Windchill

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.2We have several users who receive an error when accessing their Windchill workplace:Windchill ErrorContact your administrator for assistance. The following is the reference information.Request ID: 4eijagow;mm35x217;408;svgrmk;80046Request URI: /Windchill/ptc1/workspaces/MyWorkspaceQuery string: AjaxEnabled=thirdLevelNavStatus code: 500Exception: java.lang.IllegalStateException: getReader() has already been called for this requestWe have found a workaround, possible from the client but not from web access. If the user goes to ‘File -> Server Management -> Workspace’, selects one of their workspaces and activates it with the right mouse button, it starts working again. The problem is that we have different users who have many workspaces, and performing this task on each user/workspace takes a long time. Is there a way to check what is causing this ‘problem’ and whether we can fix it for everyone centrally?Thank

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.8"com.infoengine.exception.fatal.IEInternalServiceException; nested exception is: java.net.SocketException: Connection timed out (Read failed)" when the client attempts com.infoengine.SAK.Task.invoke() of webject task.Specifically, the Remote Importer attempts to process a “revise” command against a Windchill Drawing EPMDocument.The connection times out at the beginning of processing when trying to query the Drawing EPMDocument

The 'Display Part Allocation Status' icon is greyed out when 'Show Occurrences' is enabled in Process Plan Browser in Windchill MPMLinkDisplay Part Allocation Status feature should be available also in Occurrence Mode in PPB.

Version: Windchill 13.0 Use Case: View attribute not available on the part creation page. using OOTB OIR.Description: View attribute not available on the part creation page.

I am using Windchill PDMLink Release N/A and Datecode with CPS N/AIn windchill browse libraries LES Print Non CAD is there any possibilities to show folder in dropdown get product name as dropdowns (shows folders in it).

Version: Windchill 13.0 Use Case: User created several variants for parts in the system, but he cannot show "Configurable Modules" table, and he wants to know from what configurable module specific variant was created. We suppose that user needs either PTC Author license of Windchill Premium license, but I can't find confirmation in logs for StandardNmRoleAccessServiceDescription: It is possible to add table called "Configurable Modules" - it shows the part that was the "context" from which the variant was created User created several variants for parts in the system, but he cannot show "Configurable Modules" table, and he wants to know from what configurable module specific variant was created. We suppose that user needs either PTC Author license of Windchill Premium license, but I can't find direct proof and confirmation in logs for StandardNmRoleAccessService Tried with such setup and there is no table with "Configurable Modules" visible  

Version: Windchill 12.0 Use Case: New users with Windchill access can add models to their workspace from the browser and edit them, but when they try to do so from CREO, it's not possible. Error messageDescription: New users with Windchill access can add models to their workspace from the browser and edit them, but when they try to do so from CREO, it's not possible. Error message: "Server error: wt.util.WTRuntimeException: ATTENTION: Secured Action. You do not have the necessary authorization for this operation. Contact your administrator if you believe you have received this message in error. Nested exception is: (wt.access.accessResource/19) wt.access.NotAuthorizedException: ATTENTION: Secured Action. You do not have the necessary authorization for this operation. Contact your administrator if you believe you have received this message in error." In the browser, you can see all the models in the workspace. But the Creo workspace is empty. I'll appreciate your hel

This evening, when several students tried to check out files from our Windchill server, the check out failed (and check in) and this error message came up in the Event Management console: "WTRuntimeException: ATTENTION:  Secured Action. You do not have the necessary authorization for this operation. Contact your administrator if you believe you have received this message in error. Nested exception is: (wt.access.accessResource/19) wt.access.NotAuthorizedException: ATTENTION:  Secured Action. You do not have the necessary authorization for this operation. Contact your administrator if you believe you have received this message in error"   Also, when I go to Open and Windchill Commonspace, not

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.8Resolve issue with custom Javascript function invocation for an action integrated in Creo embedded browser (Custom check-in wizard Toolbar/MenuItem action)Here are the errors that I facedNew custom action in Creo browser for custom check-in page not working

We are in he process of implementing the Supplier Management module and one question we've been going back and forth on is where do we put the Supplier Parts.Originally I was thinking that they would be in the same container that the OEM part was in. But after thinking about it, we have several cases where there may be OEM parts that use the same Supplier Part and live in different contexts. Of course we'd love to avoid that situation from happening but the data we have is the data we're stuck with and all we can do is hope to prevent it from getting worse.What we are thinking right now is having one library for just Supplier Parts. This works well with COTS parts, but from a security standpoint if we use Supplier parts for our custom parts then we may have to think about more control.Love to hear how others have this setup and pros and cons to the current method.Today in production we have 4 pairs of attributes for manufacturer and manufacturer part number. This will give us a lot mor

When instances are added to the Family Table, I want an auto-generated number to be created for the instances according to the CAD Document auto-numbering scheme (as defined in OIR). The member name for the instances added by the user in the design table should be overwritten by an auto-generated number, according to the existing CAD Document numbering scheme in OIR.   There is one preference : Workgroup Manager Client ▶ Family Table Instance Creation ▶ Auto Generate Family Table Instance Number This is only for Autodesk, NX and Solidworks.   Does any similar preference exist for Creo as well?   Any help is appreciated.   Regards, -Arindam

I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS14Having an issue creating a custom recipe for a work package via api calls. The setRecipe api I'm attempting to use returns a null value. Is there another way to create a custom recipe by way of a customization? If not, can anyone assist in why the setRecipe api is not working? Below is a snippet of the code I'm using to try and set it. I had a logger with a getRecipe call and it returned null.PersistedCollectionRecipe recipe = PersistedCollectionRecipe.newPersistedCollectionRecipe();// Set collector options on the recipeString COLLECTION_OPTIONS = "" + "CADDOC_DEPENDENTS:None," + "ASSOCIATED_WTPART:None," + "DRAWINGS:None,"+ "FAMILY:None," + "GENERICS:None," + "ASSOCIATED_EPMDOC:None," + "ASSOCIATED_WTDOCS:None,"+ "RELATED_NOTES:None," + "CHANGE_ACTIVITY_RESULTING_DATA:None," + "CHANGE_OBJECTS_AFFECTED_DATA:None," + "PUBLISHED_CONTENT:All," + "PROBLEM_REPORT:None,"+ "VARIANCE:None," + "CHANGE_REQUEST:None";recipe

I am using Windchill PDMLink Release 13.1 and Datecode with CPS 13.1.2.0Unable to see the Custom Tabs on IKEA Part - Post Upgrade Windchill 13.1.2 from Windchill 12.1Here are the errors that I facedCustom Tabs showing ????

I just wanted to display the promoted-on date for CN which is in Resolved state in QML. But at the same time, I am displaying change notice which is in other states also in the report. For those, which is in other state, I don't want to display the promoted-on date. Can anyone help?

Version: Windchill 13.0 Use Case: How can we install the standalone apache for split configuration of windchill .The apache should be installed in different machine than windchill.Description: How can we install the standalone apache for split configuration of windchill .The apache should be installed in different machine than windchill. 

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Version: Windchill 13.0 Use Case: We are using options and variants, as well as classification. There is some overlap between options/choices and attribution on the classification node to support search and retrieval.Description: It seems inefficient to duplicate options and choices into the classification taxonomy and have users perform double entry to maintain the classification attribution. I haven't been able to find any out of the box configuration options or tools for this, but it seems our situation cannot be unique and I am curious if any other customer has successfully worked a solution for this. At first glance it seems there are two routes to explore.1) Customize at the data entry/creation step to force options and choices to drive attribute values onto the item2) Customize the search/retrieval to include classification, attributes and options and choices. Anyone have any other suggestions to share? 

Since Migration from Oracle to MS SQL Database, windchill performance is unstable.Performance degrades over time after Restart.Only Restart helps to make it better for a short time after which it degrades again.The Workflows become very slow. Tasks which shall be triggered in less than a minute takes more than 10-20 minutes, sometimes more.Sync robots are extremely delayed as well.We try clearing the blocking sessions in DB, but not much help

Version: Windchill 13.0 Use Case: What does this property do ? What happens when it is set to true and false ?publish.markonlydirectusesrepresentationsoutofdateDescription: What does this property do ? What happens when it is set to true and false ?publish.markonlydirectusesrepresentationsoutofdate

Version: Windchill 13.0 Use Case: The O2S tool migrates only OOTB tables and not the custom tables. anyone performed the O2S migration before and can help answering this query?Description: Have gone through lot of articles and migration guide. However, could not find information related to migrating custom tables from Oracle to SQL. The O2S tool migrates only OOTB tables and not the custom tables. anyone performed the O2S migration before and can help answering this query?

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.6I cannot boot the "InfoEngine Task Editor" up via the shortcut in my Windows start menu.Here are the errors that I facedI am produced with the following error when trying to open the shortcut - "Windows cannot find 'com.infoengine.modeler.UI.IEModeler'.

Version: Windchill 13.0 Use Case: Can we initiate an automatic package creation at the end of a CN release process based on the resulting items. Does this need customization ?Description: Can we initiate an automatic package creation at the end of a CN release process based on the resulting items. Does this need customization ?

Version: Windchill 12.1 Use Case: Errors in logs at Windchill startup, but it starts.Description: This has been asked before, but as there's two different related articles I'm asking again. There's errors in logs at Windchill startup:com.ptc.paa.config.keystore.PAAKeyStore  - Error getting the value from the KeyStore file java.security.KeyStoreException: Could not load keystore file. However, Windchill starts and runs fine. There's two different solutions. One says to delete files and restart, another says to run -ant to recreate keystore. Which is enough? https://www.ptc.com/en/support/article/CS287849https://www.ptc.com/en/support/article/CS110492  

Version: Windchill 12.1 Use Case: WCA suggests setting wt.queue.executeQueues to "false". Currently it's "true". I see no issues, but both BGMS and MS log show rows related to queues suggesting both 'manage' them which probably is not most efficient. However, not sure which way to go. Wondering has 'queue management' changed between versions.This article says for 12.1.2.x that it should be set to "false" if Background Method Server is configured:https://www.ptc.com/en/support/article/CS295854 This one referencing 10.2 says queues fail, if it's not "true".https://www.ptc.com/en/support/article/CS178571

Hi All, I am facing the same issue where I need to restart Worker daemon service manually, every time I re-boot windchill server and office worker server. The current situation is, We do monthly maintenance / backup and some update work. in result we need to restart Windchill services, server and publishing servers like office worker/Creo worker. We have to restart worker daemon service manually, it does not start itself. below is my current setting which shows it is set to automatic start and also /opt/ptc/Windchill_13/Windchill/conf/wvs/agent.ini file shows it autostart. but still we need to start it manually. Our office / Creo worker agent is windows server. out Windchill main server is Linux.   Regards, Khalid shamim