Windchill

Just wanted to see if anyone has some good reasons to not use a Problem Report (PR)? The why is about identifying a problem (potential or existing) or enhancement. PR's can be directly acted on (start a CR) or staged for the next change to the item. It is a way to have a technical review before moving to the CR.   They can be a proactive feed  and not a reactive feed ( NCMR, Deviation, Complaint, Line down, audit).  

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.4As part of a customer project involving the use of CREO version 10, we need to create a new ‘product’ in Windchill in order to have a defined data storage area dedicated to associated objects.Here are the errors I encounteredError message when creating a product via the orgadmin account and following the steps described in PTC support:We are stuck at step 1: ‘Click the New Product icon in the Products table.’ The following message appears:"You do not have permission to create this object.Contact your system administrator."

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.2Unable to publish the Assembly, its showing error:Failure to retrieve goin-00275729-00.asm name goin-00275729-00 (err = -4)Here are the errors that I facedJob Log25-Feb-2026, 11:00:18 AM:Start Job: Assembly - goin-00275729-00.asm, A.125-Feb-2026, 11:00:18 AM:make temp dir D:\ptc\Windchill_12.0\Windchill\temp\pubtemp\publish5201281251328177096.tmp25-Feb-2026, 11:00:18 AM:"As Stored" Config Spec is available25-Feb-2026, 11:00:18 AM:The EPMDocument Default Config Spec was selected as the default25-Feb-2026, 11:00:18 AM:Start: Assembly - goin-00275729-00.asm, A.125-Feb-2026, 11:00:18 AM:Authoring Application: Creo25-Feb-2026, 11:00:18 AM:Transferring Files to: D:\ptc\Windchill_12.0\Windchill\temp\pubtemp\publish5201281251328177096.tmp25-Feb-2026, 11:00:21 AM:Number of Files (identified to be) Transferred: 19625-Feb-2026, 11:00:21 AM:Creo Asm Conversion25-Feb-2026, 11:00:21 AM:Added request to PROE queue25-Feb-2026, 11:

Version: Windchill 13.1 Use Case: Implement Windchill with Single Sign-On using **Google Workspace** as the primary Identity Provider to enable secure, centralized user authentication.Description: 1. Does Windchill support Google Workspace as a SAML 2.0 IdP directly?2. Are there any known limitations or compatibility issues?3. What Windchill version/modules support this configuration?4. What attributes are required from Google IdP (email, name, groups, etc.)?5. Can Windchill handle Just-In-Time (JIT) user provisioning from Google, or must users be pre-created?6. Is there a fallback authentication method if Google SSO is unavailable?7. Any additional components or licensing required for this setup? 

Hello, My company has two IDP vendors.  Azure Entra ID, and Okta.  When using Shibboleth, it only allows you to specify one Service Provider.   I know Shibboleth has an add-on package that will let you specify more than one SP, but its complete customization and I see on Google searches that its not a great solution (not supported, completely on your own for troubleshooting) I'd like to know what people have done for a SAML SSO Broker in the middle between the IdPs and Windchill.  Meaning when the user tries to login into Windchill, they get a prompt asking them which IDP they wish to authenticate against from the Broker, and the Broker will route the session to the IDP for Authentication, with the Broker sending the session back to Shibboleth as Authorized.   Ping Federate has this capability, but is $$$$Ockta does not have this capability.Azure has this capability in Entra B2B, but would be a massive effort to implement as a NEW IDP v

We are looking into implementing SSO for our customer.Initially we wanted to go with the simpler implementation using Shibboleth As SP and Microsoft Entra as IP. What other solutions would there be with and would be the complexity level of their implementation?

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.1.2Windchill application restart is particularly slow, taking about 500 seconds. Which aspects should be optimized to improve this?

Anyone created an integration between Windchill and #slack or another team chat solution? I am looking for a way to get old-skool Windchill email messages for Change Objects sent via #slack instead of email. Not a full product integration, just a way to route the email communications via #slack instead of email.    Some people do not look at email any more and there has to be a better way to let people know they have a pending or outstanding task in Windchill without authenticating to the server and checking the Task table on the Windchill Home page. 

Version: Windchill 13.0 Use Case: When clicking Remove in Part Structure, the prompt does not display the part number. The prompt only shows the part name instead of both the name and the numberDescription: Hello, It could be very helpfull to be possible to display both part number and name in prompt when removing an part in Bom. Today, when clicking Remove in Part Structure, the prompt does not display the part number.

Version: Windchill 13.0 Use Case: We would like to have some automation to our Windchill installations, so we were thinking about Terraform and Ansible. Does anyone have any previous experience with this setup and any example that can be shared?Description: We would like to know how the Ansible playbook would look like and how the installer would be called.

Version: Windchill 13.1 Use Case: Windchill 13.1.2.0—Intermittent UI Unresponsive / Freezing After UpgradeDescription: Hello everyone,We recently upgraded our Windchill system from WC 12.0.2 to WC 13.1.2.0. Since the upgrade, we have experienced intermittent UI unresponsiveness/freezing issues.While working in Windchill, the UI occasionally becomes unresponsive.The browser shows “Page is not responding”.After a few minutes, the UI resumes and returns to normal on its own.In some cases, the UI remains unresponsive and we need to restart Windchill services as a temporary workaroundOccurs on both Chrome and Edge (latest supported versions).Happens for multiple users, not limited to a single client machine.Steps We’ve Tried:Cleared browser cache / tried Incognito modeHas anyone else experienced intermittent UI freezing issues after upgrading to WC 13.1.2.0?Are there any known SPR/CPS fixes related to UI responsiveness?What additional troubleshooting steps or configurations should we c

Many Windchill users out there are painfully aware of local workspace cache corruptions. Those who have experienced this problem know that you can contact PTC and they will provide a list containing the names of the local cache files and their equivalent Pro/E file names. You then have to manually rename all of the files using the provided list. Having dealt with this in the past and based on information obtained from logged calls to PTC (and as others have mentioned here) I learned that the Pro/E file name can be found in the cache file, usually (but not always) in the file header. After dealing with workspace cache corruptions many times I decided to see if I could automate this process.Earlier this year, while between jobs, I began to develop what I am calling WC_FileRecovery. It is a Windows application that will open cache files, attempt to determine the original Pro/ENGINEER file name and, if found, rename the cache file to that name. This effort has been done completely on my ow

Hi Team, Does PTC office worker requires separate license cost? or does it come bundled along with windchill pdmlink module package.

Hi All,Does anybody implemented in a production environment Windchill ECAD WGM withany Mentor Graphics CAD software (such as DxDesigner) and whish to share hisexperience?We consider to go into such project and want to get some feedback fromsomeone who did.SaulOne1

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.1Does WindchillPDMLink is compatible or has any MCP (Model Context Protocol) that we can use to feed and interact with our Internal AI servers.

(Running Windchill 11.2.1.17) Hi All, I have come across a rather annoying issue with Policy Administration and the sub-domains. I was messing around with restricting access to certain folders via sub-domains, following exactly what this thread said to do. I created a new role 'Confidential Users' and added people to this role, however, I wanted to rename it, so I deleted it and created a new role under a new name (It didn't give me the option to rename so I did this). Then I went back to the policy administration tab to add/edit the access control rule to use the new role, however, all previous access control rules disappeared, and I cannot add in new ones - the create new policy button is gone, leaving only the edit, delete and list buttons as seen in the image below. So now I have a folder that I cannot delete because I cannot see it due to the sub-domains access control rule, and a sub-domain I cannot add new rules to, thus preventing me from ever seeing th

Could someone tell me how to change the icon of a user-defined type? What about the local types, can I change their icons? Thanks.

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.2.1we are not able to activate a new or an existing ditribution target on our systems (DEV and PRD).The article https://www.ptc.com/en/support/article/CS342745 says the issue should be solved on version 12.1.2.1, but we still have the problem.Here are the errors that I facedATTENTION: il file "D:\ptc\windchill12\windchill\codebase\com/ptc/windchill/esi/ESIResponseMetaInfo.xml" non contiene l'elemento informativo sul gruppo con nome logico "DeletedSCCResourceLinks"

What happened to a post asking about availability of FIDES 2022 model in Windchill Risk and Reliability? It can no longer be accessed. Moreover, when is FIDES 2022 planned for release? Said post had a response that it's preliminary set in roadmap for a release in 2024. Any updates on that?

We just recently upgraded to Windchill 10.0. Is there anyway to increase the font size in the windows?Thanks!Ted

I've tried to modify a report for the Variance below   Where I need to group my report by Context and calculate the average Resolution Days.However, adding the “Context” column does not group the results.Any idea how to fix this?ThanksGianpaolo 

Version: Windchill 13.1 Use Case: Hi everyone, I have some troubles with publishing in windchill. Whenever I click the thumbnail of CAD part, there were a popup "Sent To Publisher: Select WVS Job Monitor for job status". And then I'm getting status Job Failed. Can anyone please help me how to fix it? I could'nt see any preview in my thumbnail and I couldn't directly opened it in Creo View because the status Job is still FailedDescription: Job Log below:10 Feb 2026 19.34.01:Start Job: CAD Part - 3dmodel.prt, 1.210 Feb 2026 19.34.01:make temp dir $(publish.tempdir)\publish11428478569884603681.tmp10 Feb 2026 19.34.01:The EPMDocument Default Config Spec was selected as the default10 Feb 2026 19.34.02:Start: CAD Part - 3dmodel.prt, 1.210 Feb 2026 19.34.02:Authoring Application: Creo10 Feb 2026 19.34.02:Using Publish Rule version.xml from context Site10 Feb 2026 19.34.02:Transferring Files to: $(publish.tempdir)\publish11428478569884603681.tmp10 Feb 2026 19.34.02:error getting primary c

what is link between Nonconformance and affected ObjectsWhat is link between Nonconformance and DispositionPlanThe link between DispositionPlan and Disposition Record is DispositionDetailsLink , what kind of link it is (ex :master to master ).

I am using Windchill MPMLink Release 13.0 and Datecode with CPS 13.0.2.2The associated CAD Document (owner) is not moving to the Downstream Branch.

http://sites.google.com/site/newvillagepdm/useful-sql-scripts/unused-family-tables Without proper maintenance, you PDM system can become a little shop of horrors. Feed me, feed me, feed me!  It should be the job of the system admin to make sure that items are purged and unrelated files cleared from the vaults.  By what about the librarian's role?  Are you using all the models that are in the system? What about large family table libraries of common hardware? I noticed a while back the following behavior, workspace operation times seemed to be affected by the use of large family tables.  To test I created a 16 part assembly, one with no family tables, one with small family tables, and the third with very large family tables. You can see the affect below. Note the log scale. Remember, there are less than 20 objects in the workspace for all of these.  Slowness was on the server side. So, how well am I using these family tables? Am I carrying instances that I nev