Augmented Reality

The Vuforia Studio team will be moving the GXI, ULS, and Gallery services to a new server in the coming weeks. Users who have previously allow-listed these services via IP addresses will need to update their configuration with the new IP address range of 52.84.0.0/15.For customers who can allow-list server URLs in addition to IP addresses, we strongly recommend using the server URLs instead of the IP range. This approach will ensure a smoother transition and minimize the risk of disruptions.To maintain seamless access to Vuforia Studio and Vuforia View after the server migration, please allow-list the following URLs in your firewall: https://vuforia.atlas.ptc.com/ (for the GXI) https://ptc-prod.es.thingworx.com (for reaching the Gallery experiences) PTC is planning to perform the server migration at the end of August. To avoid any interruption in accessing Vuforia View Gallery Experiences and Experience Services, please ensure that your allow-list includes the updated IP address rang

Dear Community,I want to show the timer in the studio in label widget but it does not get update as you can see my function also below. any idea how to achieve this functionality? when i run some other function then it gets render otherwise not.  Thank you   function startCountdown() { var countDownTime = 95 * 60 * 1000; var x = setInterval(function() { // Decrease the time left by 1 second (1000 milliseconds) countDownTime -= 1000; // Time calculations for minutes and seconds var minutes = Math.floor(countDownTime / (1000 * 60)); var seconds = Math.floor((countDownTime % (1000 * 60)) / 1000); // Update the text in the widget $scope.view.wdg["overAllTime"].text = minutes + "m " + seconds + "s "; // If the countdown is over if (countDownTime < 0) { clearInterval(x); $scope.view.wdg["overAllTime"].text = "TIME UP"; // Start the countdown again startCountdown(); } }, 1000); } // Start the countdown when the script runs startCountdown();

 Hello Community,   We got some requirement for AR project. Since we are part of defense related organization so we cannot use cloud trial version for our POC.   Is it possible to get Vuforia Experience Service on prem trial version.   /VR    

I would like to temporarily change a button's appearance for 2 seconds using Javascript. I'm planning to use the pre-built properties of "Image when Pressed" and Image when not Pressed" in Studio, if it makes sense. I need guidance on the javascript that could perform the temporary change. This provides user feedback when they press the button. I have attached two different icons that would change color/appearance to indicate to the user they have pressed the button. I am using Vuforia Studio 9.21.3.0

Hi,I have multiple sequence in a pvz file out of which I want to set a particular sequence as soon as the experience is started. I tried setting the sequence as shown in the attached image but it is not working and the Hololens still loads the default sequence when the experience is triggered. Also tried the below code to set the sequence and called it on model loaded event still it doe not set the sequence.Code:$scope.setSequence = function(){$scope.app.view['Home'].wdg['model-1']['sequence'] = 'app/resources/Uploaded/l-Creo 3D - gtg1250.pvi';} Please help as soon as possible. Thanks in advance. Regards,Aditya Gupta.

Hello,I am using vuforia version 9.14.2.0I was wondering if I could receive help on using the time series chart for Vuforia Studio. I tried to use the ptc guide, but when i followed the instructions, I didn't get any data on the chart, as well as the chart's bounds were also incorrect. Here's an image of what I currently have on Vuforia:The way I've tried adding data was that from my external data tab, I used the service: "GetPropertyValues" on my thing and then dragged the "All items" as shown on the guide onto the time series chart and bound it to data. As shown in the image below, the data tab is bound to the "All Items" Is there something I'm missing or doing wrong?Thank you in advance. 

Hello community member.Is there any method to locate the 3D image uploaded in the resource at the location of the click in the Vuforia View.  For eg, I wanted to place the image of the exclamation mark(!) for certain location to review it later.I came to know that the pageX and pageY can be calculated but I don't have the idea about how to use this value for locating the 3D image in vuforia view. tml3dRenderer.setTranslation(name,pos.x,pos.y,pos.z); Please suggest If there is another way such as drawing the line in canvas for marking purpose for certain location in Vuforia view. 

Currently, Experience Service's time zone is fixed on UTC, so its logs' time stamp is displayed in UTC.However, it is a bit inconvenient when developers need to analyze the logs as they have to convert time zones from UTC to their local time. Therefore, it would be helpful if we can change Experience Service's time zone.

Hello, I am using Vuforia 9.14.2.0I need help with creating a 2D time series chart in Vuforia Studio. I've looked around through the other community posts but I am left mostly confused by what data needs to be bound with the chart. I have 3 properties, that are split from a infotable property on thingworx as shown in the screenshot below:And I've tried dragging the QueryPropertyHistory data to the chart, but my chart data does not load.  So I am just confused about how to get my data displayed on the chart. I will attach an screenshot below of how it looks in Vuforia studio:Any help would be great.Thank you.

Hi Everyone, When I am publishing 3D Eyewear experience in Vuforia Studio it is throwing me an error as below Error:Failed to set the project access type. How to get rid of this? Regards,Aditya Gupta

Hi Everyone,Good Afternoon, On click event I want to move to next step of a sequencewhile a particular step of a sequence is being played. Please help as soon as possible. Thanks in advance. Regards,Aditya Gupta

Hello, How can we navigate between Vuforia Studio Experiences in Vuforia View app if the experiences we are viewing are downloaded for offline view. Thanks in advance. Regards,Aditya Gupta

Hi, I have a service in ThingWorx with some inputs inside it.I want to set those inputs from Vuforia Studio.Can anyone help me out asap please? Thanks in advance. Regards,Aditya Gupta

Hello,I'm trying to figure out how to properly connect and set up the information flow between Vuforia, thingworx, and Windchill.My company works with windchill PLM. Here, as you know, we store relevant information about products and projects.I intend to structure an AR experience in which the user could click on any component/part of the represented 3D entity (starting from an imported pvz, of course) and retrieve updated information from windchill database (ranging from documentation to useful files).do you have any advice or updated guide addressing this workflow?Many thanks

hi @RolandRaytchev         Is there any possible way to integrate Windchill and Vuforia studio. My use case here is, I need to list out all the available 3D model available in Windchill into Vuforia Studio screen, based on user selection I need to show 3D model in 3D Model widget. This question has already been asked in forum but i still could not find a right answer and definetly need more insights into this topic. Please give your valuable feedback. I just need to show the model in vuforia and not any information of windchill.

Hey Community, Is there any possible way to integrate Windchill and Vuforia studio. My use case here is, I need to list out all the available 3D model available in Windchill into Vuforia Studio screen, based on user selection I need to show 3D model in 3D Model widget. This question has already been asked in forum but i still could not find a right answer and definetly need more insights into this topic. Please give your valuable feedback.   Regards,JA

Hello Everyone,Good Morning, How can 2 experiences be merged together into a single experience in Vuforia Studio? Thanks in advance. Regards,Aditya Gupta

I would like to see support for displaying Inventor 2024 models in Vuforia Studio.I've seen other messages with an answer that the timing of the release that will allow Inventor 2024 to be viewed is undecided.However, we often hear from our customers that data conversion is a hassle and that they want to be able to support new versions of Inventor as soon as possible.I would be happy if the response for this matter would be prioritized.

Hello Vuforia Studio community!   This past week the PTC user AR/VR Technical community and Vuforia product management discussed visualization and management of your organizations experience server. The Product Management team would like share a Vuforia Studio experience developed to help you manage the experiences you've published. Import and publish this experience as you would with any other project. Next use your device to get information about the experiences published. The experience can be used to unpublish unnecessary experiences.   Attached are the project files   Some helpful tips: Icon Meaning The device the experience is published for The experience requires authentication The experience is available for download   Feel free to comment with your feedback and thoughts!   -Marty Markenson, Vuforia Product Management 

Hi community members,Currently, to display a CAD model in Vuforia View, we need to perform spatial tracking, model tracking, or ThingMark (Marker) tracking. We believe it would be very useful if users could view the scene (3D model) in Vuforia View without needing to perform any tracking. This would be especially helpful for those who do not have access to a CAD system and simply want to see the model so that they can provide immediate feedback to the designer.  Thank you. 

Dear all.Currently, when we need to handle CAD data (such as STEP and JT) with layers, first we split CAD data by each layer, export them, and then import to Vuforia as separate files.However splitting each CAD files into each layers takes a lot of effort, so we'd like to have ability to handle layers on Vuforia side. To be specific, we'd like to have an ability to import CAD file with layer, and switch visibility of each individual layers.Thanks in advance.

Hi, I have uploaded some videos in Vuforia Studio Mobile experience, but the videos are not visible if we download the experience and then view through Vuforia View app. Thanks in advance. Regards,Aditya Gupta

Hello all,   Is there any possible way to integrate Windchill and Vuforia studio. My use case here is, I need to list out all the available 3D model available in Windchill into Vuforia Studio screen, based on user selection I need to show 3D model in 3D Model widget.   Regards, VR

It has been several years since I have used Vuforia Studio and now I find myself in the position of needing to report, assess, and manage the users of Vuforia Studio and the experiences that have been published to the PTC hosted ES. So I am looking for suggestions of any ways to track information on the projects and people. The user list is a mess and I don't know who is actively using Studio. And the projects are as well. I am looking at the Studio Experience Manager project currently, but it is missing a little information that would be valuable, like who published the experience and when. And things like when the experience was last used or how many times it has been accessed would also be quite valuable in figuring out what to "unpublish". Surely there are some good data and means to analyze it. Any insights would be greatly appreciated. As I said it has been years since I was on the user/creator side of Vuforia and now I am holding the bag trying to figure out how it can be active

Hi everyone,i want to click through a step-by-step animation made in creo. For each step i want to display another text.I have a button attached to "play" and a button to "rewind".Each Button calls a function, where the code reads the current step and then sets the text according to the value of current step. For just going forward with the play button, everything works just fine. Only when the rewind button is pressed, the value of CurrentStep is wrong.Do you have any suggestions? Thanks!Here is my Code:   $scope.app.fn.loadResourceScript("Uploaded/fn.js"); $scope.btnVisible = function(step){ if(step < 4 && step > 0){ $scope.show("button-next"); $scope.show("button-back"); } if(step == 0){ $scope.hide("button-back"); } if(step == 4){ $scope.hide("button-next"); } } $scope.setText = function(step){ switch(step){ case 0: $scope.changeProperty("text_info_2","text","0text hier einfügen ala code"); break; case 1: $scope.changeProperty("text_i