Mathcad Installation

i need to move my license from my old computer to a new one, but it wont let me activate the license on the new computer, it says that i have to go to the store. i have some exams coming up very soon, and need to get it sorted out before. When i try to open a support case the site just close and wont let me

Hi everyone!I purchased a 1-year student license for Mathcad Prime Version 11. I would like to deactivate my license from the original machine and then reactivate it on a new computer. So far, I have uninstalled all Mathcad-related applications from my original computer and followed the original installation instructions to download and setup PTC Mathcad Prime 11.0.1.0 on my new computer. However, I am at the step where I need a new Product Key/Code to activate the product. Could someone please guide me through how to obtain a new Product Key, and/or tell me who to contact in order to obtain a new one.Thank you for your help in advance.

I have a licence for Mathcad 8.0 professional, and I´ve changed computers, and I don´t have a CD reader anymore. Can you send me a downloadable version of it so I can continue using it? Regards,

It says that i have reached my maximum number of license avaiable for my product

XMCD,MCD Converter tab is greyed out. i need to open a .XMCD file created in Mathcad 15

I am attempting to install Mathcad 14.0 from CD on a new PC but am unable to complete the license setup due to a "(403) Forbidden" error. I suspect this may be related to the age of the software version. Does anyone know how to solve this?

I am using Mathcad Prime Release 9.0 and Datecode9.0.0.0Hello,Clients are unable to open Mathcad, error -61 Cannot read license file data from license server system.Deemon log shows:No such feature or vendor does not exist: ptc_d13:37:53 (ptc_d) SLOG: FNPLS-INTERNAL-CKPT113:37:53 (ptc_d) SLOG: VM Status: 413:37:53 (ptc_d) SLOG: FNPLS-INTERNAL-CKPT513:37:53 (ptc_d) SLOG: TPM Status: 013:37:53 (ptc_d) SLOG: FNPLS-INTERNAL-CKPT613:37:58 (ptc_d) THSVRSYNC: Not a valid license server system host. Exiting.13:37:58 (ptc_d) daemon shutdown requested - shutting down13:37:58 (ptc_d) SLOG: Summary LOG statistics is enabled.13:37:58 (ptc_d) SLOG: FNPLS-INTERNAL-CKPT113:37:58 (ptc_d) SLOG: VM Status: 413:37:58 (ptc_d) SLOG: FNPLS-INTERNAL-CKPT513:37:58 (ptc_d) SLOG: TPM Status: 013:37:58 (ptc_d) SLOG: FNPLS-INTERNAL-CKPT613:38:04 (ptc_d) THSVRSYNC: Not a valid license server system host. Exiting.I've tried restarting the lmadmin_ptc service and tried replacing the license.dat (the old license.dat e

I activated a 30-day trial on an older computer, but almost immediately, problems with my computer (not related to the download) forced me to re-install Windows 11, which was a major project over the next three weeks in order to get the computer back running smoothly. Needless to say, my trial period ran out. I contacted the chat bot online and it told me to reinstall Mathcad 11 Prime, which I did, but when requesting a 30-day trial license, the program ran my email address and said I had exhausted my number of trial requests. I am wondering if I can please re-try the software for 30 days, since my computer is running well now? I have plans to buy the software sometime in the future but am not able to at present.

I am using Mathcad Release 15.0 and DatecodeM050Hello,We have Mathcad 15 M050 and one of our users would like to save their files to their network share but when opening files from their share and trying to edit them they get a message that it is "read only" and when trying to create a new file and save it they get a message "that the file is in use and to save it using a different name". We came across this post: https://community.ptc.com/t5/Mathcad/MathCAD-File-can-only-be-opened-in-READ-ONLY-from-server/td-p/646022 and they mentioned that it is a known issue for M050. I was wondering if there is any recommendations or suggestions we can give the user.Thank you

HelloI am a student at Aarhus university at the department of electrical and computer engineering, studying healthcare technology. My computer restarted last week, and i tried to install mathcad again, but the license is failing. Can you help me and open the license so i can use mathcad prime again?Thank you

Just download

I need some Mathcad 15 files converted to prime files so I can open and use them. These files were obtained from the FDOT (Florida Department of Transportation) website. I currently have a trial version of Prime and unable to convert them on my own. Can someone convert these files for me, please?

I have a new computer and I’m unable to install Mathcad 14, which I originally purchased in 2008.License problem

after installation while working on software unable to use mum keys

Dear Mathcad Team,If we purchase a Mathcad "Locked License" for one PC do we have got a downgrade right to Mathcad 15 with Windows 10?The reason is that we do have a lot of Mathcad files on Mathcad 15 which cannot be converted to the current version of Mathcad as our customers in the entire world are still on Mathcad 15.Thank you.Best regards,Thomas Lemke

Bonjour,J'aurais besoin de télécharger le flexnet pour gérer la licence Mathcad.Cordialement

无法发起case安装不了

Dear PTC Support,I am a student at the Linzer Technikum (HTL Linz, Austria), using a full educational license provided by the school.I am unable to activate Mathcad Prime when I use my personal laptop outside the school environment (on a different home network/internet connection).The license activation fails with the error: "(-9) Invalid host." (License status "Ungültig" / Invalid).Steps taken and results:Using the License File: The license file (...sw_license_email_738123.dat) fails because it appears to be tied to a specific network/host ID present only at the school.Using the License Key: I have attempted activation using my assigned license key, but it resulted in the same error. I can provide the key privately. This also results in the same "Invalid host" error and the key then becomes invalid (or tied to the incorrect Host ID).Key Issue:This is happening on the exact same laptop. The issue is solely dependent on the change in the network connection. My classmates, who followed t

Dear PTC Community, I have Mathcad-11 from the 1990's, & I need to reinstall it after a HDD failure. However, PTC (Mathsoft) doesn't run their license server anymore & therefore, the product cannot be activated. Can someone please assist ?

Error message, reaching max no of licenses on my laptop even tho I just signed up.

Licencia para 30 dias de prueba

I am using Mathcad Prime Release 10.0 and Datecode10.0.0.0"The license request failed. Requesting MathcadPrime" in the license field

I need a new license

I have bought Mathcad premium version but the premium features don't work.

Good Afternoon,I've filled out the form and submitted a request for the free trial version of Mathcad several times and each time I get the message "if you don't receive an email in two hours look in the junk folder. I still haven't received the email. ThanksRick