CAD

Hello,Yesterday I upgraded from Creo 9.0.8.0 to Creo 12.4.3.0 and noticed an annoyance with the “Open File” and “Assemble Component” commands.The problem is that Creo 12, unlike Creo 9, keeps the last selected setting in the filter “Type”. In Creo 9, however, the default value would be a generic setting (e.g. *.prt, *.asm, .....).My question is: is there a way to restore this behavior so that it works like in Creo 9?I tried searching for a setting in the configuration but couldn't find anything.The only workaround I can think of is to create a set of macros to open and assemble the ones that preset the generic filter (*.prt, *.asm, etc.).Does anyone know of a solution or have noticed the same problem?Thank you

I am trying to run a program out of smart assembly and it gets about 260 lines into it and just freezes. It looks like the xtop.exe has stopped working. Even leaving the file alone to run for a bit it never comes back and i have to “Kill” the program and open back everything up to model again. It doesn’t get me an error code to follow up with. This program has been working just fine up until the last 2-3 weeks. I have run other drawing type programs out of the same model assembly and they work just fine. I am Running Creo 10.0 with Smart Assembly 10. Could this be an update that would be messing with this? Also i have tried to create this in both Windchill and from my “C” drive and i get the same issue. I have had other people try to create and they have the same issue as well. 

I want Mathcad Prime 11.0.1.0 to solve a simple exponential integral and it returns a limit towards infinity no matter what kind of assumptions I give it. A negative exponential should always go to 0 for x towards infinity when tau is real and positive.If instead I substitue manually a new variable x  the integral is solved correctly How can I convince Mathcad to do the same ?

Hi,I am looking for solution to setup custom Fasteners that i already have in windchill into IFX inside CREO, could anyone help me please?I have added an example below to elucidate the problem.1. Model tree of the custom Fasteners i already have in windchill database looks something like this. I want to be able to create a dat file that is accessible in Creo IFX which performs the normal functions, (like size selection based on Dia of Hole and length selection based on grip length, etc )  I am aware that i need to setup Catalog file and dat file for these custom fasteners. but not sure on how to be able to access the instances inside the family table of my custom fastener inside the dat file. The family table looks like this :  How do i map these inside the Dat file ? i.e.Please do let me know if additional information is needed.Thanks ! 

Creo 13 just dropped and is available for download. I have been talking about it for months. Now you can install it.New Creo AI Assistant New 3D PDF export Tabbed interface Major performance boosts and retrieval times Smarter pattern recognition and imported geometry handling Enhanced MBD and GD&T Advisor workflows Expanded composite design capabilities New simulation and manufacturing enhancements Improved ISDX and Freestyle surfacing tools Many usability, workflow, and productivity improvementsI will be hosting a webinar soon on the release, so stay tuned.

Can we able to develop a web-based drawing automation application using Creo J-Link & Java Toolkit, where end users can upload the 3D data to generate drawings in web based application without opening or interacting with Creo? The drawing generation process should run in the background,  and users should be able to upload models and receive the generated drawings through the web application interface.

hole_file_resolution use internal How do I updated old files so that any hole callout they are using is saved internally, without going back through every part and updating every hole callout? Up till now, cad files have not been saving .hol files internally.The .hol files have since been updated to include default_callout_format_data. (which allowed me to combine multiple files into one)So using the same file names on .hol callouts wont work, because I was able to reduce the total number required.The main issue, now when I go to put in a hole, there are multiple ‘Thread Type’ selections and half of them will be unused going forward.But if I remove them, old files will contain incomplete hole callouts due to the ‘hole_file_resolution use internal’ not being set when the part was created.Hiding the old .hol files so they can still be read but are not displayed would be acceptable as well, but I’m not seeing any options for that.Any suggestions on how to use the new .hol files without wa

Hi everyone,I am running a kinematic/position study in Creo Mechanism and trying to graph specific measures. However, several models in the assembly contain Mass Property analysis features.This is causing severe performance lags. Mechanism is regenerating every single one of these models at every frame of the analysis to recalculate mass and surface area, even though these values are static and won't change during the run.In the Analysis feature settings, the available Regenerate options are: Always Read Only Only Design Study Ideally, I want "Always, except during a Mechanism analysis."Has anyone else run into this performance bottleneck? What is the best workaround to temporarily bypass or freeze these mass property calculations while running and graphing a Mechanism study?Thanks in advance!

Hi, I’m looking to upgrade from Creo 11 to Creo 12. I noticed that when I launch Creo 12 my creo_parametric_customization.ui is not taken in account anymore.The help for Creo 12 says this :The load order is automatically defined as follows:1. Administrator Customization (if it exists at the loading point (What’s the loading point ?))2. User Customization (<Users>\AppData\Roaming\PTC\ProENGINEER\Wildfire\.wf\. Settings)3. Customization of the execution directory (if the value load_ui_customization_run_dir is set to yes) I have a file  creo_parametric_admin_customization.ui from my installation at this location : I have my personal file here : And I don’t have the parameter load_ui_customization_run_dir in my config.pro.When I load Creo, it loads with the default interface, why ?We are two users. I would to have a base customization for us two and let my colleague and me have it’s own customization as well. How can I achieve this ?

Hi there , I’m using mathcade prime 11I need to get the max values using max function regardless if there are positive or negative , how ever when I use [ I x I] I get different numbers , how can I get the max ? Thanks 

I am a student  and ordered Mathcad Prime 12 Student Edition. I verified that my credit union account was charged. I followed all of the linked steps in the email I received and got an error message: Access denied - Insufficient Privileges Our records indicate that your company does not have a current PTC Global Support agreement I have phoned and emailed Cleverbridge and have not had any luck in getting them to fix this issue. They incorrectly believe I have a billing problem which I do not! I am unable to speak to anyone at PTC about this because of the logic of your automated phone answering service.

Hi there. I built a pretty typical 4-axis desktop CNC machine with an ‘A’ axis which rotates in the positive X direction and controlled by Mach3 on a USB controller. Overall it works well for any 3 axis milling/roughing/surfacing operations. See below configuration.Unfortunately when I go to set up an indexed 4-axis program, the included post processors in Creo skip the NC path’s rotate command:AAXIS,  ATANGL,  -90.000000and do not include it in the exported .tap/ G-code. I assume this is normal as most of the included post processors are only for 3-axis machines.However, I have attempted to “roll my own” using the included option file developer, turn on a 4th axis option, and using the UNCX01.P11 post processor as a base model, but no luck so far.The material removal simulation in Creo shows the appropriate rotation happening. I can also manually type in the “A -90.0” command into the exported G-code in the proper spot, which works great on the machine and allows me to accomplish my g

Hello, I was charged for the automatic renewal of my subscription, which I don't want. Is it possible to request a refund? My order number is 538773813. I have already canceled my subscription, and I regret that I cannot provide the activation key for my license because it was not included in my payment confirmation email.

I’m investigating a Creo OTK Java casting issue in Creo Parametric 12.4.3.0 and would appreciate any confirmation or guidance from others who have seen this. Based on the documentation and shipped Java examples, I expected direct casts such as WSession wSession = (WSession) session, WSolid wSolid = (WSolid) model, and WFeature wFeat = (WFeature) feat to work. However, in controlled tests, the objects returned from ordinary acquisition paths come back as runtime classes like com.ptc.wfc.Implementation.pfcSession$Session, com.ptc.wfc.Implementation.pfcPart$Part, and com.ptc.wfc.Implementation.pfcDatumPlaneFeat$DatumPlaneFeat, and direct Java casts to WSession, WSolid, and WFeature fail with ClassCastException. This happens under both pfcSession.GetCurrentSessionWithCompatibility(C4Compatible) and pfcSession.GetCurrentSession(), and I reproduced it under both Amazon Corretto 21 and Oracle Java 21, so it does not appear to be a JVM vendor issue. What makes this more confusing is that ordin

I am using Creo Schematics Release 10.0 and Datecode10.0.0.0 CREO schematic stucks and User is not able to select any thing ( Block, wire etc ) from sheets and can not close application at same time. It is required to crash CREO schematics from task manager and relaunch again to resolve the issue.

I would like to add .ttd configuration files to a network share and add them to the task list in Creo Distributed Batch for the design office users. What variable do I need to add to config.pro to do this?

Hello all,Long time Creo user, i started with a Logitech MX mouse, after a few years had a wrist pain. I switched to MX vertical for several years, no more wrist pain but now it’s the elbow. I read that a trackball could be ergonomically better than a mouse so I’m looking for a model. Anyone here using a trackball ? Do you have a model recommendation ? Models to avoid ? I’m using Creo for CAD and Esprit for CAM.Thanks.

Does anyone have an easy solution for toggling model check on and off from the UI or using a mapkey on Creo 10? Currently I have been achieving the result by temporarily renaming the modcheck folder in my installation. I am working through a 12 page drawing that takes 10-15 minutes to complete a model check which is triggered every time the drawing is saved or checked in to Windchill. Besides being a productivity killer as Creo is held hostage during the check, it is also a disincentive for the user to save frequently.This sluggishness has occurred on both a i9 13th gen powered  with 64gb of ram and a new Dell Pro Max 16 with current gen i9 ultra and 64 gb of ram.

I have a top assembly that has multiple parts that have threads in them. In the part level, they each have a no-threads simplified rep that deactivates a feature (helical sweep) to remove the threads. Note that nothing else is referencing the sweep in features/assembly. In the top level, I have a simplified rep that sets every other part as master while the parts that have threads in them as “User defined” using the no threads rep of the said parts. This works fine as is in changing simplified rep but when you try to create an exploded view, the parts that are user-defined just breaks and not follow the explotion state both in CAD and especially in drawing. You can manually move it in CAD to make it look good but in drawings, they just move around every time.It looks like there’s a similar case in here just in case people have come accross this one for some insight -  

When trying to obtain the trial version of Mathcad prime the page says that my UK phone number is invalid and will not allow me to proceed. The country is set to UK.

Hey I really struggle to understand how can we custom AFX library. I’ve manange to add few simple profile (from NORCAN library) by duplicating existing profile in afk and changing the section. It “worked” in the framekwork assembly module.Nevertheless, in the draw name, size, type and length are completly out of sense regarding the added profile. Moreover, even though I can create simple join and it works well, some other are broken (cf screenshot).I don’t know by the way how we can create profile from scratch.DrawJoin 

When in the Spec Driven Piping Application in Creo, you can add a valve to your piping assembly by going to the Fitting Section of the application window, selecting Insert Fitting, and selecting the pipeline you want to attach your fitting to. You are then given the option to select what type of fitting (in this case a valve) you want to add to your pipeline and what name you want to that valve before hitting OK and adding it to you model, as shown below:However, if you later realize you want to change the name of this valve (or if you never added a name to the valve when you originally placed it), it appears that there is no option to modify the valve number after placement. For example, if you went to edit the definition of the valve, you are only able to edit the placement of the valve along the pipeline:You can try pulling up the Piping Information of the valve (by going to the Info section of the Piping Application, selecting Piping Info, selecting Fitting Report, and selecting th

I’m using PTC Mathcad 10.0.0.0 (as of May 2026).  Is this the latest version?   How can I determine if there’s an update?  Where do I check?  In the software?  Somewhere on this website?   Thanks

I am working with the flat harness tool to create a flat stick assembly of my cable harness. I have worked with the tool previously, so I know the basics behind how to lay out different segments of my cable system.When you select a new segment to flatten, it prompts you for the bend radius and the bend angle. I am running into an issue where the allowable range of the bend angle is extremely small, sometimes even at a fraction of a degree. Previously, I have seen the range go from -180 to 180 degrees, so I am unsure why I am getting such a small bend angle range. Has anyone ran into this issue before? Thank you.

When I try to download my licence to install the 30 days pro version of Mathcad a Server error shows up