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I accidentally created a new version of a part's model and drawings. I want to delete the files for this new part, but the operation keeps failing. What is the cause, and how can I resolve this?
Hello,I need to transfer a Creo assembly file from Windchill Production to Windchill Test system.I have tried following methods:Method 1 : = Import Export From Site UtilitiesMethod 2: = Package Creation In the product containerMethod3 : = Workspace Import in Creo--------------------------------------------------Results:Method 1 : = Import Export From Site UtilitiesThis failing with the error “Nested exception is: wt.util.WTException: This is not expected. Multiple Objects exists with same master, number, version and view info!!!”Method 2: = Package Creation In the product containerThe package is not getting zipped. Referred article for the sameMethod 3: = Creo Workspace ImportThis creates ghost files and new file since there is family table in the assembly.--------------------------------------------------Please suggest easiest method for the export of CAD data from Production to test system.
When a document is checked out via Office / Desktop integration, is being edited and then checked back into Windchill+, the browser page needs to be update in order to see that the version increment of the document has changed and that the check in process has been successful.Goal: when checking in the document from Office / Desktop integration, browser will update automatically to the new version of the document.
I noted this before I left for vacation after I installed this patch for both my DEV and TEST environments. Things appeared ok for the most part except when viewing a Part Structure tab. Using WC 13.0.2.4 on RHEL 9. Behavior is you get a blank tab that never responds, just the spinning loading wheel. Other tabs and pages appear fine. No error messages appear in MS log. Not a browser cache issue as I cleared my cache 100%. Patch does recompile jars and js files so anything could happen. I need to verify it but I believe the cause is related to file permissions. I see the error in Apache logs. Just need to validate it before closing thread.
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.0.2 系统登录时,如果用户输入密码错误,浏览器会重新立马弹出登录框,能否有办法自定义提示信息,用于提示密码错误情况 Here are the errors that I faced 系统登录时,如果用户输入密码错误,浏览器会重新立马弹出登录框,能否有办法自定义提示信息,用于提示密码错误情况
Getting failures applying this patch to my test environment on RHEL 9. Fails with following message:DEBUG 14-04-2026 13:21:37 - [java] java.lang.RuntimeException: Unable to write to byte cacheDEBUG 14-04-2026 13:21:37 - [java] at com.google.gwt.dev.util.DiskCache.writeByteArray(DiskCache.java:191)DEBUG 14-04-2026 13:21:37 - [java] at com.google.gwt.dev.javac.CompiledClass.<init>(CompiledClass.java:118)DEBUG 14-04-2026 13:21:37 - [java] at com.google.gwt.dev.javac.JdtCompiler$CompilerImpl.createCompiledClass(JdtCompiler.java:344)DEBUG 14-04-2026 13:21:37 - [java] at com.google.gwt.dev.javac.JdtCompiler$CompilerImpl.process(JdtCompiler.java:306)DEBUG 14-04-2026 13:21:37 - [java] at org.eclipse.jdt.internal.compiler.Compiler.processCompiledUnits(Compiler.java:575)DEBUG 14-04-2026 13:21:37 - [java] at org.eclipse.jdt.internal.compiler.Compiler.compile(Compiler.java:475)DEBUG 14-04-2026 13:21:37 - [java] at org.eclipse.jdt.internal.compiler.Compiler
I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.0.2 when i try to remove the object from user workspace getting the error as You cannot delete an object that is associated with a change request
I am using Windchill PDMLink Release 13.1 and Datecode with CPS 13.1.3.1 Test case please ignore>> community
I am using Windchill PDMLink Release 13.1 and Datecode with CPS 13.1.2.6 test This is first post from - Support Assistant - Kindly ingnore.
HiWe have more than 20,000 library parts, out of that 15,000 part successfully moved into windchill library folder .The remaining 5000 parts when I am moving to windchill from local drive, it is showing "CAD Part is not unique".Because of this issue , we were not able to upload the assembly .Windchill implementation team working on this issue last one month but still not able to find the root cause.Note:Those 5000 parts are not present anywhere inside windchill.
Let's say we have 3 different organizations: Apple, Banana and Cucumber.Each organization uses a different EPMDocument type. Apple uses the default "CAD Document" EPMDocument type.Banana has its own type called "Banana CAD Document". This is a subtype of CAD Document.Cucumber has its own type called "Cucumber CAD Document". This is a subtype of CAD Document. When uploading (& checking in) CAD objects from Creo Parametric to Windchill, the correct EPM Document type shall be used when creating the Windchill object. How can I do that?I know that you can do that with the UPLOAD_SOFT_TYPE attribute in Creo. So one easy fix would be to set up templates with this attribute. However, sometimes the engineers don't use these templates (because they forget about it). So are there other ways to ensure that the correct EPM Document type is used?
I want to upload a file in WindChill. They give to us an REST API with the services to do this. They split an upload of file in 3 stages. Stage 1 - We call a service where we give the number of files to upload. In this case only one. Stage 2 - A multipart/formdata where we give the file to upload. Stage 3 - The last stage where we give the file name, the file size etc... I think my problem is on stage 2. All the stages run successfully but when i try to open the uploaded file, in this case a pdf, the file is blank, but with the same number of pages of the original one. I compare the content of the uploaded file with the original one and the content inside is the same with a big difference. The original is with an ANSI encoding while the uploaded one is with the UTF-8 encoding. So, I think my problem is on the stage 2. I'm with some doubts on this stage. In C# I get the bytes[] of file, but in the end I need to pass this bytes to a string to send in a multipart form. Wh
Hi All, some time ago I made a customization which automatically writes the values we want to the OOTB line number attribute in wtparts at check-in, using a listener.But as it turns out, reality is always more complex than the plan you have and your users say they want...As of now, I found no way to ‘unset’ (aka delete) an existing line number. That sounds strange, but maybe I am just not proficient enough to read and interpret the javadoc ...🙈The use case could be coined like this: ‘set the line number attribute of part usage id-xy (which, by the way, now has the value ‘123’) to an ‘empty’ value.‘So, right now the tool is writing the line number like this to the attribute:long NewlineNumber = 123;LineNumber TheNewlineNumber = new LineNumber();TheNewlineNumber.setValue(NewlineNumber);usagelink.setLineNumber(TheNewlineNumber);PersistenceServerHelper.update(usagelink);We have left the attribute with the OOTB constraints, so it should be possible to have an empty value:This works via the
Version: Windchill 13.0 Use Case: I am trying to bulk load part instance and part configuration objects into Windchill and to establish the links between them and the parts they are related to.Description: I was hoping to be able to do this with the REST API but it doesn't look like there are end points available to allow this to be done. Can anybody recommend an alternative approach to achieving the same goal?
测试
We have a phantom item at the first level of the BOM that we do not want to publish as-is.The structure is:Parent → Phantom → Child partsIn Oracle, the expectation is:Parent → Child parts (phantom should be flattened)We are enabling one-level publishing only. Is it possible to generate the XML in such a way that the phantom is replaced with its child BOM (i.e., flatten the phantom during publishing)?I’m considering two approaches:Manually manipulating the XML, though this may be complex and error-prone due to multiple scenarios. Sending the BOM for phantom instead of phantom before generating the XML.Is there a better or recommended approach to achieve this?
While exporting the Structure BOM by selecting the “Multi Level BOM” option under the Reports tab, the BOM is currently exported with the report name followed by the Username and the current date. We would like to know if there is any possibility to export the file using the Number + Part Name instead.
HiI am trying to configure a 10.2 identical node type cluster with two nodes obviously one of which will be the active master.As per the Advanced Config Guide (http://support.ptc.com/WCMS/files/156979/en/WCAdvDeployGuide.pdf), the 2 properties that need to be set are:wt.rmi.server.hostname=Awt.cache.master.slaveHosts=B, C, DBoth these properties are set. But when I start Windchill, the MethodServer will start only on that node which is started first. For Ex. if I start Windchill on Node # 1 first, the Server Manager and the MethodServer both come up on it. But on node # 2 which is started after node # 1, only the Server Manager starts and never goes beyond the following line:INFO : wt.manager.CacheMasterNegotiator - Master stub retrieved: ServerManagerImpl$MasterServerManagerImpl_Stub[UnicastRef [liveRef: [endpoint:[xxxxxxx.xxxx.xxx:5002](remote),objID:[-2dd23186:148e7679245:-7ffd, -7282938796370177322]]]]No MethodServer on node # 2. If I go back to node # 1 and kill the Server Manager
Hello Community,I have tried to install ThingWorx and Windchill Navigate, but I am facing a few issues. Could you please help me? When I am redirected through the Windchill address I connected to, a Status Code: 500 Windchill error screen appears. I edited the Windchill wtproperties file, but it did not resolve the issue. ThingWorx opens successfully, but the ThingWorx Mashup Runtime displays a blank screen. What could be the reason for this, and how can I fix it?
I need to populate the New Number field for thousands of parts/assemblies in Windchill. See attached example: The New Number simply needs to be the string between the first underscore and the file extension of the File Name field (red font). I hope I don’t have to individually copy paste each of these.
I'm having issues with Windchill randomly booting me out of the renaming process of my files.More specifically, I'm trying to rename a list of new files in my Workspace before checking them in. When I start renaming them, Windchill will suddenly and without warning boot me out of the process which forces me to redo it again. It's getting really frustrating. I'm trying to replicate the issue. It seems using a combination of the Shift and Space keys on your keyboard seems to trigger it.Anyone else ever have this problem?
I’m trying to create a custom REST domain with custom functions. I copied an example to get going and it seems to initially work. However, when I then go to change the import.js, the updates never seem to take. I can actually delete the import.js and the custom function still work implying that the js is cached.Do I need to restart the server or clear some cache?
We develop custom Visualization App for our Shopfloor and MES UsersWe want to use the Shaded with Edges render mode but unfortunatly this is not supported for now b the WEBGL Toolkit APIsCf bellow Articles and Community topicsArticle - CS338147 - Is it possible to set render mode using Creo View WebGL Toolkit?Is it possible to set Shaded with Edges render mode using Creo View WebGL Toolkit? | Community Can you support the same render modes as is CreoView heavy client ?Thanks
Hello @JC_Niyonkuru Currently, classification is only supported for WTPart and WTDocument. Have you received requests for cycle classification from other customers as well (see below idea)? Is this feature planned for a future version of Windchill? I would need a response from you before deciding whether to add further customizations to the system due to the lack of a feature that already exists but is not available for all object types. Thank you for your attention Marco
Creo worker recipe has option to generate PDF Compatibility Save as PDF/A-1.Do the same option available in Catia worker recipe?
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