ThingWorx

Hi, I do create alerts for properties inside the things like the attached photo, is there a way to log these alerts when it happens into the database, and if yes, how i can query them back, like i want to query something that shows me the alert history for a certain property, thank you, 

Are there any Thingworx Extension developers out there who do not have direct access to there Thingworx (non-prod) server? Our servers are hosted by the PTC Cloud team, so we do not have direct access to the backend.It is not uncommon to be prompted to restart the Thingworx server when trying to import an extension.Cloud Direct offers "Self-Service" features, one being Restart Application. This would be a great feature for this issue, if it worked for all environments. Currently none of the Self-Service features work for our development environment (I am not sure if this affects other Cloud Direct users).  We have a case open about this issue and until it is resolved we have to open a new case for each server restart. I am curious how other TWX Extension developers handle restarting their TWX dev environments.    TIA for sharing!

Hi, i did create a template and this template has a thing shape in it, now i did create inside the thing shape an alert for a property and when i go to the alerts section inside the thing shape i can see the alert no problem and the thing that i created with this template also sees the alert in its properties & alerts section , when i try to change the property from zero to 1 to trigger the alarm manually  the alarm status does not change at all what am I missing ? 

Hi, Can you let me know if there is any way to increase tooltip font size for Bar chart? Thingworx 9.3.0  Thanks

Hi,   I am looking for a way to connect to Teamcenter and get its data, similar to how we do it for the windchill.   I browsed a couple of articles, and one of them pointed out the OpenPDM ThingWorx CONNECT to Teamcenter": https://marketplace.ptc.com/en-US/apps/204754/openpdm-thingworx-connect-to-teamcenter.   The Link, by the way, is not working, and I cannot find the OpenPDM connector.   Thanks,

I've noticed that in TWX 9.5, a selected row is deselected when they are clicked on again.  How can I prevent this?  I don't want the row to be deselectable unless a different row is clicked on.

Hi all, I found a weird bug that I wanted to bring up. I created a timer that calls every 5 minutes. It does some calculations and sets a few property values. I was making some changes to it, and it started calling the timer subscription randomly or several times at once rather than every 5 minutes as expected. I tried to debug and ended up duplicating the timer and deleting the original one and it now works perfectly fine after making a new one with the exact same services/subscriptions. Any ideas why this would happen? It seemed very strange.

Hi,  i was recently installing thingworx manual through this link https://support.ptc.com/help/thingworx/platform/r9.5/en/index.html#page/ThingWorx/Help/Installation/Installation/install_java_and_apache_tomcat.html#wwID0E2YCO but unfortunately I don't know what I did wrong but the result is when I try to run apache tomcat it shows running in services for a bout 20 sec and then it stops , no errors or warnings or any thing , and it is hard to know where to start from to trace the issue, by the way, I can restart it again from services but it keeps stopping again, i think i did something wrong following the steps but i dont know what is itthanks,

I was using Selected Value Field from Autocomplete widget. Now I imported latest version of Autocomplete and the selected value field is not passing the value to the services. So I reverted to the old extension which was used before this change. Now also selected value field is not present in properties of Autocomplete widget. No logs generated for this. Iam clueless about what is happening here. Anyone can add ideas to fix this as it is causing critical issue in customer environment.    

Thingworx Runtime is resizing wrongly my mashup for mobile, it should use device height or resizing on the vertical and font size is small too.Thingworx version: 9.3.0-b20 Mobile settings:  

hi, i am new to thingworx and I am using it for IOT app involves MQTT,i am trying to create an mqtt parser thing, the parser will recive raw data from mqtt broker and in the same thing i want to extract the data from the message and save it in properties here is my raw data json :{"deviceId" : "3102-0153-21", "Timestamp":"23/10/2024 11:18:52", "Digital Input":7}my thing can get this message no problem and save it inside the Intrusion_raw_data property,next i created a subscription to run on data change event for the Intrusion_raw_data property , here is the script:me.Timestamp = me.Intrusion_raw_data["Timestamp"];me.sn = me.Intrusion_raw_data["deviceId"];me.Digital_Input = me.Intrusion_raw_data["Digital Input"];when new data comes from the broker the Intrusion_raw_data property updates fine and get the new data and i can see it, but it looks like the subscription does not run , but when i try to change the Intrusion_raw_data manually inside the thing it self the sub

How does thingworx connect to redis and write data changes to the thing it is listening to

Is there a way to preview a PDF file in a ThingWorx mashup without downloading it to the ThingWorx repository? The PDF file varies, and we need to display a specific page in the preview.Thank you in advance!

I have a service on a database entity, executing a simple select max() operation, when running in the entity, it works and returns a result (number) as shown in the screenshot. but when I call this service from another db entity as below:        lastTickTimeStamp = Things["Egress_KCT_FTAE"].Get_Last_TicksTimeStamp_Test(); it always return null as lastTickTimeStamp;However, the other serivce (query to return an infotable) on the Things["Egress_KCT_FTAE"] can work in the same location without problem.

1. How to fetch scheduletime of scheduler using services? 2. How to update scheduletime of scheduler using services  

Hello Team,Couldn't view any of the logs (Application Log/Script Log etc.,) from 'Monitoring' screen after Upgrading Thingworx-Platform-Postgres from 8.5.3 to 8.5.19.Below are the error details from log file:14:01:45,706 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Could NOT find resource [logback-test.xml]14:01:45,707 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Could NOT find resource [logback.groovy]14:01:45,707 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Found resource [logback.xml] at [jar:file:/opt/apache-tomcat/webapps/Thingworx/WEB-INF/lib/thingworx-platform-common-8.5.19-b1113.jar!/logback.xml]14:01:45,728 |-INFO in ch.qos.logback.core.joran.spi.ConfigurationWatchList@62b635fe - URL [jar:file:/opt/apache-tomcat/webapps/Thingworx/WEB-INF/lib/thingworx-platform-common-8.5.19-b1113.jar!/logback.xml] is not of type file14:01:45,784 |-INFO in ch.qos.logback.classic.joran.action.LoggerContextListenerAction - Adding LoggerContextListener of typ

I would like to capture information regarding Login/Logout time of user from Vuforia Studio to Thingworx, Is it exposed as a Service? Also I would like to know when the User logs in AR experience and when his session expires or logouts. Can it also be captured as a Service. We want to generate reports using this, Is this feasible? If so how? What else can be done If it is not feasible?

Hello I am creating a mashup over which i want to shown my cloumn data as a graph . Can  you please share a way to do it ? Any help would be appreciated Thanks

Hello I am using thingworx 9.5 and it was working fine till yesterday , but i am not able to edit this particular mashup from morning . It keeps on loading when i try to open it. Any help will be appreciated. Thanks 

Hello, I am planning to upgrade my tomcat 9.0.88 to 9.0.9 for my already installed thingworx. I have initially installed thingworx via installer. Can you please share the steps or documentation that i can use as a reference to upgrade. Thanks

Can anyone help me where can i find the Mashup widgets codes.

let currentDate = new Date();result = currentDate.getHours(); This is not returning server time. How to get server tdate and time in thingworx

Hi,I have a service, returning a string, where I send in a comma separated list of values and if I inside a forEach loop try to access a value and assign it as a result I get the error "org.mozilla.javascript.UniqueTag@3a405ae8: NOT_FOUND" Bellow is a code snipped that is addreviated.  csvInput.trim().split(",").forEach(csv=> { var result = csv; // This gives the error   I see no reason why it happens, can anyone suggest a fix and explain this error message?KindlyOskar

Hello,I am trying to Modify the custom chart widget extension for logarithmic scale in Y-Axis in time series chart. After building the code with necessary changes( in ide.js, runtime.js) and importing in Thingworx, I get Logarithmic option in Y-AxisIntervals but chart is not visible in run time. Getting the following error :ERROR [widget] "NavigateFramework_CssFiles" widget type is missing required member widgetProperties()ERROR [widget] An error occurred while calling undefined::widgetProperties(), Id = "undefined", Mashup = "Test234". [{}]Can anybody help me to fix this and guide me if I am missing anything?Attached screenshots of the code modified for logarithmic scale.

Hi Folks, I am trying to access the file stored in s3 bucket in Thingworx via the AWS signature authentication. But I am unable to access the file. I tried to pass the AWS signature in the Header in below format:let header = {             "Authorization": {                             "AccessKey": + accessKey,                             "SecretKey": + secretKey                             }               }; let params = {proxyScheme: undefined /* STRING {"defaultValue":"http"} */,headers: header,ignoreSSLErrors: undefined /* BOOLEAN */,useNTLM: undefined /* BOOLEAN {"defaultValue":false} */,workstation: undefined /* STRING {"defaultValue":""} */,useProxy: undefined /* BOOLEAN {"de