IoT & Connectivity

Hello Everyone,   We have applied a policy that has removed our administrator permissions.       Its possible to execute the application without admin rights?   Thanks a lot!      

guys, has anyone ever experienced this phenomenon:how can i fixed this?

I have a few applications which have heavy queries to read and write the stream data also complex services/mashups as well. Now, We have DB and TWX foundation both in the same EC2 instance.  To reduce the load I would like to move my entire DB to AWS RDS PSQL.  It is good to proceed with this approach or should I create a separate EC2 instance to host my Postgres?Also, We have manufacturing apps in the instance it has custom tables in the main DB.  Changing the stream data to another DB is not helping I tried to use an external DB as ThingworxPersistenceProvider, it is reducing the load but still, due to a load of services and application model postgres service consumes high cpu utilization. 

I tring to study "content crawler" by referring to the following help documents.Content Crawler (ptc.com)When I follow the tutorial step by step,But after I execute the method GetExternalContent(Crawl) , there is no return value. In fact, the Datatable I'm fetching has values. The CrawlerThing and Datatable I created have been uploaded to the attachment,Can you help me figure out what's wrong. Thanks.

Developed a custom extension which is using JCIFS library. While trying to import into Thingworx getting following error,    1. *** Unable to create resource instance in Resource:SMBUtilities 2. Unable To Create Resource Instance From Class: SMBUtilities 3. Unable to process import: jcifs/smb/SmbFileInputStream 4. Unable to delete SMBFileReader:1.0.0. This is likely due to other errors: ExtensionPackage SMBFileReader Does Not Exist   SMBFileReader is a Extention name (Eclipse project) SMBUtilities is Resource name created in Extension Application log attached.   Need help on this issue? How to address this issue?  

Hi, is there an easier way to limit the maximum amount of selections in a list-widget, than to solve it using a service which counts the selections and resets them if they exceed a defined value

Hello, I would like to the items on my menu bar to expand as I hover the mouse over them. please advise! something kind of like this https://www.w3schools.com/howto/howto_css_dropdown.asp  

I have used Grid widget with multi row selection on grid.After doing so if we select multiple rows it does show how many rows we have selected on a grid as a selected rows label.I wanted to hide it or turn it off but not getting any property to do so.looking for any suggestion using which i can turn it off. 

Hi, How can I load an Image from MediaEntities in the Service? Thanks,

Hello Experts,             Application Requirement : To fetch excel or CSV file in thingworx as template, Update cells or rows in file and save with new name ( so that my template will be there for every next operation)  Current Status:  I want to only update excel/CSV file but i am unable to find any solution for same,  I have tried CSV Parser function in thingworx to Read and write file but during write operation it completely overwrites previous data. Please suggest solution for same. I am using Thingworx 9.3.2 

Hi,How can a Z-Index be used in a Responsive Mashup?, Z-Index is commonly used in spacing a widget on top of another widget; how can this be achieved in a Responsive Mashup?Thanks,

Hello,Whe  I started working with ThingWorx Analytics, I learnt a lot from a serie of videos located on Developer portal:https://developer.thingworx.com/resources/guides/analytics-training-videosI cannot find this resource material on ptc community. Did I search in a bad way? How can I find it in ptc community?Thanks in advance 

A previous installation of ThingWorx Foundation for MSSQL has been found. Uninstall the existing installation and then reinstall ThingWorx Foundation for MSSQL. If you are upgrading ThingWorx Foundation, you must first ensure that all prerequisites are met. Do you want to review the prerequisites in the help center now ?

We have installed thingworx 9.1 with postgreSQL using installer. Create more than 50+ entities and done a kind of an PoC. How to cleanup everything and make just like fresh installation instance without uninstallation?

Hello. I am trying to connect RF Receiver and Kepware. What's the best way to make this connection? Do I need to convert the signal to a protocol supported by Kepware?

Started developing extension to get image file from windows file explorer.    Created resource Created service [input: imagePath, output: IMAGE] Here how to convert Imge file to thingworx IMAGE basetype?

How to ping Database server using javascript code in thingworx service ?

Hello,In one of my application i want to apply custom font size to the message and button label on Confirmation dialogue box.I am not able to apply it, can anyone help me with this issue?Thanks in advance.

Hi,   I have done the following binding, but still the edited data is not saving in the data base, the binding I have given in the below picture.   could you provide some solution?   Thanks in advance

Hi All, I am trying to design an mashup which will fetch data from MS-SQL database to info table, and further info table is mapped to mashup. Things are working fine when data is static i.e. in all iteration if data set is same. But my requirement is the data fetched from Database will be dynamic, each time it depends on user input.  I would like to know how to handle dynamic data with info table mapped to mashup

Hello @slangley we have the same issue for all our mashups after migrating to 9.3.4. We have more than 100 mashups.The button is not working on any of those. Can you assist?

Hi community, I am trying to display duration (difference between 2 dates). I converted it from decimal hours to hours.The problem I am now facing is the minutes are not displaying. The duration only changes after an hour.  Below is the code that I have written. Does someone know How I can solve this problem.  var decimalTime = parseFloat(duration);decimalTime = decimalTime * 60 * 60;var hours = Math.floor((decimalTime / (60 * 60)));decimalTime = decimalTime - (hours * 60 * 60);var minutes = Math.floor((decimalTime / 60));decimalTime = decimalTime - (minutes * 60);var seconds = Math.round(decimalTime);if(hours < 10){hours = "0" + hours;}if(minutes < 10){minutes = "0" + minutes;}let result = ("" + hours + ":" + minutes); The desired output should be e.g., 16:00. Then after two minutes I should see 16:02. However currently I am only seeing a change after an hour (i.e. 17:00 after sixty minutes). Many thanks

Hi, I want to change text colors of tree widget elements based on different conditions.The tree is created based on infotable which is output of a service. Need to add logic on service to change the text colors, Are there any way to achieve this ?Is it possible to add state definition on service ? Thanks

I can start Apache Tomcat and it running a while then stop, I checked the error log and found :Admin Password entered did not pass validation. Check inital admin password set in platform-settings.json. I also checked my platform-settings.json configuration, it is ok, I attached it as below:   Error Log: 2022-09-20 02:43:08.741+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Admin Password entered did not pass validation. Check inital admin password set in platform-settings.json2022-09-20 02:43:08.741+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Check the InitialPassword setting in the AdministratorUserSettings section in platform-settings.json. Password was blank or null. Please try again while following correct password policies: Minimum Password Length (System Default): 14, Maximum Password Length: 128, Does not contain blacklisted words.2022-09-20 02:43:08.741+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Su

Hello,       Is it possible to Read Json file and update Tag values in Kepware?. We have a legacy system which creates JSon files with the data and we would like to have this data in Kepware Tags.   Thanks & Best Regards, Gowtham K.