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Are there any work arounds for Web Creo View that would help with these problems:When Web Creo View is enabled and user clicks on 2D thumbnail Web Creo View tries to open the 2D document, which is unsupported operation.Web Creo View does not show the watermarks defined in Visualization Configuration Administration utility.Can’t find menu to markup 3D geometry in Web Creo View, no options to save annotations.Can’t find the print menu.Wireframe and HLR rendering modes not rendering.
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.3 执行索引队列报错:wt.index.IndexingServicelmpl wcadmin - processIndexRequest : IndexingException com.ptc.core.command.common.CommandException: EXCEPTION DURING PREPARE
I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.0.2 How does Windcill manages the reference between a UDF and its reference part. When a standalone UDF (user-defined-feature) is created within Creo, the user is asked whether to create a reference part: And if he replies yes, a reference part with a _gp file name suffix is saved to disk: But when the UDF is inserted into a target part, and the target part is saved to Windchill, the reference part is not automatically included in the save. It can be added, but there does not appear to be any relation between the UDF .gph model and the reference part. Is there supposed to be a relationship, and if so, is included or excluded based on some Windchill or Creo setting?
Do you work with Change Notices and Implementation Plans in Windchill? Our UX Design team is conducting a remote research study and usability testing with people who work with Change Notices and Implementation Plans. During the session, you’ll share how you approach this work today and review an early design concept focused on change notice and implementation plans.Session Dates: September 1 - September 15 Session Type: 45-minute, one-on-one usability study (UX Lab)Interested in Participating? If you'd like to be considered for this study, please complete the intake formUX Lab Intake: NextGen Change Notice and Implementation Plans – Fill out form Please note that we have a limited number of available sessions, so we may not be able to accommodate everyone who expresses interest. If you are not selected for this study, we'll be happy to keep your information on file for future research opportunities. Thank you, Elizaveta FaySr Manager, PLM Solutions Design
Use Case - I need to add a Custom Attribute named as “Latest Revision” as a column beside the ootb “Version” column on a affected objects table. This is needed especially for Problem Report, Change Notice and Change Requests Affected Objects table while Initialization i.e creation of these change objects Like in below picture, I need to add another column beside Version to show wether the Row Object is Latest revision or no, Values should be “Yes” or “No”Need to design solution approach for this
I’m wondering others' opinions on whether using OOTB representations has pros/cons vs generating a document (with the PDF as primary content). A few advantages of documents: They can be included as PDF in packages. They are directly clickable on search. Drawings can come from other systems (harness prints from Zuken). Easier for users and external systems to find. I don’t love that there are 2 copies of drawings (maybe the rep PDF should be turned off). What are other companies doing?
We have an older WC 11.2 system that was shuttered, but now we want to move it to a new domain in the unlikely event that we have to retrieve any unmigrated data from it.The rehost using the Rehost Utility seems to have worked and updated the configurations, but during startup we get errors about Principal Repair Failure, repair of users being unsuccessful, a related disconnected participant, and then failures due to a rollback. Ultimately the MS shuts down and then retries again with the same errors.I found some support articles related to the repository table in the database but it isn’t clear what it “should” look like after the rehost.Article - CS51791 - After rehost MethodServer fails to start with error Cannot process participant xxx because a related disconnected participant wt.org.WTGroup:<ida2a2> exists in the database in Windchill PDMLinkArticle - CS109367 - Error updating repository table for JNDI Adapter: ORA-00001: unique constraint (PDMLINK.REPOSITORY$UNIQUE50) viol
Has anyone managed to download the VM machine Windchill_13.1.3.0_Rev01 from the site esdcne-ftp01p.ptc.com using filezilla?ThanksDimitri
When revising a part in Windchill, currently in the collector section of preferences, there’s only the option to collect all documents or no documents.Requesting the option to distinguish between “Described By Documents” and “Reference Documents”.This fixes the issue of a “Reference Document” having so many parts associated with it that the revise function essentially doesn’t work because it’s trying to load too many objects.
Following on from a number of articles a few years ago (CS258281, WGM Solidworks: Mass Properties not mapped to Windchill | Community, etc) and the PTC docs for mapping Solidworks mass properties to Windchill global attributes (CS258281) I have created all the mass properties as global attributes as real numbers with units.The example I will show is the mass, which has the standard QOM of Mass. Not sure where I am going wrong - I have tried to ensure names are identical everywhere. Error: “Mass” property in Solidworks Custom Properties tab:Global Reusable Attribute: Attributes table from EPM CAD document Type Management
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.2 结构管理器中,BOM的位号属性,默认通过“-”进行缩略简写,能否取消此设定,默认完整展示所有位号数字
Hi all,We are running Windchill+ (SaaS) and have a CPS scheduled shortly. This will be one of our first updates, and we are trying to define a reasonable verification scope on our side. We asked PTC about this. The guidance we received was essentially:- There is no standard published checklist, and no customer examples were available to share.- For Windchill+, system-level validation is performed by PTC; verification of customer-specific business processes is the customer's responsibility.- A full UAT is not expected. The recommendation is a smoke test of representative day-to-day operations, for example: login, search, access to existing documents, document create/update/check-in, visualization (CAD viewables), file download, BOM/product structure navigation, and workflow approvals where used. That makes sense as a principle, but we would like to hear how this plays out in practice. Specifically:1. How deeply do you check each item?Taking the list above as the baseline, how granular i
I am using Windchill PDMLink Release 10.2 and Datecode with CPS M032-CPS15 Bonjour, je n'arrive pas à donner le droit 'Renommer'/Modify identity sur les WTPART à un utilisateur spécifique. J'ai analysé les politiques/ACL, je lui ai donné le droit modify identity sur les WTObject sur la racine/root et sur les produits > Le bouton Renommer n'apparait pas. Il n'y a pourtant pas d'ACL 'refus' qui pourrait bloquer. J'arrive à lui donner le droit 'Renommer'/Modify identity sur les WTDocument. Au contraire j'ai un rôle nommé 'Responsable produit' qui a le droit 'Renommer' les WTPart et je ne peux pas lui enlever. Toutes les actions de rôles sont cochés pour ce rôle. J'ai essayé de mettre un deny Modify identity sur les WTObjects sur ce rôle mais le bouton Renommer reste disponible pour lui. Est-ce qu'il y a une spécificité pour le droit de renommage/modify identity sur les WTPART? Cordialement
I am using Windchill Navigate (formerly ThingWorx Navigate) Release 9.2 and Datecode with CPS F000 We are using Navigate version 9.2.0 and the ThingView widget in ThingWorx to display 3D models. Our query is whether Creo models/files with the Creo file extension can be viewed in Navigate and ThingWorx using the ThingView widget.
I have extensive experience with Thingworx and have recently started working with Windchill. I'd like to create a Windows 11 virtual machine (preferably with Virtual Box) onto which I can load a functional Windchill configuration. Would it be possible to install Windchill without using LDAP, or is it necessary? Can anyone give me some guidance or point me to practical documents?ThanksDimitri.
We are currently using PTC Windchill+ 13.0.2.12 and are working extensively with the Configurable Module functionality.During the configuration process, we noticed that it would be beneficial for users entering configuration data to have the ability to define a default design choice for a design option, representing a standard or most common configuration.By default design choice, I mean a design choice that is initially selected when the configuration is created, without requiring any prior user input. The user would still be able to modify the selection as needed.This capability could provide several benefits:Faster configuration entry for standard products. Improved data quality and consistency. Reduced verification effort, since users would only need to review and modify deviations from the standard configuration. Improved user experience by clearly indicating the preferred or recommended initial selection.For example:Design Option: ColorDesign Choices:Blue Yellow (Default) RedIn t
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.22 After rehosting from one local VM to another VM, I am unable to create a WTDocument with primary content, and it is throwing File Vault-related errors. Here are the errors that I faced 2026-08-24 00:39:44,155 ERROR [ajp-nio-127.0.0.1-8010-exec-3] com.ptc.windchill.enterprise.servlets.GetCacheDescriptorServlet wcadmin - Could not get cache descriptor from the UploadToCache Service. wt.fv.FvFileCanNotBeStored: wt.util.WTException: Mount not found for host: Hostname = [vmffewa041.eagle.org] Nested exception is: wt.util.WTException: Mount not found for host: Hostname = [vmffewa041.eagle.org]
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.7 Some of users started to having problems with uploads of their data. Most crucial is a case when user (using NX+WGM) is not able to upload larger CAD data (the smallest file we noticed he cannot upload is only 82MB) when working from home and always gets an error: Upload Failure Connection failure in upload operation But smaller files upload immediately. We couldn't find anything in log files, we tried different replicas and master server as well, we tried different gateways but everywhere the same, certain files simply won't upload. The error points to network connection issues, but we were connected remotely to the machine, sharing screen and it worked fine all the time. Strange thing is the upload fails almost exactly after 14 minutes, although timeout on the server is set to 15 minutes. Just because of this case we increased it to 20 minutes, but it made no difference. Sadly the engineer has plenty of locally
We are experiencing an issue with Windchill Performance Advisor data transmission.The system generated the following notification:Sending of the Windchill Performance Advisor report to PTC has failed due to:Network Failure - check the background method server logs.Event Time: 8/8/26, 7:40 AMServer URL:http://windchill.ni.corp.natinst.com/WindchillPerformance Advisor Page:http://windchill.ni.corp.natinst.com/Windchill/apps/wa/templates/performanceAdvisorMainPage.jspAdditionally, when executing Test Transport from the Performance Advisor UI, the following error is displayed:Test Transport failed. Unable to connect to file receiver please try after sometimeMS Logs:2026-08-08 02:32:37,178 ERROR [ajp-nio-127.0.0.1-8010-exec-4] com.ptc.wa.rest.services.impl.WAServiceImpl wcadmin - ***Exception occurred while sending the report through HTTP mechanism com.ptc.wa.WAException: java.io.IOException: HTTP(S) response code: 406; message: Not AcceptableHowever, our investigation indicates that this i
Hello,As per PTC's recent communication regarding the transfer of the ThingWorx and Windchill Navigate products to Velotic, we understand that new licenses for these products will no longer be issued by PTC.We would appreciate it if you could provide clarification on the future operating model between PTC and Velotic, including responsibilities related to licensing, technical support, product maintenance, upgrades, and roadmap ownership for ThingWorx and Windchill Navigate
Hello,I have actually users who use the BOM Transformer to derive the main Design BOM to make specialized Design BOM on limited scope for side analysis or tracking.We are CAD-Centric with SolidWorks, Windchill 12.0.2.8, MPMLink for the Manufacturing BOM.Actually Top-Down is not possible, so derive Design BOM for other Design BOM allow us to generate visualization and save creation of CAD assembly for these BOM.With BOM Transformer and Baseline filter, we can compare quantity, see if there is new version of the components with the equivalent link. With equivalent occurrences, we can visually highlight the downstream Part still in the upstream Part and find removed Part or new Part to add.Very useful with big assembly, but will it still work with future developments of windchill, given that the documentation does not mention this use case for the BOM Transformer ? (EBOM to MBOM only)Is it allowed to be on the same hierarchy level of views between Upstream and Downstream ? (Design to Desi
How to automatically start CAD worker in ‘Worker Agent Administration’ when status is ‘Failed to Start’? Site Admin has to manually start CAD worker process in ‘Worker Agent Administration’ when its status is ‘Failed to Start’. Is there any way to automate this, so when backend issue with CAD worker is resolved, CAD worker process in ‘Worker Agent Administration’ get start and show status as ‘On’?
I am using Windchill Navigate (formerly ThingWorx Navigate) Release 9.3 and Datecode with CPS 9.3.4 A blank page opens when attempting to open a representation from Navigate.
Hi,I am facing an issue with Windchill Project Plans / Critical Chain scheduling.I have a project schedule with the following structure:Parent Activity├── Parallel Activity A├── Parallel Activity B├── Parallel Activity C└── Main Activity → Activity → Activity → Activity → ...The three parallel activities are intentionally independent from the main activity. They have the same predecessor (the parent activity), but there is no dependency between the parallel activities and the main activity.The intended behavior is:The parallel activities should remain independent/non-critical. The main activity chain should remain the project's critical chain. Completing any of the parallel non-critical activities should not redistribute, shift, or recalculate the existing critical chain. The project structure/dependencies should remain unchanged after completing those activities.IssueWhen one of the parallel non-critical activities is completed, Windchill recalculates the schedule and the critical cha
Has anybody an idea what's behind this change in Windchill 13.0? https://www.ptc.com/en/support/article/CS423384 We have been told that the dot was never really supported but not checked till WT13.0. We and our suppliers are used to have a x.y rev. system for decades! Anybody already changed the system? Side effects?Thank you for your valued answers! 🙂
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