ThingWorx

Dear Community, I'd like to ask your help on one of our requirements. At the compony we are working at there are many user requirements that is related to Keyboard Shortcuts usage. Users would  like to use Keyboard Combination to perform some tasks or interact with mashup services/functions. For example, pressing F1 or CTRL+H on a specific mashup would open a 'Help' document for the user if mashup is active/loaded (considering master mashups also). (see  attached img) We are thinking about creating a custom extension widget, that would register an eventlistener for keyboard pressing, however it seems very complex not only to capture the keypressing, but also to fire a service/event binded to this widget. e.g.: Widget would have propertythat holds the "Key" value that the listener should watch,also that holds the "Modifier" (Ctrl) key that the listener should watch,A bindable Event Trigger to fire the  mashup services/eventsif there user pressing

Hi Everyone, Can anyone help me in how to give Year/Quarter/Month/Day as XAxisField to bar chart in ThingWorx. Thanks in advance. Regards,Aditya Gupta

I want to verify whether a project is an extension. Using the code snippet below, we can retrieve a list of all extensions and iterate through them. However, in our case, the project name and its extension name might differ. How can we identify it in such a scenario?   result = Subsystems["PlatformSubsystem"].GetExtensionPackageList();

Hi,   there is something that confuses me about the log checkbox and the Data Change Type,    i have a sensor that sends some parameters, lets say 5 values stored in 5 properties, lets say i have 10 readings received from the sensor, when i try to query these data from the database i get an infotable with more than 10 rows, i know that this thing related to the "fillOption" in the query either it is none or previous,   what i want to do is that: whenever there is any change in any of the 5 values, i want to see a new row in the database  and i want this to happen while i am selecting "None" under the "fillOption" in the query,the point is,  in another part of the project i query the data and calculate the averages, and with the current setup when i query the data i get some repeated values and thing like that, so, I want to know when to choose the Data Change Type inside a property to On or always, i didn't understand the description in the help

This articleCS306868 claims that the infotable selector is available in Thingworx Utilities Core.  However, when I imported the 9.6 version, the infotable selector widget is still not available.  I downloaded other versions and it looks like the selector was last available in 9.3. Is the infotable selector extension no longer available or has it been moved to another download?

Hi there,I have a general question about changing the scan rate from 60000 ms to 1000 ms.  I want to change it because I see that there is a delay (about 30s to 1 min) of updating RunningMCC_Status. Then the attributes I display go out of sync with the timer displayed on the AMU card.  I notice that there is almost no delay when I change the scan rates of the attribute I have assigned as the asset status. Is changing the scan rate a bad idea? I guess what is the cons/pros if I do change the scan rate ?

Hello All, I am tring to update my local Thingworx instance with SSL (self-signed certificate) using the article Getting the error as "unable to load security provider" in Tomcat log, and Thingworx URL not loading as well. Thanks!

I have a customer who wants to discontinue their use of DPM, but wants to keep their ThingWorx base license to support a different custom application.  The custom application and DPM are on the same instance of ThingWorx.  Is there a best practice to remove or deactivate the DPM entities and/or extensions?  Is there any risk to the custom application that we should be aware of while deactivating DPM?

Hello All,How to configure alarm on derived property as in AMU, as only properties displayed while alarm configuration, is the property configured during AMU configuration? For example, I have created a new property in ThingShape which is added in Asset Thing Template, and I am setting value in it using subscription and want to create Alarm on that value, is there any OOTB solution in AMU.  

Hi,   In CWC, I see '_ap' tables in the database. I remember back in 2021, I could add the custom columns _ap in manufacturing apps, and there was documentation of steps to add customer fields/columns from thingworx composer in _ap tables.   Can someone share the importance of _ap tables? Why and how are they used?Thanks,

Dears:     I wanna delete a value stream which is not enabled, but error occurs as below.     what should I do to delete this value stream?     Thanks!

InitializeSolution service (PTC.Base.Manager Thing) gives more than 100 script log error, and those are not being traced while debugging.for example, it says database credentials are incorrect however while checking persistent provider is say connected. Followed below guideline for DPM 9.7.0DPM Customer Deployments

Hi, I want to discuss something, lets say I have a sensor that sends me readings and also the time stamp of this readings, this timestamp is not the same as the timestamp of the machine that runs thingworx and the database, so i want thingworx to use this timestamp that came with the sensor data to store it in the database as the timestamp of the readings, so that when i try to query these readings and say i want it from timestamp 1 to timestamp 2 they will be stored in the database with timestamp 1 & 2 that has been set using a timestamp originally from the sensor data not the machine or server timestamp, when looked into it i found that i have to use this function in my subscribers and cancel the need to the log checkbox in the properties UI .  // Log multiple properties in a single ValueStream entry Things["ValueStreamThingName"].AddStreamEntry({ source: me.name, tags: undefined, timestamp: timestamp, values: { Temperature: me.Temperature, Humidity: me.

A suggestion box is appearing upon clicking in the middle of the text-field widget as shown below:How to hide this suggestion box.  Regards,Priya

Hello everyone,Currently I am working with Thingworx and Javascript. I am trying to do an API request from a SQL Query in Thingworx, having the following data:  Thing:  Test WPSQL (Query) Service: getTestService content:Select * from public.countries no inputs requiredoutput infotable (i changed to json, but got an error, infotable is successfull) Using Postman to try to test it:GET [Thingworx_Server]Thingworx/Things/Test%20WP/Services/getTest Params:Accept=application/jsonContent-Type=application/json Headers:appKey: Application Krey created on Thingworx Using GET I got 405 response, if I change it to POST, I got:<head>    <title>Unexpected Error</title>    <script>        function clickAndDisable(link) {              link.onclick = function(event) {                event.preventDefault();     

In platform-settings.json, I set timeout to 1 hour t generate around 200 reports in Production Server.  "BasicSettings": { ... "ScriptTimeout": 3600 }, Due the performance of production server, some times 92 reports generated in one hour and sometimes 150 reports generated in one hour. So shall I increase script timeout to 2 hours. Ex:  "BasicSettings": { ... "ScriptTimeout": 3600 },  ??? In Article - CS321502 - Service script times out with error Execution of Script terminated after : 30 seconds in ThingWorx Platform, I found that 'increasing the timeout limit of services too high could impact the performance of other areas of the application'.https://www.ptc.com/en/support/article/CS321502    Is it okay if iam increasing timeout to 2 hours for scheduler ?

Hello I have a mashup where i am using grid and I want to dynamically change the columns during runtime,Can someone please help me how to do it? Thanks 

Hello Can someone please share sample entity or example to help me configure the chart in Thingworx? Thanks

I have a thing entity which has a set of properties, i want to add a new column to one of the thing properties which is a infotable. For example I have a property named "metatdata" which is a value collection which has a lot of other properties, i want to update one of these properties which is a infotable for example "Data1". This table has 2 columns "column1" and "column2", I want to add a new "column3" here and after that i need to update the values also for the new column. Thanks. 

I want to display a model popup after clicking a button.In which the General Information is to be visible for the user.

I have a pdf file in my system repository. How can I access that pdf kept in System Repository?

I have made a button linked with a link widget.If i click a button a pdf file should be download automatically. That pdf is stored in System Repository. How to make that?

We have created custom mashups for AMU. Our mashup flow: Base mashup --> Button click (Navigation) --> Navigate to new mashup with "Replace" behaviour.   I'm able to add into the AMU menu. But, when I'm clicking the button to navigate to new mashup, it doesnt taking AMU master. It's replacing with the mashup alone.   Base Mashup: New Mashup: When click the button from base mashup   @mstarnaud   

Hello Developers, I m trying to upgrade my running ThingWorxFoundationMSSQL-9.5.4-x64 on windows by using ThingWorx-Platform-Mssql-version-9-6-0 war file. I did all the steps which are mentioned on ptc page but it did not work. So can anyone please help me to upgrade Thingworx? Thanks. 

Currently application is showing up well at 1920 * 1080 .Need to make thingworx application usable at 1920 * 1200(Size of text ,apps - 100% and 150% ) but in the pc specified resolution is not available in display settings. Suggest us on how to proceed further.