Windchill

Hi Community,Is there a way to set a condition in PartsLink 12.0 that works like a "required if"?So if PartsLink attribute “Type” == “mechanical”, then attributes 1 and 2 must be required.If PartsLink attribute “Type” == “electrical”, then attributes 3 and 4 must be required.The AI says that this is available from version 11 onwards, but I can't find anything. Is this a hallucination, or can someone explain to me how to set this up?Thanks in advanceBR Simon

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.1.5We have changed the date format from yyyy-mm-dd to dd-MM-yyyy using the resourceCustomize.rbInfo.Mosf of the customization are working fine. we are facing problem in Windchill Audit purge scheduler, it is not working as expected. When we try to purge it is expected the below date format.Here are the errors that I faced3594: 2025-07-14 12:20:40,674 ERROR [auditPurgeQueue.SchedulingThread] wt.audit.AuditReportHelper Administrator - Failed to generate Audit Report XML: (wt.query.template.templateResource/6) wt.util.WTException: The timestamp value "14-07-2025 12:20:40:549" could not be parsed. The value must be parsed using one of the following Java formats: "yyyy:MM:dd:HH:mm:ss z", "yyyy-MM-dd HH:mm:ss z", "yyyy:MM:dd:HH:mm:ss", "yyyy-MM-dd HH:mm:ss", "MM/dd/yyyy HH:mm:ss", "dd/MM/yyyy HH:mm:ss", "yyyy/MM/dd HH:mm:ss", "dd/MM/yy, h:mm a", "dd/MM/yy", "yyyy-MM-dd", "yyyy-MMM-dd", "yyyy/MM/dd", "yyyy/MMM/dd", "yyyy:MM:

I have a report that pulls votes from esigned workflow tasks that is not working properly in version 13. I check the database in the SignatureLink table and noticed the following: Signatures created in 13 are stored differently so my checks are failing in code: //get signatures for ECN QueryResult result=PersistenceHelper.manager.navigate(ecn,SignatureLink.SIGNATURE_ROLE,SignatureLink.class,false); logger.debug("Got signatures:" + result.size()); boolean override=false; SignatureLink link=null; //check to see if override signature exists while(result.hasMoreElements()) { link=(SignatureLink)result.nextElement(); ... //is vote from CCB Review or Chairperson decision task else if ((link.getVote().equalsIgnoreCase("approve"))||(link.getVote().equalsIgnoreCase("amend"))||(link.getVote().equalsIgnoreCase("reject"))) //ignore sigs from override task Since SignatureLink is not in the JavaDoc, its likely that this is not a supported class, so if there is another supported method to re

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.2How to have reference documents into a package depending on the state of the document? I would like to add a wtpart associated with some reference documents of a particular state into a package. Filters in structure tab of the part or in the package does not get applied for reference documents.https://www.ptc.com/en/support/article/CS372457?oskarSession=32d5ea0f-662b-488b-99c1-1abcdf77fc71&source=support_assistant

Hi @unknown , did you get the solution for this question ? I myself came across a similar use case where I need to make the IBA hide from advance search criteria drop down for most of the users and only one particular role assigned user will be able to see that IBA in drop down. Kindly help if you got the solution other than Profile option.

Version: Windchill 13.0 Use Case: We have several Configurable Reference Links connecting various types of Parts and Documents. When we have added the different objects to a Part, we would also like to be able to see on the object which Part the object is connected to.Description: Somehow I don't see the linked objects in the Reference Parent Objects table and I can't seem to find any help on the issue.Have I lost something in the setup? (Reference Links can easily be created and attribute values passed over)Any good leads on this?

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.8Add to workspace for a ad objects, the windows keeps loading.Here are the errors that I facedCaused by: java.sql.SQLException: ORA-00600: internal error code, arguments: [ktsplbfmb-sync], [], [], [], [], [], [], [], [], [], [], []2025-07-25 03:46:10,318 INFO [ajp-nio-127.0.0.1-8011-exec-1] wt.system.err orgadmin -2025-07-25 03:46:10,318 INFO [ajp-nio-127.0.0.1-8011-exec-1] wt.system.err orgadmin - at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:494)2025-07-25 03:46:10,318 INFO [ajp-nio-127.0.0.1-8011-exec-1] wt.system.err orgadmin - at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:441)2025-07-25 03:46:10,318 INFO [ajp-nio-127.0.0.1-8011-exec-1] wt.system.err orgadmin - at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:436)

I am using Windchill PDMLink Release 11.0 and Datecode with CPS M010-CPS03之前開過另個case，有調整過DB內某一個帳號的資訊，現在要更新該帳號的資訊時，顯示帳號不是唯一性的提示訊息

Version: Windchill 12.0 Use Case: Recently I've been experiencing a Heap Memory shortage situation on my Windchill Method Server.Description: Recently I've been experiencing a Heap Memory shortage situation on my Windchill Method Server.To address this situation, we increased memory and added heap memory. However, the garbage collection rate and heap memory usage continue to increase, resulting in errors in use.It's difficult to understand why this issue persists despite no significant changes to the Windchill system or significant changes in the number of users. Could this be due to a sudden garbage collector issue?

Just noting here but my question is more of a why does this occur? Solution is relatively easy. Discussion comments appear with ???name??? like this:   Solution is clearly documented by article CS436187: https://www.ptc.com/en/support/article/CS436187?source=search  I have over 201K comments in my system but when I rant the check query the article described, 40000 remained. Its too round of a number to be believed so what's going on here? I suspect its some query limit but not sure where.  I ran the update command to fix and it left 10000 incomplete. Another nice round number. Running a second time brought it down to 0. Strange that the upgrade script marks it as done and moves on. Also interesting that the fix is running a loadFromFile xml command. I've not seen that done before. Strange way of invoking a utility. windchill wt.load.LoadFromFile -d loadFiles/upgrade/updateMessageToRichTextMigrator.xml -u wcadmin -p password anyone know how the above command works?

Version: Windchill 12.1 Use Case: Adding new BOM typesDescription: Is there a way to create a new view type in windchill? When I click new view, the only option I see is "Manufacturing", but I want to create a new type to add to that drop down. 

Version: Windchill 12.1 Use Case: Rename representation files with revision, iteration, lifecycle state and copying the representation file to attachments (so we can get the files out when creating packages) Description: We have set up the additional files (CS81396) - and would like to do multiple things with the files in the representations. Namely: Rename with revision, iteration CS349681 , lifecycle state CS252900 and copying the representation file to attachments (so we can get the files out when creating packages ) CS348848  Is it possible to have these files running separately, or do I need to write the functions we need together for a single AfterEDRloader file? As far as I can tell there is only a single publish.afterloadermethod that can be set

Hi I am having a custom action which when clicked will open a wizard. The wizard has a mandatory field to upload a file. In the action's formProcessor how can I get the file that was uploaded in the wizard?

Version: Windchill 11.1   Use Case: 1. Create a translation package for Documents (For eg: created for Japan language) 2. Check the language code for the Translated xml file. 3. Language code should reflect on both parent and child level content as well. Description: language code is not changing for child elements in the translation xml file  

Hi Everyone, I need an NX publishing rule, if anybody has kindly share. Check-IN PDF & STEP file conversion. Regards, AJ

I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS22客户端本机选择-副本站点，上传文件没有反应，F12报错：has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.但是在副本的服务器上或者主站点的应用服务器上是可以上传的。

Version: Windchill 13.0 Use Case: users can not see the library unless they are in the Organization Administrator groupDescription: First I am NOT a windchill expert, far from it, I just need this to work.We upgraded from an older version and I am trying to cleanup the previous configuration. All users were administrators in the old config and when I put them in the correct groups they can not see the library or the library only list 37 objects out of the over 1000 objects. If I put the user in the Organization Administrator group they can see all the library objects.Is this a permissions issue?What would need to change?    

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.5thumbnail 생성 중 서버 메모리 부족이 발생하여 windchill 서버가 중단되는 현상

There is a object named classicContainer in exchangeContainer,and it always be null.But in ContainerHelper,if it exists, must be WTLibrary.So, what is a classicContainer,and what is the meaning of its business? 

Hello colleagues of Partslink, Does anyone have imported a csv/xml of Partslinks attributes massively with a global enumeration already created in Windchill? What do you write the specific collumn?Is it the internal name of the Enumeration created? I would assume yes. Thanks!!

Version: Windchill 12.0 Use Case: I wanted to decrypt the db password from windchill, wanted to know which algorithm ptc is using to encrypt the password. Suggest the steps to decrypt the db password from windchill.Description: I wanted to decrypt the db password from windchill, wanted to know which algorithm ptc is using to encrypt the password.Suggest the steps to decrypt the db password from windchill.

Version: Windchill 13.0 Use Case: When trying to create a new representation in Windchill SIM using Arbortext Publishing Engine, I continuously receive the "Can't find reference post processor" error in the BGMS logs, and the book output cannot be generated.Description: I reviewed the PE logs and observed some Java-related errors. Subsequently, I removed the APTJAVAVMPATH environment variable and used javaselect.exe to define the correct path.For the "Can't find reference processor" error, I updated the stylesheets.I did not encounter any errors in PE Interactive.I also tried publishing a few different books with different stylesheet files, and I didn’t encounter any issues.

Version: Windchill 12.1   Use Case: Upgrading to 13.0.2 requires change object links be converted to flexible links before UpgradeManager can be run. Description: When I run the Flexible Change Converter in report mode, it says I have 164 links to be converted. When I run the convertlinks action, it fails and says that I have an enumerated type of URGENT that is not defined. I have added URGENT to RequestPrioirtyRB, ComplexityRB and IssuePriorityRB and it still fails. I have deleted ALL Change Notices in the system and the report still shows 164 and fails with the error of unable to resolve the URGENT enumerated type. The change notices were created back in WIndchill 11 or 11.1 days (2017-2018) and have been upgraded since then to 12.0 and now in 12.1. The 12.1 is a test system using the 12.0 production data. I have had a call open with PTC since early December on this and no resolution from them. I would think that deleting all of the Change Notices would allow the convert links

Hi. Was wondering if anybody can help. I am an admin of a new Windchill instance. I am a site admin and also an admin at two organization levels. My account is a "Product Creator" in one of these organizations. I am also a user listed in the table under "Participant Administration" at the organization level. My account is a member to the "PTC Windchill Base License" group and is also assigned to the "PTC Windchill Administrator" profile. The license profile called  "PTC Windchill Base License" is enabled and the system is recognizing that I'm consuming a license. I have Windchill PDMLink installed. Yet, I am still unable to create a new library or product. The button simply isn't displaying when I go to "Recent Products" > "View All". Can anybody explain what I am missing please?

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.4Following Situation: a customer intents to utilize structuring BOM Text elements (Type: EPM Document->Dynamic Document->Note->BOM Text) to add text positions into the product structure. BOM Texts shall be added to the product structure utilizing standard WTParts with the "Gathering Part"-Attribute enabled and a dedicated Part Number “00000000” to clearly identify the text objects in the product structure.Question: are there means in Windchill 13.0.2.4 to automatically bulk-manipulate a product structure and replace a certain range of WTPart numbers with the above described Structuring BOM Text element WTPart 00000000? Thank you!