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Hello Team,We would like to seek your support regarding the following customer requirement.Customer Requirement – Lifecycle State-Based Publishing:The customer wants to configure publishing based on a specific Lifecycle State. Currently, publishing is occurring for all Lifecycle States, but the customer requires publishing only when the object reaches the “Released” state.The requirement is applicable to both:EPM CAD Documents (Creo, Inventor, SolidWorks) WT Documents (Office documents)Could you please confirm whether it is possible to configure Windchill to publish only objects in the “Released” Lifecycle State and prevent publishing for other states?The customer is using Windchill 12.1.2.7If this configuration is supported, could you please share the relevant PTC Article / Please provide the steps Any guidance or recommendations would be greatly appreciated.Thank you in advance for your support.
Trying to add new column on SaveAs table.
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.13 Currently we are looking for a way to upload local files to the representation of EPMDocument. We think using custom publish mechanism via doPublish API can be a solution, and checking the web page below that introduces usages of the doPublish API. https://support.ptc.com/help/windchill/r13.1.2.0/en/index.html#page/Windchill_Help_Center/customization/WCCG_BusLogicCust_WCVisualization_CustPublish.ht ml However, we are not sure if this API can be used without Windchill Visualization Service configuration. Currently we do not have any WVS configuration, and as our understanding, configuring a WVS worker and letting WVS publish workflow works properly require bit tough development effort. Hence, if the doPublish API must be used upon a proper WVS configuration, we will look for another way. Could you kindly answer the question if the doPublish API can be used without Windchill Visualization Service configurati
Hi there,I just realized, that the Critical Patch Set Bundle 13.0.2.13 changes the configuration value of wt.webserver.protocol in wt.properties.xconf from “https” to “http”.“Server Status” in “Site → Utilities” then shows “SITE NOT RESPONDING” under section “File Servers”.At this point You cannot access the home page, detail pages or workspace content.Steps to reproduce:Installation of Windchill 13.0.0.0 on an “empty” system with example data and demo user Enabling SSL according to https://support.ptc.com/help/windchill/r13.0.0.0/en/index.html#page/Windchill_Help_Center/WCInstallConfigGuide/WCInstall_HTTPSApacheWCConfig.html Installing Critical Patch Set 13.0.2.13 with option “keep Webserver configuration” To Fix the issue:start Windchill - Shell and check with xconfmanager, where wt.webserver.protocol is defined xconfmanager -d wt.webserver.protocol That should give You something like this: Property information for 'wt.webserver.protocol': Values: - https Locations: - file:/D
I'd like to retrieve the license count and consumption that we have in Windchill so that we can report on that in Dynatrace. I'm looking for any opportunities to retrieve via API, output to logs, or any other creative way to retrieve that information from Windchill. Being able to see our license consumption in Dynatrace would be very helpful. Has anyone else done something like that before?
This article https://www.ptc.com/en/support/article/CS334782 says we can’t set our task deadline to today’s date. It keeps saying it’s in the past. Is there a workaround that anyone has found. We often have tasks that go to the user the day it’s due and we’d like to set that date to today’s date.
Hello everyone,We are experiencing an unexpected behavior when editing an attribute on a Process Plan within the Process Plan Browser. I would like to check if this is a known bug (SPR) in Windchill 12.0.2.9 or if there is any workaround/configuration fix available.Environment: Windchill Version: 12.0.2.9 Module: MPMLink (Process Plan Browser) Object Type: MPMProcessPlan Issue Description: When updating a custom string attribute directly from the Attributes tab (child tab) of the Process Plan Browser: Value gets appended as an array: If the current value is 1, and we delete 1 and type 2, upon refreshing/reloading the browser, the attribute value turns into [1, 2]. Cannot clear the attribute: If we delete the entire text to leave the field completely blank and save, the previous value is not cleared and persists after refreshing. What we have already verified: Attribute Definition: Checked in Type and Attribute Management — the attribute is explicitly configured as Single-Valued (
Hi, I am trying to execute the “Workflow_GET_AttrDisplayNames_AllEntities” and I get below error: Unable to Invoke Service Workflow_GET_AttrDisplayNames_AllEntities on ptc-windchill-OData-connector : Your route exchange has failed. Service operation failed with status [ - Cannot invoke "org.apache.olingo.commons.api.edm.provider.CsdlProperty.getAnnotations()" because "<local6>" is null]Has anyone faced this before?
I am using Windchill PDMLink Release 12.0 (Datecode CPS 12.0.0.3). I encountered an issue during the .drw conversion process where the geometry from a *different* drawing was pulled in and converted into DWG and Creo View formats. While other drawings converted normally, this specific one incorporated content from another drawing. The converted filename matches the WT Part, but the actual file content corresponds to a different drawing. However, the drawing opens correctly when viewed in Creo. How can I identify and verify if other instances of this issue exist?
Hi there,I am trying to install Windchill.But when I start the installer via RDP on a computer with a 4k monitor, I get this:Title, side bar and headings are quite readable. But all input fields (text, dropdown, checkbox, etc. ) a tiny and not readable.The text lines are only 5 pixels “tall”. Is there a trick?
I am using Windchill Risk and Reliability Enterprise Edition (Formerly Relex) Release 11.1 and Datecode with CPS02 to perform Mean Time Before Failure (MTBF) calculations on circuit board assemblies. We run the Enterprise Edition on a server. We no longer have a dedicated IT application person on staff so we've lost our application expertise.The issue I'm having is with a project backup. I'm able to select the project I want to backup, go through the backup steps and get the message that the backup completed successfully. But, we can't find the backup file. It's not stored locally on my PC and our IT person wasn't able to locate it on the server.Where would the backup file would be saved? Filename? File extension?Thanks in advance
Hi everyone,I’m looking for some guidance on how to implement an administrative workflow in PTC Windchill.We have a requirement where, once a year, we want to automatically send a task to all Product Managers in the Windchill application. The purpose of the task is to ask each Product Manager to manually review their Product Team and confirm that the team members and information are still correct.The expected behavior is:1. The workflow/task should be triggered once every year.2. It should identify all users who have the Product Manager role and assign them the task.3. Each Product Manager should receive a task asking them to review their Product Team.4. The Product Manager should manually perform the review in Windchill.5. Once the review is completed, they should be able to Complete the task.6. There should be no Reject option for this task. The only available action should be to complete it.7. If the task becomes overdue, an email notification should automatically be sent to the res
SubjectPost-Rehost Issues with Lifecycle State and Custom Part SubtypeDescriptionAfter successfully rehosting the Windchill environment, we are facing two issues in the target environment.Issue 1 – Error while opening Part Folder / Parts InformationWhen accessing the Part Folder / Parts Information page, the MethodServer reports the following error:wt.util.WTInvalidParameterException:No EnumeratedType exists with "NPR PENDING" as its internal value.The relevant stack trace is:at wt.fc.EnumeratedTypeUtil.toEnumeratedType(EnumeratedTypeUtil.java:346)at wt.fc.EnumeratedTypeUtil.toEnumeratedType(EnumeratedTypeUtil.java:292)at wt.fc.EnumeratedType.toEnumeratedType(EnumeratedType.java:475)at wt.lifecycle._State.toState(_State.java:29)at wt.lifecycle._LifeCycleState.readExternal(_LifeCycleState.java:135)at wt.pds.WTResultSet.readObject(WTResultSet.java:667)at wt.access._AccessControlSurrogate.readExternal(_AccessControlSurrogate.java:965)at wt.pds.WTResultSet.readObject(WTResultSet.java:667)a
I have winfochill 13.1.4.0 rev 01 and I created a button at the button level in the Contents folder (as shown). By clicking the button, I would like to read the values of the selected row. How can I do this?BR Dimitri
Version: Windchill 13.0 Use Case: Installation is failing with Windchill Loader failed.Description: Hello Experts,Need your help /guidance on below issue .I am installing the WC 13 with oracle RDS on Windows server 2019.During installation PSI failed with " windchill Loader failed" and aborted the installation. After further investigation it seems the Server manager Ubale to start the Method server showing timeout error. below is the error stack from the Method server logs- 024-05-20 07:39:50,341 FATAL [main] wt.method.server - MethodServerMain abort wt.services.ManagerException: Unable to start all managers.Nested exception is: (wt.services.servicesResource/21) wt.services.ManagerException: Unable to start manager: "wt.workflow.work.WorkflowService" with implementation class: "wt.workflow.work.StandardWorkflowService"Nested exception is: wt.services.ManagerException: wt.util.WTException: java.lang.NumberFormatException: Cannot parse null stringNes
I am using Windchill PDMLink Release 12.0 and Date code with CPS 12.0.2.0 on Released BOM, we require the STAMP, while generating the PDF. Here are the errors that I faced on Released BOM, we require the STAMP, while generating the Export as PDF.
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.7 队列(Queue)一直卡在 executing,流程无法流转。
I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.3. I would like to create a group filter on an infoengine adapter that limits the participant administrator so that it can only find a single group in AD. I added the group.filter property but I can't figure out the format required for the filter itself. I tried just specifying the cn of the group but it just excluded all groups so I'm not sure the format is correct. Could someone advise please?
Hi,I’m trying to make the “Replace” button active in a structure of a Part alternate:I can’t understand why it is not active. Looking at the following documentation https://support.ptc.com/help/windchill/r13.1.2.0/en/index.html#page/Windchill_Help_Center/configsandinstances/CIInstanceReplacePartWithin.html I don’t see what is justifying this behavior. I already have an Alternate for the Part I want to replace.Any ideas?Cheers,Yoan.
Is it possible to use Microsoft Co-pilot or Claude for development of customization for Windchill application?
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.4 Files are not publishing even though publisher is running, and shared folder access is also working while manually checking from both systems (Publisher and Windchill server) Here are the errors that I faced 2026-08-26 10:53:14: Starting worker test 2026-08-26 10:53:14: Added request to INVENTOR queue 2026-08-26 10:53:15: Test job for Worker: A01SR00704.ROOP.COM-INVENTOR:1 2026-08-26 10:53:15: Processing work order 2026-08-26 10:53:15: Deleting all files from \\A01sr00704\CAD_SHARED2\w2i1j2 2026-08-26 10:53:15: Successfully deleted all files 2026-08-26 10:53:15: Creating directory \\A01sr00704\CAD_SHARED2\w2i1j2 2026-08-26 10:53:15: Problem creating directory \\A01sr00704\CAD_SHARED2\w2i1j2. It already exists as a file 2026-08-26 10:53:15: Problem creating directory \\A01sr00704\CAD_SHARED2\w2i1j2. Do not have write access 2026-08-26 10:53:15: Worker test returned an error message 2026-08-26 10:53:15: Unable t
I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.10 Need to find the installable download of Windchill WGM for any of the mentioned versions. Windchill WGM Versions: 11.2.0.0,11.2.1.0-11.2.1.2, 11.2.1.5, 11.2.1.7-11.2.1.8, 11.2.1.10
I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.26 We are working with the Options and Variants functionality. Users select the required options and choices, and the Variant Specification is successfully created under the user's account. However, we observed that the 100% BOM deliverable is being created under the Site Administrator account instead of the user who created the Variant Specification. We would like to understand: Why is the 100% BOM deliverable being created by the Site Administrator? Is this the expected system behavior? Is it possible to configure the system so that the 100% BOM deliverable is created under the same user account that creates the Variant Specification? Expected Behavior: The 100% BOM deliverable should be created under the user account that creates the Variant Specification. Current Behavior: The Variant Specification is created by the user, but the 100% BOM deliverable is created by the Site Administrator. Please advise on whethe
Hi there,I am trying (hard) to install and migrate from WC 12.0 to WC 13.0.Somehow, I managed to get through that 100+ step process of installing and migrating. But why does PTC makes it so complicate to “just” update their products?Did they never head about docker? e.g. why are all customizations burried somewhere in sub-sub-folders all over the place.Why do I have to copy configurations files manually from the source system to the target system at migration step 67?I am missing something. Is is just me, who thinks that the whole PDM infrastructure ist based back in the early 90s?Cheers /me PS.: I am curious, if this post gets censored by PTC like my recent one.
If you refer to article https://www.ptc.com/en/support/article/CS30168 it says to export your files and then import them in numerical order. I can get to step 4 successfully. As soon as I try and import the file numbered _0 it fails with wt.util.WTException: Invalid Name: "local.rs.vsrs05.Regain" is incompatible with the domain context "null". local.rs.vsrs05.Regain is the organization internal name. I gather file _0 contains the global attributes which in my case exist on the target machine. I would not expect it to error, I would expect it to do nothing in my case. FIle _1 contains the attributes form the object type parent but it will load successfully, even though it also does nothing in my case. File _2 does load successfully and does create the object correctly, even if I do not load file _0 and file _1. Additionally, I need to specify the organization in the loadfromfile command otherwsie it bombs out. Does anybody k
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