IoT & Connectivity

"Manuel Mode" is activated by itself during a job order run, without any error log. Manuel Mode button is not clicked. It's not a periodic issue, happens once a day or week. What can be the reason? 

I want to freeze a column in ptc-grid widget. I am using 9.3.1 version

I am happy to release PDF Generator Extension version 2.0.0,    This is not a 1:1 replacement for the old PDF Extension, but intended more as an alternative way to generate PDF files. The usage is very simple: drop the widget in a Mashup, trigger the GeneratePDF service and you should be good to go.   Note that browsers behave different when encountering PDF files: some might open the file directly in the browser tab (Firefox) while others might trigger the download prompt. Expect that in many cases the resulting PDF will be opened in (another) browser tab.   Disclaimer: This Extension is provided as-is and without warranty or support. It is not part of the PTC product suite. As such, please do not raise any PTC Technical Support cases related to it. Instead, please open issues as instructed here. This project is licensed under the terms of the MIT license.   This extension is Open-Source: it is expected that users fix bugs or implement new functionality b

Good day everyone,   I am happy to announce the release of the ThingWorx GitBackup Extension version 5.1.0. Please (as always) read the disclaimer: this Extension is provided as-is and without warranty or support. It is not part of the PTC product suite. This project is licensed under the terms of the MIT license. Do not open PTC Technical Support tickets, instead read the instructions here.   This release is available for download here.   Changelog: Fixed bugs: fixed inability to export ModelTags fixed multiple issues that resulted in the inability to remove the Git pack objects in the FileRepository Various improvements added a basic set of integration tests in the GitBackup.Tests.Thing. These significantly help the speed of bug fixing and quality of software. switched to use the source-code for the latest version 6.10.1.202505221210-r of JGIT compatible with Java 11, instead of the JAR library; this was done because multiple issues required fixes to be done in

Would you please give me any update about this issue. I am having a same issue at the moment and my thingworx version is also 9.3.   Important info: When i connect mouse with ipad with cable and click browse button it works. When i touch i click on browse with my finger. It does not work. If you need any further information for debugging purposes just let me know about it. Thank you!

Hi,I use Thingworx version 9.6.2. It seems that the Resources["SecurityServices"].DeleteRunTimePermission first parameter type needs to be "Thing" for example if one is to remove permissions from that thing.This is the code for a service to remove all permissions that i have to far, however the error message i get is following:  Error executing service RemoveAllPermissions. Message :: Invalid Permission Type : [Thing] - See Script Error Log for more details.The point of the service is to remove all existing permissions added to a thing from a user or group, NOT changing the permissions level like read/write/subscribe etc.Code:var projectName = me.ProjectName;var projectEntities = Projects[projectName].GetEntities();logger.info("all entities in project: " + projectEntities.rows);var result = [];var things = [];var userOrUserGroups = [];// sorting things and nonthings in two seperate listsfor (var i = 0; i < projectEntities.rows.length; i++) {var entity = projectEntities.row

Hi Community,Need your help. We are doing a automation test module for Thingworx mashups. Facing a challenge in reading dropdowns using selenium webdriver for chrome using python. Strange part is in the page two dropdowns- Device and Region are getting clicked in auto test suite, but when selecting country dropdown(which is based on Region) it is failing. How can we select elements, which approach is better and how to achieve that. I tried by selecting the div id of the dropdown but then it selects the first value as text value- For example Select Country or Select Region. But even it that case the automated click does not happen. Anyone having similar experience please share your thoughts.

I am working on developing a custom widget for ThingWorx using **Angular 17**. I have created an Angular Element and successfully generated the build output (main.js, runtime.js, polyfills.js, etc.).Now I want to package this as a proper ThingWorx widget (extension) using the Web Component SDK.However, I don’t have the **ThingWorx Web Component SDK** that includes the necessary CLI utility and scripts like:- `devops/wcp_components.js`- `cli.js` for packaging the widgetBecause of this, I'm unable to generate the required `metadata.xml`, widget JSON, and other files needed for import into ThingWorx Composer.### My Request:- Can someone please share the **official way to download the ThingWorx Web Component SDK** for Angular?- Or provide a working copy (ZIP or repo)?- Any documentation link or setup guide would be helpful too.I’m not using Lit or other frameworks — this is strictly for Angular-based widgets.

Hello Folks,   do we have any solution for this same issue?

Hi everyone,I'm working on a project in ThingWorx where users (e.g., customers) should only be able to see and interact with their own data. Here's the scenario:🔧 Past Setup:I have a configuration table that includes a field subUnitMapping, which links customers to their specific datasets.When a new customer accesses the application for the first time via mobile, a dataset is dynamically created and the appropriate subUnitMapping is assigned to both the dataset and its Thing for permission control.In the mashup, users select their line from a dropdown, press a button, and are navigated to their respective mashup/data.🧩 Current Setup Challenge (new project):        I have datasets for different customer and customers land to dropdown page where they choose their name from dropdown and then enter to navigate to their own mashup. I mean i can make this with textfield that they have to write something in it and enter to come to mashup with their own dataset....In the

Is it possible to implement colour picker in Thingworx where I can choose the RGB and get just the integer values of the 3 colors ? I know for sure it is possible with a custom extension ... is there a smart way to do with current features of thingworx ?I'm using TWX 9.6 PTC cloud hosted instantes

How do I configure a static tag for basic MID001 start communication with a Cleco Controller using OPEN PROTOCOL? OPC quick client confirms I have connectivity to the controller, shows me the IP address configured. But everything I try to setup a basic tag for MID001 to transmit a 20Byte sequence fails. I created two static tags but I can't make them read/write, are read only. Doesn't let me set a value to send to the controller.  And Controller name is not reading anything back from controller.  

I am currently working on integrating a GE Fanuc 90-30 PLC with Kepware and have encountered an issue I’d like your assistance with.I have successfully connected to the PLC using the GE SNP driver in Kepware through a direct USB-to-RS422 interface (specifically, the IC690USB901). Communication works as expected in this setup.However, when I attempt to connect to the same PLC using a USR-N510 Ethernet-based serial gateway, I selected the GE Ethernet driver in Kepware, but the connection does not work.Unfortunately, the GE SNP driver in Kepware does not seem to support Ethernet encapsulation (serial-over-IP) directly, Any guidance or documentation on this would be greatly appreciated.

Hello Forum Members,Is there any methode to setting OPC DA Client and DCOM setting in windows server 2022? I do setting dcom from kepserver manual book and only can browse OPC server tag. after import and look at quick client, all value in " BAD ".Anyone can help?

Hi community,I need to automate a KEPServerEX installation but also want to enable the Configuration API at the same time, so it cannot be forgotten. Is there a way to specify this in the KEPServerEX6.ini file during installation or is there a way to manipulate the [Config API Service] in the C:\ProgramData\Kepware\KEPServerEX\V6\settings.ini file? All comments an insights are much appreciated!   

I want to create a WTDocument in Windchill which may also contain primary content from ThingWorx (by creating a form in Mashup). I'm new to Thingworx and want to know the steps to do so.

on the Logix platform, why would @MODE work as a tag  but @IsPresent will not pass Syntax check?  Both are valid. (v6.12)

Error Data Logger Plug-in Unable to query recordset on Log Group 'NOF_PLC_IMP4'. Reason: The message body may not be NULL. A zero-length UNICODE or binary string is allowed.The statement has been terminated. Date Time Level Source Event1/1/2025 1:12:25 AM Error Data Logger Plug-in Unable to query recordset on Log Group 'NOF_PLC_IMP4'. Reason: The message body may not be NULL. A zero-length UNICODE or binary string is allowed.The statement has been terminated.

I am using ThingWorx Platform Release 9.2 and DatecodeSP6On reducing the font size it is ended up by having a scroll, instead of the font size getting reduced

Hello Community,This happen on Kepserver 6.17 when i browse tag on OPC server. after selecting tag and hit " apply " button then there is warning "One or more changes were not applied to 'Wincc.HIPC11SVR' since it is being referenced by a client.". i read manual but no solution. is there anyone can help?

I’m trying to import an XML file of an entity (exported from a ThingWorx 9.6 system) into another TWX 9.6 instance via a backend service that issues: POST /Thingworx/Importer?purpose=import&IgnoreBadValueStreamData=false&WithSubsystems=false&overwriteConfigurationTableValues=true&overwritePropertyValues=true&usedefaultdataprovider=trueHeaders: appKey: <valid key for Administrator>X-ThingWorx-Session: trueX-XSRF-TOKEN: TWX-XSRF-TOKEN-VALUEContent-Type: multipart/form-data (handled by FormData boundary)The call uploads the file (file field) and returns 200 OK.In the response body (octet-stream) and in ApplicationLog I only see: Start post migrating from version [9.3.0] to version [9.3.0] Finished post migrating from version [9.3.0] to version [9.3.0]No errors are logged, yet the Thing inside the XML (THING_NAME_IMPORTED) never appears in Composer.– ThingTemplate, ValueStream and Project referenced in the XML already exist.– The same XML imported m

Hi ThingWorx Community,I’m working with a State Definition (project.States.SD) where each state (e.g. taskCreated, taskAssigned, taskInProgress, etc.) has its own display‐style (colors, icons, shapes) configured in Composer:   Right now, to apply those styles at runtime I’ve been hard‑coding the color/icon mappings in my mashup scripts. What I’d really like is to dynamically retrieve the full style definition (all state keys, display names, style palettes, icons, etc.) via a service call.My questions:Is there a built‑in ThingWorx service (for example under DefinitionServices or MetadataManager) that returns the complete style configuration for a given State Definition?If not, is there a recommended pattern or existing code snippet for querying a State Definition’s metadata (including style properties) at runtime?Any pointers, sample code or best‑practice guidance would be hugely appreciated!Thanks in advance,

Hello,  I am using ThingWorx 9.6.0 and working on a project to create a paperless report, where almost all the data is displayed using the "grid" widget. Is there a way to change the height of the "grid" widget to accommodate the amount of data shown without having to scroll? Regards,Elbert

I recently ran into upgrade issues going from 9.3.4 to 9.7 on a test instance. It failed on the step for updating the database. I did some tests in line with this article: Upgrading ThingWorx Platform using the installer fails... This is the way my connection string is formatted both in platform.settings.json and in an connector Thing inside of Thingworx: "driverClass": "com.microsoft.sqlserver.jdbc.SQLServerDriver", "jdbcUrl": "jdbc:sqlserver://<host>:<port>;ssl=required maxStatements=0;databaseName=ThingWorx;applicationName=Thingworx;", I had to add the ssl=required to the connection string. I could not find any article in the knowledge base about this but wondering if anyone in the field has configured their system in such a way. One thought I had was to have my DBA disable this option so we can perform upgrade without any complexities. When I ran the sqlcmd tests,  I did see it complain about ssl and even with options "-N -C" it still did not like it. I

Hi Team,   I was researching how to obtain data from LabVIEW to ThingWorx or the connectivity between ThingWorx and LabVIEW.   I found the article below, and I see that none of the links provided in the article (in the resolution section) are working. Can someone help us with working links? Article - CS364839 - Integrating NI Labview and TestStandEnvironments with Thingworx 9.1Thanks,