series Chart widget fails to display data upon the initial load of the mashup. However, when the Refresh button on the Dashboard is clicked, the data loads successfully after a few seconds. We have verified all bindings and services associated with the mashup and the Time-Series Chart widget. During debugging, we confirmed that all services are loading correctly. However, upon inspecting the browser console, we encountered a runtime error related to the Time-Series Chart widget. please find the error message below - mashup-vendor-runtime.js?_v=9.2.6:409 POST https://meswebgsft-saltillo.azure.intra.pepsico.com/Thingworx/Things/GEArea_PC50Packaging/Services/getProductDescription?Accept=application%2Fjson-compressed&_twsr=1&Content-Type=application%2Fjson 500 (Internal Server Error)Here are the errors that I facedmashup-ve

6481
Jamal Ashraf16-Pearl
 ThingWorx Developers
Is It Possible to Write Files to a Network File Share (UNC Path) with Credentials from ThingWorx?

Hello everyone,   I was wondering about a use case where I need to save image files (in base64 format) from ThingWorx to a network file share path of our company like this:  \\amae.test-universe.com\dummy\USER\testinglink\5000-project\claim Currently, I do this manually using a Python script running locally on my PC, where I'm already authenticated to the network. It works well because my Windows session has access to the share.Now, I’d like to automate this entirely through ThingWorx — ideally by calling a service and saving the file directly to that network path. I know about FileRepository and FileTransferSubsystem, but I understand that ThingWorx cannot directly supply a username and password for UNC paths.So my questions are:Is it possible to write to a network share that requires authentication directly from ThingWorx? Has anyone implemented a similar use case, and if yes, what approach worked best?Any input, advice, or examples would be greatly appr

12722
KritikaS1-Visitor
 ThingWorx Developers
Jamal Ashraf16-Pearl
 ThingWorx Developers
Allows use of the window object, enabling opening and closing browser windows directly from Mashup

 IDE.JS TW.IDE.Widgets.WindowObject = function() { this.widgetProperties = function() { return { 'name': 'TW WindowObject', 'description': 'Allows use of the window object, enabling opening and closing browser windows directly from Mashup', 'defaultBindingTargetProperty': 'url', 'properties': { 'url': { 'baseType': 'STRING', 'description': 'URL to open in new window', 'isBindingTarget': true, 'warnIfNotBoundAsTarget': true }, 'opened': { 'baseType': 'BOOLEAN', 'description': 'Indicates whether the window is currently open', 'isBindingSource': true }, }, 'services': { 'OpenWindow': { 'description': 'Opens a new window with the given URL' }, 'CloseWindow': { 'description': 'Closes the previously opened window' } }, }; }; this.renderHtml = function() { return '<div class="widget-content">🪟</div>'; }; }; RUNTIME.JS TW.Runtime.Widgets.WindowObject = function () { var thiz = this; var openedWindow = null; this.ren

15682
MA_107595834-Participant
 ThingWorx Developers
KP_100329781-Visitor
 ThingWorx Developers
pshashipreetham
pshashipreetham19-Tanzanite
 ThingWorx Developers
AzureSQL Thingworx Connectivity - CRITICAL ERROR ON STARTUP

Hi,    I am trying to connect an Azure SQL Managed Instance database to ThingWorx. I can connect the db using the creds from platform-settings.json in SQL Server Management Studio(SSMS)., but when I try to communicate through Thingworx, I get the following error: 2025-07-22 00:07:54.104-0700 [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->2x11jfbcdl16egl4oi68|5dde2be7]-HelperThread-#4] com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@48f7f91b -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (3). Last acquisition attempt exception: 2025-07-22 00:07:54.104-0700 [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->2x11jfbcdl16egl4oi68|5dde2be7]-HelperThread-#7] com.mchange.v2.resourcepool

11032
pshashipreetham
SP_135503024-Participant
 ThingWorx Developers
Jamal Ashraf16-Pearl
 ThingWorx Developers
How to Automate an Excel-Based Form with PDF Generation in ThingWorx?

Hello Community,I’m currently got a new  use case where we have an existing Excel form that includes multiple text fields and checkboxes. The goal is to digitally fill out this form and then generate a PDF from it — all within a ThingWorx-based environment.Here’s the idea I’m considering:Convert the Excel structure into an HTML representation (including form fields and styling).Open this HTML form dynamically in the browser via ThingWorx.Allow users to fill in the fields (text, checkboxes, etc.).Finally, generate and save the completed form as a PDF.My question is:Is this workflow achievable directly in ThingWorx?Has anyone implemented something similar using ThingWorx + HTML + PDF generation? What are the best practices  I can consider for this? Note: We have around 80 plus excel files of customer which they normally fill out and save as pdf. I cannot make it static checklist in vuforia studio because there can be in the future 100 plus excels which needs to be aut

81024
JV_110877334-Participant
 ThingWorx Developers
Migration of ThingWorx Project from PostgreSQL to MSSQL Persistence Provider

Hi, I’ve developed a project in ThingWorx (V9.6) using PostgreSQL as the persistence provider. We are now planning to migrate this project to a new ThingWorx(V9.7.1) environment that uses Microsoft SQL Server (MSSQL) as its persistence provider. I would like to know whether such a migration is feasible, and if so, what potential conflicts or challenges we might face during the process. Specifically, I’m looking for guidance on: Compatibility issues between PostgreSQL and MSSQL Areas that require special attention to ensure a smooth migration Best practices to avoid common pitfalls Your insights and recommendations would be extremely helpful to ensure a hassle-free transition. Thank you in advance for your support!

8523
A_Wakde5-Regular Member
 ThingWorx Developers
Issue with Boolean Property Not Updating in Thing

Hello everyone,I'm encountering an issue where a boolean property in a Thing is not updating as expected, even though it updates correctly in the associated service. I am using Thingworx 9.4.6 and KEPServerEX 6.15 version.Setup:I have a ThingShape that defines three properties:currentEnergy (Number)energyThreshold (Number)overThreshold(Boolean)The currentEnergy property is mapped to a Kepware tag value using simulation. I can see that currentEnergy updates correctly in the Thing.A service is written in the ThingTemplate. In this service, the logic compares currentEnergy with energyThreshold . If currentEnergy > energyThreshold , the overThreshold property is set to true.Issue:When I click the refresh button in the Thing, the currentEnergy value updates as expected. However, the overThreshold boolean does not update accordingly based on the service logic. Can someone help me identify why the overThreshold value isn’t updating? I’ve attached relevant references (PF

7271
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