System Administration

All,   Have you experienced the event manager not showing information regarding failed events? This is happening randomly and is starting to occur a few times a week.   Creo Parametric 5050 Windchill 11.0 M030 CPS14   PTC only has a workaround which is to rename the event folder in their cache and restart Creo, then try previously failed process. The workaround works but we need to understand why this is happening and if this is fixed in a newer build.  

I am using Creo Simulate Release N/A and DatecodeN/AHi Team,Our users are facing issue in reaching out to one of our License serverWe can see in logs and LM Tools that service is running but still users are facing issue. Need Urgent support on this.Here are the errors that I faced

When i click setup.exe it doesnt open anything it just loads for 2 seconds and disapear. I tried turning off firewall, cmd commands, different Creo versions from 11.0-8.0 and nothing works. Help

Is anyone else having config control issues with this new Creo+ update? All of our config options pointed to Windchill are broken and half of the others arent working correctly. I know PTC wanted to move all these option to the Creo portal but it seems like alot of things were not accounted for. Having to individually go into each of our company profiles and update the config since the global config option doesn't work is one thing we've run into. Anyone have any thoughts on this? Or workarounds?

I am using Creo Simulate Release 7.0 and Datecode7.0.3.0I'm having an issue adding a measure. I have a pair of nested cones that represent the front of an aerodynamic body. There is a pressure applied to the outside of the outer cone. There is a bonded interface between the two cones. So, this is like a cone with a thin coating of a different material.I want to know if the coating will delaminate. I want to put a measure on a line along the inner surface of the cone so I can measure shear. However, I can't figure out how to get shear in a specific axis (not one of the primary axes), and whenever I add a measure to a line the study will no longer run.

Hello,i want to install Creo6 with Win11 on an new computer. The licensfile is ok, only windows firewall is installed.When i start the licensidentification everything looks ok, after dropping the licensfile into i get the message "is started" but after this nothing happens and no further reaction or message (also after some minutes). What is the problem?Thanks Alex

It seems as if our IT dept has decided independently that they can save a lot of money on getting computers with slower processors as long as the processor has a good Turbo speed. I've never paid much attention to the Turbo speed when specifying a processor for Creo. What are the thoughts on Creo using the processor Turbo? This is a co-workers new workstation, I'm going to ask him to run the creosite benchmark on it and on his old computer too.  I just can't imagine this being an upgrade, but maybe I just need an education...not sure.   The processor in our specific situation is a Xeon W3-2423 2.1 GHz base speed. My current workstation (~3 years old) uses a Xeon W-2223 @ 3.6 GHz base speed. https://www.intel.com/content/www/us/en/products/sku/233484/intel-xeon-w32423-processor-15m-cache-2-10-ghz/specifications.html

I am using Creo Parametric Release 7.0 and Date Code 7.0.8.0I need to export a 2d drawing to .dxf. The export works so far, but unfortunately a view outside the drawing frame is exported as well even I choose "all sheets as paper area" (translated from german). Is there a way to export just the sheet w/o outer elements? Thanks BR.

Do you have any specific notes on the library components, saying that "This part is for graphical representation only. Detailed information should be available from the supplier"?

I am using Creo Parametric Release 7.0 and Datecode7.0.7.0I want to understand how to use the Find tool. If I look for Curve Features and leave an asterisk in the Value field in the Criteria section, the list shows a lot curves found in the model, presumably all of them. It looks like all or most of the curves start with F, like F103(BASE_CIRCLES). But if I type F* in the Value field, zero results appear.I want to understand how this makes sense. Because I want to understand how to use the Find tool effectively. I knew I was trying to find F103, but I didn't know the full name was F103(BASE_CIRCLES). How am I suppose to use the Find tool to find it if the asterisk doesn't work how it normally does? Am I suppose to read through the list of all curves until I find the one I'm looking for? Surely that isn't the case.

How can I write a nastran input deck from my creo simulation study

I have been using Creo 9.0 for the several years at company, Suddenly, I cannot run Creo because of license error message and AFX&IFX fail. Any idea how to fix this problem? I tried changing the settings to fix this problem but it didn't work.(https://community.ptc.com/t5/PTC-Education-Forum/Creo-doesn-t-work-except-on-the-wifi-that-it-was-downloaded-with/m-p/855599#M13362)  1. License Warning Requesting PROE Engineerlll ... Requesting ROE_MechFoundation ...  -15: Cannot connect to license server.  Run ptcstatus.bat for server status 2. AFX failed to load. 3. IFX failed to load.

While using Creo with Windchill I am trying to run a trail file automatically (just to open the active workspace) after starting up Creo using the following syntax (not both lines work separately): start "" "c:\my location1\parametric.exe" "c:\my location2\trail.txt" start "" "c:\my location1\parametric.exe" -i:rpc_input "c:\my location2\trail.txt" Even though both work, both have a strange side effect where I lose my registered servers and I have to re-register them.  What is even more strange is that it not only doesn't modify the .srv_mgr_db3.fldx file, I cannot find a file on my computer (or the network location where my batch file and other config files are stored) that stores the new server info.  When I restart Creo my trail file runs, and my workspace refreshes correctly, but it uses my new server registrations and not my old.  If I go back to using: start "" "c:\my location1\parametric.exe" It starts using my original server registrations.  When I use a

Hello! For Creo 3 I'm trying to copy additional files using silent installation. For this I'm write a custom action in "pma.p.xml": <CUSTOM_ACTION dest="C:\Users\Public\Desktop\readme.txt" dll="" file="C:\readme.txt" name="CopyFileToDest" when="PostInstall"/> To start installer: setup.exe -xml pma.p.xml But "readme.txt" file is not copied to the desktop (or any other destination). Is it possible to write user actions? Any tips are welcome!  

Is it possible for Creo 9 to open Creo 11 files (*.prt, *assy, etc.)?  I'm part of a global team, and one region's engineering team uses Creo 9 while we use Creo 11. I sent them some files for review and they can't seem to open it.  Thank you!

Hello, I currently have a subscription for CREO (8-11) that will end at the end of the year.For financial reasons I will stop it.I have an old Creo3 license that is permanent. Will it work on Windows 11?When I will no longer have maintenance, will I be able to change my host ID?For this Creo3 that is no longer under maintenance.Thank you

Hi All, I am wondering if 3.0 F000 will run under windows 11?  Has anyone tried it? Thanks,Scott 

Hello, Is anyone using a Samsung 49" Odyssey G9 monitor for Creo10 and beyond?Pros & Cons?All the best,HeinDIYvan.com

I have installed my CREO 8.0.4.0 student edition two months ago and now i get the Error message that the "license request failed for feature." Error code -9. Please find picture underneath. 

I had finished installing CREO on my computer, and this is how it looks like. It seems like the font size is too large, but I don't know how to fix this.   

HelloI know Pro/ENGINEER 2001 it's an old version of Pro/ENGINEER (24 years old), but sometimes people get nostalgic I'm wondering if anyone has the installation disks for Pro/ENGINEER 2001 (Win_95 and NT) to share with me.The legacy versions are no longer available for download from the PTC website, so I'm reaching out to you ProE fans. I know there are good people out there who still own/have these installation disks and are willing to share with me.Thanks everyone for your support.

I have a user asking if it is possible to add multiple models (not a family table) to a drawing and then create a drawing table to list all of the models associated with the drawing. Their idea is to add a drawing table that lists all of the models associated with the drawing and the model's lengths.  Example: Hex bolts with different lengths but bolts are individual components and not in a family table.  When a bolt is added, the table automatically updates. Let me say that I do not agree with doing things this way, but agreed to check into it for them.  In my opinion, the drawing should revise each time another model is added. We are also using Windchill.

I am using Creo Parametric Release 11.0 and Datecode11.0.2.0unable to distinguish between thickneess of object line and extension line on drawing in creo parametric 11.0

In Creo 11 there is a new mapkeys.pro file, which is split from config.pro file. How to set up an alternative folder for mapkeys.pro file. Under Help Center there is an information which says, there is a possibility to set customized path?  

This is my first time dealing with locked module licenses so I am looking for confirmation that this is true.   If I call a T2 [PROE_DesignAdv] floating license in my psf and I have a locked module license then my understanding is that the psf will look like this:   ENV=CREOPMA_FEATURE_NAME=PROE_DesignAdv (386)   Where 386 is the locked module featurename (in this case Generative Topology Optimization). If I have more than one locked module then there is just a space between then (108 386) for piping and topology for instance.   Do I have this right?