IoT & Connectivity

Hello, Since about 2017 we have about 1200 devices running with :C_SDK version 1.3.2ThingWorx plataform: 8.2.1On the device side:STM32F429 with FREERTOS and communication via cellular network (3G and 4G) We're currently looking to upgrade to version 9.X for the platform. Consequently, we will also have to migrate the C SDK to version 3.1.1 (the latest).For memory constraints and reduced computing power of our microcontroller we will not use the different features of the sdk.USE_OPENSSL  OFFENABLE_WOLF_SSL OFF (coming soon)ENABLE_TUNNELING OFFENABLE_FILE_XFER OFFENABLE_OFFLINE_MSG_STORE_RAM OFFENABLE_OFFLINE_MSG_STORE_FILE OFF We use Lists instead Maps in  (twDict.c)#define TW_DICTIONARY_MODE TW_DICTIONARY_LIST Our thing connects correctly to the server, binding is performed correctly, properties are sent correctly to the server using : twApi_AddPropertyToList(proplist, “property1”...twApi_AddPropertyToList(proplist, “property2”...twApi_PushProper

Hi, i was going to use info tables to store data like the max and min water level per hour , every hour new row is add to the info table with the max and min value of the level , all of this is fine but i know that info tables use ram in case of persist and log, and i want to do both, so i am thinking of selecting "infotable type" option to set it to "Is data table" because i think my thing worx version does not has the datatable creating option, so does this option "Is Data Table" will make this infotable property act as datatable and store the values in the database and not the ram ? also should i select persist and log normally or there is something here ? 

I have the following file upload widget and i want to edit the background of the uploaded file part. I have tried using the custom css  and setting list-item in the customClass property .list-item::part(file-item) { background:#383838; }  following the ptc documentation I tried also this @supports (ptcs-style-unit: "PTCS-FILEUPLOAD") { [part=file-item] { background-color: #383838; } } but all my test failed to edit the style of that part

Hello, I am trying to Auto launch google chrome from thingworx RA client. I have set command in RemoteAccessSubsystem using CreateAutoLaunchConfig service. But when the RAC launches it fails to launch the browser. The launch status comes as unknown {?} Any one has attempted it or knows the steps to achieve this?

1. Current SituationCIMON OPC UA Server Information:IP: [CIMON OPC UA Server IP]Port: [CIMON OPC UA Server Port]Network: Same local network (Ping test and TCP connection successfully confirmed).KEPServerEX Status:The OPC UA Client Driver in KEPServerEX cannot detect the CIMON OPC UA Server during server discovery.Even when the Endpoint URL is manually entered, the connection fails.Other Client Status:UaExpert:Successfully connects to opc.tcp://[CIMON OPC UA Server IP]:[CIMON OPC UA Server Port] (with Security Policy: None, Message Security Mode: None).Node browsing and data reading from the CIMON OPC UA server work perfectly.Node.js (node-opcua library):Successfully connects to the same Endpoint URL and reads data successfully (with Security Policy: None, Message Security Mode: None).2. Troubleshooting AttemptsNetwork Connection Check:From the machine running KEPServerEX ([KEPServerEX Machine IP]):Ping to [CIMON OPC UA Server IP] → Successful response.Test-NetConnection [CIMON OPC UA S

HelloI use the driver ControlLogix Ethernet to Write Data to 3 PLC the read function is good but When I am Trying to write Data is very slowly and Take more than 1minute I have switch between Logical and Symbolic but nothing change

hello all, I'm using thingworx 9.5 and I'm trying to configure it for displaying a tree, It's not clear for me the needed infotable and how I need to configure the ptcsgrid widget for this. any hint, example, tutorial, documentation is apreciated 

I have this function which takes lastVisitTime of type string.   string date value is "2024-11-12 10:00:01"result of code when compiled on js compiler let dateFromString = new Date("date in string"); output ->  2024-11-12T10:00:01.000Z  output type is  object result of code when thingworx service is executed let dateFromString = new Date("date in string"); output -> invalid date output type is  object  could someone help me with this I want to convert my date string to date.Thanks in advance.

I have an industrial thing where the Property is bound to the points in the kepserver. I want to get the address of the point bound to the current property when the point data changes.For example, how do I get the Source value on device1 (my.device.point1)? 

this happens every time when I open OPC Quick Client as a read-only user  

Hi all, I am trying to create a kepware tag that only holds the maximum value for a property for each run cycle of a machine. Here is a more in-depth example of what I want to achieve with getting only the maximum and why the maximum advanced tag doesn't solve this. I have a property named XTime, that runs 3 times through it's cycle. The 3 cycles and values are as follows (between cycles the value goes to 0):{0...1...2...3...4...5...6...0}{0...1...2...3...4...5...6...7...0}{0...1...2...3...4...5...6...7...8...0} Now say I have a tag named XTimeMAX where I only want to get the max value from each run and that is the ONLY value that XTimeMAX is set as.So in this case the history of tag XTimeMAX is:{6...7...8}  This is because these are the respective maximums for each cycle. The Maximum Advanced Tag doesn't seem to do this as it sets the advanced tag value with the current maximum each time it changes, so the Maximum tag would change like this whic

Hi all, I am having an issue with how the Maximum Advanced Tag works and am hoping to get some insight. So I want the maximum value for a run written to a tag. But I want ONLY the maximum written to the tag so that is all I see. The Maximum Advanced tag doesn't seem to actually handle this since it writes all values that are a maximum and ends the cycle with the max, but I just want to see the true max for the cycle. For example, the data for my max tag looks like below for a run cycle, but I only want to see the max of 21, not the rest of the data leading up to the actual max. Any help is appreciated!  

I am trying to import the organization from the Dev system to the Q system, but the old user groups are not being removed from the organization unit. Additionally, I cannot edit them in the Q system because they are in an extension format." I am facing the same issue mentioned in the article: Article - CS327733 - Organizations imported in ThingWorx Platform are not overridden correctly I want to remove the old user groups from the organization unit in the QA system.Is there any way to do this? Thanks & RegardsSuraj

Suggest some structured content for learning ThingWorx platform and Project to practice for beginner.

Hello All,In my case Analytics server version is not visible, please refer attachment.xxx-AnalyticsServer_xxxThing and xxx-AnalyticsServer_PredictionThing Things are available in system, but Thing is not connected.I tried removing Analytics thing on setting page and reassign still no luck. Initially every thing was working, 2 days back it says application key is expired, so I followed the step to run bat file to update encrypted password and powershell file to restart then this disconnected issue appeared. Also, below services are paused and if started manually it is getting paused again:twas-analytics-worker-1twas-analytics-worker-2twas-analytics-worker-3twas-sync-ms Please let me know how to proceed.

I am new to ThingWorx and got a sample question in the ThingWorx platform and don't know how to approach a question. Help me to understand the question and give relevant answer. Sample Question Note: All entities, characteristics, and fields must be spelled exactly as describedand are case-sensitive. The system will not find misspelled items.Import the entities in W:\TWFD-CERT-Lab-Files\WGOT-ImportEntities.xml.Examine the WGET.WashingMachine.TT Thing Template. Add the followingservices and attributes: SetRPM()• Accepts an input parameter named rpm of type NUMBER.• Sets the RPM property of the Washing Machine to the input parameter.• Returns nothing.GetRPM()• Gets the RPM property of the Washing Machine.• Returns the value of RPM as the result. This result is of type NUMBER.Hint: When authoring the services, use the properties under Me/Entities toaccess the RPM property.

i want to replace AB 1761-NET-ENI,  DF1 to Ethernet  with Moxa  Mgate EIP 3170  Is any one proved to connect this moxa gateway to kepserver  

hello im have some trouble on connecting Kepware opc client to IFIX 5.9 opc ua serverevent log (the client or server certification is invalid please use the OPC UA configuration manager to configure the certificate)cant browse the tag on ifix opc servernote  ( kepware is no license yet) but when i use the OPCUAEXPERT soft same config on the endpoint and i can browse the tag from the IFIX database

I have a PLC Thing with a ThingShape. The ThingShape has a property that is bound to a kepware tag from the Thing. This property has a "!" next to it. What does this mean? Everything works fine, just curious.Also, I noticed that in our DEV env, this property shows under the ThingShape without the "!". Why is the property showing differently in the other env?   

Hi,  I am facing a similar issue like this: https://community.ptc.com/t5/ThingWorx-Developers/cannot-access-thingworx-flow/m-p/909791#M64343   Developer tools say::8443/Thingworx/Flow/currentUser:1Failed to load resource: net::ERR_CONNECTION_REFUSED:8443/Thingworx/Flow/customCss:1Failed to load resource: net::ERR_CONNECTION_REFUSED It would be great if you can help mw with this,

Hello Experts,As shown in below image, my intention is to show only start and end date of a Infotable in Schedule chart TimeAxis of each block and nothing in between the blocks.But as of now its taking entire time into consideration.Is it possible to achieve ? .Thanks in advance

Hello, I have a requirement which is asking to add an info:next to a progress gauge: the mashup contains legacy widget:How do you suggest i proceed? How to design it?please note that the icons are svg tags. Thanks. 

Hi all, Experiencing a weird issue with the gris widget that I'm hoping someone can help me with. I have a grid widget where when I click a row I want it to populate a mashup parameter for a popup and navigate to the popup. It works normal and as expected on the first click, but when exiting the popup and clicking another row, it shows the MashupParameters as undefined. I can't figure out why it works the first time, but doesn't any time afterwords. I also tried using the SelectedRowsChanged and allowing a row to be selected and had the same issue. Any ideas on this?

Overview As I was pursuing some research around leveraging our corporate Gen AI, Copilot, I did want to apply this to a request from a customer. The request was simple, can we send a text message when an alert is triggered. I wanted the outcome to be a set of instructions allowing to integrate a third-party service into a PTC ThingWorx without requiring digging into documentation from both sides. The tutorial below is the result of the following prompt executed in Copilot:  “Could help me writing a thingworx rest service call for sending a message through twilio?”Note: The content generated has been formatted to make it more accessible from any public. Step 1:  Set Up Twilio Account Make sure you have a Twilio account and have your Account SID, Auth Token, and a Twilio phone number.  Step 2:  Create a ThingWorx Service In ThingWorx, create a new service in your Thing or ThingTemplate.As an example, below I created a “Thing” called

  query = { "filters": { "type": "EQ", "fieldName": "site", "value": uid } }; logger.warn(uid); var operatorDataTableEntries = Things["EAS.Mun.DataTable.Operators"].QueryDataTableEntries({ maxItems: undefined /* NUMBER */ , query: query /* QUERY */ , values: undefined /* INFOTABLE */ , source: undefined /* STRING */ , tags: undefined /* TAGS */ }); If I run this query and use 2 instead of uid, it will return the expected results. When I change this to uid, it returns no results but throws no errors. I have verified that uid = 2. I have also tried casting uid to Number() and parseInt(). Why is this not working when using a variable? Is this a known bug in my TWX version? This is Thingworx version 9.0.4