Augmented Reality

Hello,   After the last Vuforia View update for Android (April 11, 2019) the app crashes just after startup when the camera is activated in the scan activity.    We are using the industrial tablet Panasonic FZ-A2 (Android 6.0.1). This never happened in previous versions of the app.   Here is the log from LogCat with the crash: https://pastebin.com/knj0TjQ4    

When trying to publish experience receiving error msg. Tried to clean browser but still appearing. 

Hi!! I have a question: is it possible to add in our own custom gestures in addition to the predefined gestures given inside the current version of Vuforia Studio. I appreciate all feedback given and thanks again.

When I set the whole model's opacity to 0.1, and start animation the model will show -by default- animated parts with opacity = 1. Which is good, i'm expecting my user to see only the animated part, not the whole model.   However, the animated parts are not all of them will be shown (opacity = 1) only some of it.   for example, in creo illustrate   on this step, I started by flashing the highlighted parts, then followed by unscrewing the nut and bolt. In Vuforia Studio/View, while the model is transparent it only shows the unscrewing with opacity = 1 (while flashing is not shown following model's transparency).   - I'm not sure what is the exact behaviour I'm expecting? - What is the best practice for only showing the animated (instruction related) part?     Regards,  

Hi,  I try install vuforia studio trial.   installation occur error. could you please check my error?   Thanks

I've built Vuforia Studio App that's using ThingWorx services and my AR app demonstrates Thingworx Thing's Parameter value in Vuforia 3D Gauge .Parameter (its value) is transported from TWx to Studio project well, but I cannot restrict very long decimal part of the parameter's value for Studio visualization in 3D Gauge. In ThingWorx it has two integer digits and 6 decimal but my Studio Gauge can show no more than 3-4 digits at all. How can I round XX.XXXXXXX value from TWx to XX.XX in Studio ? Could I roung XX.XXX from ThimgWorx to integer value (XX) for Studio project purposes?

Hi there,   I would like to connect my AR Experience with ThingWorx. I opened ThingWorx by coping my experience service url and added "ThingWorx". Now I can see some Projects and I am able to read the data. I can connect the Data with my AR Experience so I can see the values on my AR application. But i am not able to create a  new Data Shape or edit something. I am not able to write a value in my AR Experince and connect this value with my a variable in thingworx. If I try this there comes the mistake i am not autohrizied. Now my question: Is it possible with the vuforia studio test licence to connect to thingworx and create a variable to read and write with a text widget in my AR Experience?  I hope you understand my question. Thanks for help!

We have the strong need to document the steps during an experience. We want to save the displayed information (AR model + real background) and send this content to THINGWORX for follow up documentation purposes.   Is there a way to get to the real time feed, camera object or anything else to obtain a still of the currently displayed image?    So far I found the JavaScript Object "Camera" in the sourcecode offering the method getPictureData as well as getPictureURL; however I do not get the image data when I execute this method on the mobile device.  

I have thingworxrunning on my azure cloud instance and vuforia studio account. how I can have all the data of things and dervices I create in my thingworx platform to display that data in my AR exprience.? ,how to add that data as external data in vuforia studio.? 

Hi,   I'm currently trying to change the colour and height of the bar, and also the icon used for the sliding if possible on the slider input widget, but the css page doesn't have any information on how to change the colour or height of the bar itself. I've attached an image for reference. I have attached what I currently have, and in a new comment attached what I want ideally.    Thanks, Jon

Hello,   I am creating a sequence to show how to disassemble a vacuum pump. I want to rotate the pump housing to so parts can be removed from the opposite side. So I grabbed (selected) a bunch of parts that should all be stuck together, and rotated them. This created a single track in the Keyframe Editor. A few tracks later I realized that I forgot to include one model. It was staying stationary instead of rotating. Is there a way to go back and add this model to the track? I'll include a 10 second video to the item that I want to add.   Thanks! Wes

Hello, I am creating a sequence to use in Vuforia Studio. I selected 4 parts and moved them up, then across, then down. Each movement created a new keyframe for every selected part. I want to remove the last movement. Do I need to manually expand the track, find the part, expand it, find the keyframe, then select and delete it - for every individual part - or is there a way to do this for all of the parts in the track at once?   Also -- if there is a help resource, documentation, or another forum where this or a similar question has been answered -- can you mention it in your reply?   Thanks! Wes

Hi,   I currently have a .STEP file of the part I want to animate, but I'm looking to animate it using SolidWorks instead of Creo. Is it possible to separately import that sequence?

I have added three models widgets & changed the studio-id as frame, cab & tires. I also added a button with a function name as hideModels(). I tried to hide all the models at once by clicking the button. I used for loop in the code as attached here. But it didn't work. I hope the syntax is correct. The error is visible property is not defined. What can I do to loop all the models to hide.     $scope.hideModels = function(){ var models = ["frame","tires","cab"]; for (i = 0 ; i <= models.length ; i++){ $scope.app.view.Main.wdg[models[i]].visible = false; } } Thanks!!

When trying to access a local experience server we have been unable to do so using a Surface Pro 4. When we do this on android, iPad, and iPhone we are able to do so.

Hi all,    I am trying to use a STEP file ("name.stp") in a Vuforia Studio project. I am using Vuforia Studio version 8.4.0.4300 and the file is a part of a machine. The problem comes when I add a Model in my canvas and I try to add this resource: it appears as a simple cylinder. I would be very grateful if somebody could help me to solve this problem.   Thank you very much for your time!

Hi thereThis is a weird problem. Basically I downloaded the setup.exe for the Vuforia trial version and I cannot install the program as Windows Defender views the program as a threat. I've tried disabling Windows Defender, adding an exception and even trying to install the program through Command Prompt and I've had no such luck. Every attempt and this image surfaces. Typing in the URL in the image prompts me with a login that refuses to recognise my credentials, even though I have a login. Any help would be appreciated.

Hi! I have built a vuforia studio app that's using ThingWorx services... The app have an authentication view that communicates with ThingWorx to verify the user credentials... It works great, however when I try to use the app in offline view it no longer works, like the ThingWorx services are not connectedI know I said that it happens when in offline mode but what I mean is that I'm downloading it to an iPad but it's still connected to the networkI will appreciate any help

Hi there, is there a possibility to set the speed of a video manuell? I would like to play the video with a lower speed. Thanks for help!

Hello, I have requested for an extention of my vuforia Studio license almost a week back as we are currently testing your softwares potential in our organisation. However fail to get any response with this regard. I would like to know whether this is possible and request an email back asap.

hi everybody , I saw this video and I wonder how they activated the voice commands to appear or disappear images , any ideas?    https://www.youtube.com/watch?v=JrZUXxcfaA8 

Hello,   I am working with Creo Illustrate, Vuforia Studio and MS HoloLens. We are going to be training our 130 field service technicians around the globe on service procedures for new products, such as changing filters, assembly, disassembly. I am doing a lot of R&D on 3D UI for navigating sequences/ menus in the HoloLens. This involves some playing around with the JavaScript. I would love to collaborate with anyone in a similar situation (or if you know someone). I want to make the end-user experience as smooth as possible, since a lot of these technicians have probably never even heard of AR.   I have a lot of UI ideas, and I'm slowly learning the JavaScript to make them each a reality. Please let me know if you or one of your colleagues would ever be interested in a WebEx or business Skype to share ideas and collaborate.   Thanks! Wes Tomer   Augmented Reality Training Specialist Atlas Copco VTS Division (includes Leybold and Edwards brands)    

Hello Everyone I have a mıtsubıshı automation education set which consist of servo motors-drivers, asynchronous motor and I want to create an Augmented Reality application which shows motors rpm and errors but I am not sure how to do this. I have a work-flow  like this; First I have to connect this set to IOT gateway via ThingWorx Industrial Connectivity so I can able to reach motors rpm data and errors. And to show this data(motors rpm and  errors) in my Augmented Reality application I think, I should use Vuforia Studio.  Are these steps right? Thank you for all respons.

Just downloaded the trial to test Vuforia Studio. I can log in through https://trial.studio.vuforia.com using my PTC account but I can`t through http://localhost:3000/home after launching Studio from the desktop, getting in the log the following message:   [2019-04-16T17:26:20.963Z] error: [twx-studio:auto_configure] undefined GET https://trial.studio.vuforia.com/api/v1/service_details Unable to retrieve service details. Request failed. { Error: connect ETIMEDOUT 54.210.92.119:443at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1097:14)errno: 'ETIMEDOUT',code: 'ETIMEDOUT',syscall: 'connect',address: '54.210.92.119',port: 443 }[2019-04-16T17:26:20.965Z] error: [twx-studio:index] unhandledRejection Unable to retrieve service details. Request failed.[0mGET /api/autoConfigure [31m500 [0m21212.409 ms - 35[0m   Similar message appears if I try to check for updates:   [2019-04-16T17:23:07.338Z] error: [twx-studio:versionCheck] Could not find

Hello,   I am trying to use the following code to set a sequence when a model is clicked on, however the .pvi fails to load each time:   var seq_list =["Exhaust-filters","EXPLODE-ALL","Figure 1","Raise-Pump"]; $scope.setSequence = function(val){ $scope.setWidgetProp('pump', 'sequence', "app\resources\Uploaded\SV300B_High\l-Creo 3D - "+seq_list[val-1]+".pvi");/*"app/resources/Uploaded/SV300B_High/I-Creo 3D - "+seq_list[val-1]+".pvi");*/ $scope.$applyAsync();console.log(val-1);};   For each model I have a different JS command (i.e. setSequence(1); setSequence(2); setSequence(3) etc.) The error I am getting is "pump failed to load pvi [insert pvi here]" each time I click on a model (please see attached JPG)   Any insight or ideas would be really appreciated! Thank you, Wes