CAD

License activation issue, it seems like the Hardware ID of our user has changed, when I request a license now, with all correct info, I get the .dat file but when I import it, nothing happens and it stays unlicensed. Im guessing it's the ID of the device which is wrong. how can this be fixed

Hi, I'm new to the forum. I've been using the free version of Creo Elements and I have about five files in pk2 format, one of which is important. I now have a Creo Parametric license, but I can't import pk2 files. How can I transfer the files from one software to the other? Can someone convert them for me so I can use them in Creo Parametric? Thank you very much for your help.

I am using Creo Parametric Release 12.4 and Datecode12.4.2.0Hello,in 2D drawing, I'm not longer able to fix the symbols to the dimension, but now just on the viewI remember in the old relase (9 - 10) It was possibleIs the a configuration needed or other to have the possibility?Thank's in advance

I am using Creo Parametric Release 11.0 and Datecode11.0.1.0How can we change the sequence of the ply when using trim option

ME10  cannot initialize its Windows print subsystem on Windows Server 2025.The error win_prt_mgr is not defined proves the ME10 print macro is not loaded. any idea to make it work

Dear Community,Include which software and version you are using!Creo Illustrate 12.1 - in testing - Creo Illustrate 10.2 productivewe skipped Creo Illustrate 11.0 and 11.1 due to troubles with the Admin ToolExplain what you already tried.Comparing Opening / loading times Creo Illustrate 10.2 vs. 12.1 we discovered significant increase in timeCreo Illustrate 10.2 - loading appr. 2 MinutesCreo Illustrate 12.1 -  Loading more than 7 MinutesInclude a screenshot (Trace file Comparism) If you check the trace files this section calling for a huge time in 12.1Info    15:45:10.319  20 Jan 2026 27668 6500 pvk PvPrefData User preferences saved Info    15:45:34.106  20 Jan 2026 27668 6500 Illustrate IllustrateApp Locked file C:/Users/lisher0/Downloads/XXXX.c3di successfully.10.2 (24 sec. for this step) Info    8:19:13.592  23 Jan 2026 8564 22992 pvk PvPrefData User preferences saved Info    8:25:19.

I am using Creo Parametric Release 9.0 and Datecode9.0.11.0Bonjour,j'ai une pièce en tôlerie avec des formes en répétition (nombreuse). Sa mise en plan est très longue à s'afficher et son exportation en STEP par exemple est très longue aussi. Pouvez-vous m'aider à comprendre le problème ?Peut-être faut-il ajouter une option au config.pro ?Merci par avance pour votre analyse.

I am using Creo Parametric Release 12.4 and Datecode12.4.2.0Meshing problem. I have 2 assembles. Each are messing fine. But when I combine them it fails.Here are the errors that I facedCould not complete creating elements on all the seleted entities.

Check out this video Creo Toolkit Applications for CAD Quality, Productivity, AI Readiness and Digital Thread by Anika Kapoor, Technical Manager at Kalypso. 

Why is the diameter symbol box shape? Wherever I dimension a round feature, it show this box as diameter symbol (and R as radius symbol). However, in a different drawing, the correct diameter symbol shows up but with bold font, which is another problem. I have waited for several days before posting for help. Which configuration options should be checked? Thanks. 

Just as i thought the problem was solved it went back. I tried resetting my pc and downloading everything from scratch. I have a lenovo with windows 11 home. Everytime i try saving a document a corrupt saving page pops up. i will attach it here. It happens when i use; save as, save or any type of export.I have tried reinstalling several times, also as administrator, and it has the same outcome.When running the program as admin it gives 3 more seconds on the save window but inevitably it crashes again. I made sure i unpacked the download zip-file locally and not using onedrive. Also i placed the app locally.  Background info: Im a danish student at Aarhus university. They supply license to mathcad prime 10.0.0.0 and is therefore my only way of downloading the program. I have got a new pc as the old one got destroyed, and now the problem is occuring. I have tried following instructions to solution finding through AI, but it has not lead me to a working solution. I have res

Hi all,can someone explain to me why an empty Creo Illustrate file is so large? I mean, I've always wondered why the files are so large. But I've only just noticed that even my empty CI files (i.e. without a pvz file) are 83 MB in size.That's about the same size as my own ‘standard’ file (that has 83MB) . But of course, my entire symbol library is included in that standard.But it wouldn't make any sense to store the entire symbol library in every CI file!?Does anyone know what's going on here? Best regards,Ramon Bohne(Siemens-Energy)

I often struggle to get Mathcad Prime to return symbolic solutions. I suspect I’m missing something in the way I set up or call the symbolic engine, so if anyone can point me to a good tutorial or explanation of best practices, I’d really appreciate it.I’ve attached a worksheet with the equations. My goal is to obtain a single expression for γ as a function of h, α, and β.At the moment I either get red evaluation errors or no result from the solver.Any guidance on what I should change in my setup would be very helpful.Thanks,David

Hello,My motivation was to create a pattern of points to be used as measurements (in this case the rotation of these points in relation to a selected CS in the main assembly)As rotation cannot be used in solid elements, I created a pattern of point to points linked by rigid links to do the job. This is after imported in the main assembly and finally patterned. My hope was to not have to define rotation measurement manually from each point later. With measurements in a pattern, this would be made automatically by Creo Simulate.However, I cannot select this pattern using the “pattern” option for anything – but I can use other patterns – and this does not make sense.Is there a bug or a limitation that is not clear? Is there any work around?I am avoiding manual solutions, as it may involve hundreds of points. Here the explanation:Pattern 1 cannot be selected for any feature that has “Pattern” as option. However, I can select another pattern made in the same assembly And I ca

Hi,Creo 11.0.4.We use Auto Ballooning to some degree but I am 'new' to their usage. I am a bit sceptical regarding them and many shortfalls seem to be fired at me that is 'putting me off'. One of the main aspects is not being able to use Auto Balloons with Simplified Rep Views in a drawing. I have been using Simplified Reps extensively over many years and ballooning using a basic symbology method. Simplified Reps has been a standard basic functionality tool within Creo for many years and I find it difficult to accept that PTC have not enabled Auto Ballooning to be possible in conjunction with Simplified Reps in a drawing. IS THIS STILL TRUE???

Hi all,I am trying to automate PDF creation with Distributed Batch, and it works fine for parts only. Assemblies are failing, because of: "[-4] Error: Incomplete input data."I understand, the problem is missing files, because some parts (supplier components) are placed in another location. My config.pro contains all the search_paths needed for this, and it is already added to the DSM Configuration Files tab; but apparently it still doesn't work.(When using Creo normally, the config.pro works fine without issue).I tried some workaround by running a macro first (changing the working directory, and regenerating the drawings) before the PDF print (chaining tasks in the TTD), but without any results.I also tried absolute paths instead of relative paths in my config, but also no success. Finally, the method described here (https://community.ptc.com/t5/3D-Part-Assembly-Design/error-with-distributed-Pro-Batch/m-p/278132) worked, but it is very tiresome in my case, and need scripting,

The attached files are on an old PC that are working with version 20.7.When I copy these files to the new machine (in the same file location) that do not work on the new machine running 20.8. How do I get them to work? Thank you for your help

Hi all,I have a completely new problem with 3D and 2D symbols.This problem appeared suddenly. I never had this problem before. And after I had this problem, it also appeared for a colleague. That's why I decided to ask for advice here in the forum.What is the problem?Suddenly, I can no longer insert symbols. And symbols that I was able to insert before are suddenly no longer visible. Please watch the added video. Perhaps one of you has a good explanation and solution. Otherwise, I will have to contact support ... again. Best regardsRamon bohne(Siemens Energy)

Version: Creo 8.0.6 I import EMN files using the GET_Data->Import function.  I also have the config.pro flag to use the 'alternate ECAD name' so parts are created with the actual part number instead of an ecad geometry name.   When importing, Creo will check the current workspace for an existing part of the same name.  If found, Creo will use the existing workspace part geometry.  This is useful for certain COTS parts like commercial connectors since the vendor models are often far more detailed than the EMN/EMP's prismatic geometry. Pre-populating the vendor's CAD to the workspace results in Creo placing the vendor's CAD during the EMN import.  However, this only works when the vendor's CAD is a .prt.  If the vendor CAD is a .asm, then Creo does not find the "part" during the ECAD import.   A workaround is to convert the vendor's .asm to a .prt file using a variety of techniques, but often there are losses in cosmetic

I am using Creo Parametric Release 11.0 and Datecode11.0.4.0the spinal bend features not proper workHere are the errors that I facedmodel deformed

Hi Everyone, I have tried to implement a slider combined with markers to display values from my plot. However, by doing this I get an error for plotting my functions themselves, and I believe it might be because of the units.I have attached a picture and the file itself below.I am using mathcadprime 10.0.1. I hope you can help! Best regards,Adam

Hello, I am using Creo 9 on a Windows 10 laptop. The issue is that I am trying to add a surface finish symbol in the drawing, but am getting the following error message: "The selected surface is already consumed by surface finish sf1 as a restricted reference. Select another surface." As far as I know, I never placed a surface finish symbol in the model at any point. I only added them on the drawing side. I deleted sf1 from the annotations tree, but the error message still pops up. Looking through message boards, I found an instance where someone used Semantic Query to select surfaces with finish symbols and then clearing them. However, when I use the Semantic Query tool, use RMB, and select clear, the symbol does not go away and is still showing when I reselect the surface. Any idea how to remove this symbol so that I can place a symbol in the drawing.

I am working on a project where I want the size of the balloons to be reduced to less than the text size or close to the text size. I tried the min_balloon_radius and max_balloon_radius options, but they only allow increasing the balloon size because the minimum value for the balloon radius can only go down to 0, which is the same as the text size. However, I want to reduce the size to less than 0.Is there any option available to reduce the size of the BOM balloon that 0?

I am using Creo Flow (not Creo Simulate Live) , as part of Creo 11.0.4.When I use the 'Generate Mesh' option, the geometry will mesh correctly the first time.However, after this, even with a very simple geometry (simple cylinder), if I make any changes to the mesh parameters, the part does not get re-meshed, it stays with the previous mesh.The only way to update the mesh is to remove the fluid domain entirely, add a new fluid domain, and then apply a mesh.There must be a way to update the mesh without having to remove the fluid domain each time?

Hello all,   I have a mapkey (ex) that opens the windows explorer in the working directory. I have recently switched to directory opus as an alternative explorer. I would like to make a macro that launches directory opus in the working directory. Do you know how I could achieve that ? How would you do ? Thanks.