System Administration

@echo off"C:\Program Files\PTC\Creo 9.0.3.0\InstallManager\pim_re.exe" -xmlPath "C:\Program Files\PTC/Creo 9.0.3.0/Parametric/bin/pim/xml"Start"" reconfigure.exeI want to know, How to reconfigure with .bat file just adding the license path the .bat file  

Hi Partners, I want to run Creo Parametric in Chenese simplified.  (Creo Parametric 4.0 M020),   I have the license available and added it when I installed it. I have added "ENV=PRO_LANG=chs" to the end of the .psf file and set the LANG and PRO_LANG environment variables. Modified the following options dialog_translation yes help_translation yes msg_translation yes menu_translation both enable_popup_help yes button_name_in_help yes  It can't be helped.☹️     It works in the simulate module , even though the prompt window still pops up.😫   Any idea? Thanks.

I am using Creo Parametric Release 7.0 and Datecode7.0.9.0I created a harness assembly which has around 40-50 bare individual wires and were not packed with bundles. After flattening and detailing, the flat length differs from the actual harness wire length (which is common) but the difference value comes around 1-2 inches. How to minimize this length variation?

I am using Creo Parametric Release 4.0 and DatecodeM150Creo 4.0 circular references in assembly has components in a "Null" status and cannot remove them to correct the circular referencesHere are the errors that I facedFeature number 235 (COMPONENT, id = 1536836) is not in the model tree and its classified as a Null componentFeature number 235 (COMPONENT, id = 1536836)in model 936009 refers to:Feature number 339 (COMPONENT, id = 1535409)in model 936009 must follow after:Feature number 235 (COMPONENT, id = 1536836)in model 936009 - circle closed.

Similar issue here, if my internet drops and creo loses its license, it seems to hang for 3 or 4 seconds every minute or so thereafter, even if it finds the license again. Restarting creo "fixes" the issue, it's as if the license checking timer changes frequency once it's lost the license once in a session. Edit to add; we're on floating licences on an AWS server, but not connected via a VPN.    RE: post

I am using Creo Parametric Release 7.0 and Datecode7.0.2.0Our company use Lemoine RTM to machining blocks, currently we are using creo 7.0 to design and export stp files to shop floor.it works fine when we load igs file in Lemoine RTM , but now we switch from igs file to stp file.stp file contains solid block model with 3D surface on top. usually we created a layer named 999 to keep 3D surfacethe solid block needs to be colored in grey(the only option we can do is select part and put grey color to ensure Lemoine shows grey), for stp file layer999 is disappeared in Lemoine RTM.I tried to remove all color in creo proe and export as stp file, it works but not what we want. hope we can solve this issue with your help, appreciate all.let me know if you need more detail about this issue,

I am a former high school educator (just resigned 2/3/23) and I am making the transition to an engineering firm. I had downloaded the trial version of Creo to brush up on my CAD skills but my trial is about to run out in 5 days. I got notice from my new employer that I will be working remotely for another couple of weeks. Is there a way to extend the trial version of Creo so that I can fill my time until they get my work issued laptop with Creo installed? Any help is a much appreciated!  

When trying to start WildFire 4.0 I get the following error.How can I run WF4 against Creo license server?  

Hello Team The license server is down and how can i restart.  approx 7 person effected in my organization.Please help   

Is there a way to install creo 9 to 22 network pcs for students? I have the latest from https://www.ptc.com/en/products/education/free-software/k12-educator/thank-you  but it seems I would need to manually install this on all the pcs  

We are experiencing a new issue where the Print Screen button used to trigger Techsmith SnagIt does not work  when Creo is the active application. It used to work flawlessly, but recently stopped working. Its not a change in Creo because we have not updated Creo in 6 months Its not a change in SnagIt because we have not updated SnagIt in months (IT controlled) My best guess is a change introduced by Windows Updates, Optional Windows Updates or Manufacturer Updates in Windows 10.    We use two primary suppliers for laptops and the problem appears to be isolated to Lenovo P series laptops running Windows 10. Lenovo has its own driver update tool keeping the laptop hardware and graphics drivers up-to-date which could add to the confusion.    Our current work-around is to click on another application to trigger SnagIt, but this drops any active UI in Creo. Simple screen shots are easy, but training screen shots are now a bit harder since the active UI elements ar

I have a node locked license of creo 3.0. My computer died and I am having trouble downloading and licensing the software on my new computer. Creo support is refusing to help because I don't have an active maintenance subscription. I was finally able to download the software when I found a link to the educational install - I'm hoping its the same. I downloaded my license file from ptc.com but it still has the mac address of my old computer. The installation software wouldn't let me license it. I tried putting the license file into the ptc folder mauall but that didn't work. I tried to manually change the mac address to match my new computer but I get the same error. What am I supposed to do?

Hello PTC Community, We just installed Creo 8 on a new user's machine. The shortcut "Start In" directory was set up to the correct location (I think). The config.pro, config.win and creo_parametric_customization.ui files are in the "Start In" directory. Mapkey icons show up fine on my machine, but they do not show up on the new user's machine at all. Besides, checking the path of the Start In directory, is there anything else which would cause this?  This is all deja-vu because I have had this issue before, but can't recall how it was solved. Thanks in advance, Jonathan  

Hi,I am seeking to do something similar to this but going from .step to .prt. I have many .step models to start with, and I am trying to produce the Creo.prts using a standard template & settings defined in config.pro and template .dip_step. I have ran through the process once to generate a trail.txt file (attached). I can create a list of .step models to be run on in a .txt file if you can help me with the steps in between.Thanks, Mason

I am using Creo Parametric Release 4.0 and DatecodeM040 During a selection, I get a fatal error:"Fatal error encountered. A file was written to [...] traceback.log" I copied the contents of the log in the "error messages" field   Translated by Andra Chirila using Google Translate on February 8, 2023----------------------------------------------------------------------------------------------- Lors d'une sélection, j'obtiens une erreur fatale :"Erreur fatale rencontrée. Un fichier a été écrit sur [...] traceback.log"J'ai copié le contenu du log dans le champ "messages d'erreur"Here are the errors that I faced-------------------------------------------------The trace creation timestamp is: ven. févr. 03 09:35:53 23The executable build timestamp is: mar. janv. 09 08:35:56 18The datecode is: 2017380The pro machine type is: x86e_win64The process ID is: 21536The traceback type is : CRASHThe logger exit status is: 00003The release is: 4.0The external datecode is: M040The product title is

Hi Guys,I have 2 Creo 6.0 floating licenses. My support subscription is expired and need to setup a new Windows 2012 license server.How can I download the Creo 6.0 Floating Licensing Server and the setup guide??Please help...Thanks,Nava     

Hi,how to add parameters in model automatically? We have alot of old parts on the server. Our machines are always updating so all the old parts are edited/used each year. This year because of technology we need to add new parameter to each part. Is there any way how to add it on checkout or with the help of modelcheck or other way how to add parameters without manual work?   

FlexLM Experts,We're having an intermittent issue with the PTC FlexLM services on one of our license triads (3 servers configuration). We do NOT use FlexNET which is a different setup.The debug log files on 2 of the 3 servers have 1000's of warning messages as shown below."<timestamp> (lmgrd) Warning: Maximum connections to the server has reached. Please disconnect some clients from the server"This is resulting in either the lmgrd.exe or the ptc_d.exe process crashing/stopping, and the license service stops. Without at least 2 of the 3 legs of the license triad running, no licenses are served. Is anyone aware of how the "connections" listed in the warning message can be monitored and/or cleared? Investigating the warning message online points to a failure with too many open file descriptors. (https://community.flexera.com/t5/FlexNet-Publisher-Knowledge-Base/LM-SERVER-HIGHEST-FD-What-is-this-and-Why-is-it-needed/ta-p/144294)  Some background:All three servers a

I am using Creo Parametric Release 4.0 and DatecodeM030Not able to register server in creo parametric tool using CAE 3.4 showing error server is not supportedHere are the errors that I facedserver is not supportedHere are the errors that I facedNot able to register the Server, in Creo tool. Problem with only specific server only. Tried with Other servers , its working fine.

I am using Creo Parametric Release 8.0 and Datecode8.0.3.0I've created a symbol with parameters recalled inside and correctly saved and stored. But when I import the symbol in a 2D dwgs, parameters can't update but they remains with the construction &ptc_wm_version, &ptc_wm_revision etc.If I use the same parameters outside the symbol (e.g. dwg frame or normal notes) they actually work and assume the value assigned to the parameters.Here are the errors that I facedN/A

I am using Creo Parametric Release N/A and DatecodeN/AI would appreciate if you could please clarify the following for me about DHandles (pro_model_item in particular). Does the pointer to a DHandle  remain in memory, while the model it refers to remains in memory? For example when I use the ProSolidBodiesCollect function i.e, ProSolidBody* bodies{ nullptr };ProSolidBodiesCollect(proMdl) &bodies)t* o_body_num; ProArraySizeGet(bodies, o_body_num); will the memory addresses for the bodies I get as output remain valid during a session? What I see is that I can actually copy the addresses and use them elsewhere in my code. Is this accidental? When I call the same function again I get different addresses for the bodies though, so if the addresses remain valid do I keep opening new DHandles by calling the function multiple times? Should I be closing them and if so, which function should I use to do so? Thanks a lot

I have this same issue. My computer died, I followed the links https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp & https://www.ptc.com/en/success-paths/upgrade-your-creo-parametric/setup/download-and-install-creo and went through the installation on my new computer. However, during installation it gave me an error when I put in my SON. I went through the installation without licensing and put the license file in the PTC folder like this: c:\ptc\license.dat. After launching creo I get a license error. I think because I have a node locked license. But service won't help at all because I dont a have maintenance subscription. I paid for a permanent license so I feel like this is some sort of illegal loophole they have going. I'm assuming I need them to release the license from my dead computer so I can activate it on my new computer. Any ideas? I downloaded my license again from my PTC login but still no luck.

Hola,since PTC offer Home user Creo license program for personal use I am curious why doesn't support Windows Home editions as well? There is official support for Windows Pro or Entrerprise only but many users have installed Win Home on personal computers. Anyone tested Win 10 Home with Creo?My experience with Creo 6.0 on Windows 10 Home is one big fail so users with Home Win edition are probably disqualified...

I am using Creo Parametric Release 6.0 and Datecode6.0.4.0We have a business configuration and Winchill as PLM (PDM). In our configuration we point to our libraries (our libraries are on windchill). We have, for example, libraries for our drawing template. But when I create a new drawing care don't reach the libraries we ask in the configuration, we reach the standard PTC libraries.This issue starts one day with no explication, I'm the only user who has this issue and we tried some re-install and install on an other computer but nothing change.

Creo View is displaying a narrow font when viewing a drawing that was exported as CGM format.The native dwg from Creo Parametric and Catia displays the font correctly before exporting as CGM. Is there a setting in Creo View that converts or shows the correct/native font when viewing the drawing?