Codebeamer

Issue DescriptionCurrently, during Excel import in Codebeamer, users have limited flexibility in defining the format/type for custom text fields. Only certain fields (such as Description) provide mapping options where users can control how the content is interpreted (e.g., plain text, HTML, wiki format, etc.).However, for other custom text fields, this capability is not available. The system applies a default format without giving users the option to explicitly select or adjust it during import.This creates inconsistencies, especially when:Importing rich text content into custom fields Handling formatted text (HTML/wiki) across different fields Aligning imported content with field expectations Current Limitation / BehaviorFormat selection during import is only available for certain fields (e.g., Description) Custom text fields do not provide format mapping options Users have no control over how content is interpreted in those fields Leads to formatting issues or loss of structure after

Issue DetailsWhen exporting Test Cases (TCs) with steps at the project level without any filters, the export job can run for an excessively long duration (sometimes over 24 hours), depending on CodeBeamer (CB) memory performance. These long-running jobs block the export queue, preventing other users from initiating or completing their export requests. Subsequent users are forced to wait until the previous export job completes, which impacts overall system efficiency and user experience. Currently, even a System Administrator cannot terminate these jobs directly from the UI (Quartz Triggers page).Current ResolutionTo stop such long-running export jobs, a database query must be executed. This requires involvement from the IS/IT team, causing delays and dependency on additional support teams.ProposalIntroduce an option in the Quartz Triggers UI for System Administrators to terminate or kill long-running export jobs directly. Provide a mechanism to monitor job duration and identify unusual

I am using CodebeamerX Release 4.3 and Datecode4.3 Low physical memory is available 0% - 64.2MB is available out of 7.6GB Hello, Please address the items in this list: 1. How much memory do we have? 2. How much memory are we using? 3. Please, may we have a list of our projects and the memory used for each project? We would like to know what projects we may delete. 4. If we desire more memory, how do we obtain more memory? Here are the errors that I faced Low physical memory is available 0% - 64.2MB is available out of 7.6GB Hello, Please address the items in this list: 1. How much memory do we have? 2. How much memory are we using? 3. Please, may we have a list of our projects and the memory used for each project? We would like to know what projects we may delete. 4. If we desire more memory, how do we obtain more memory? Thank you, Michael Shorkey Greeen Cubes Technology 812-341-0837

Hi,We had Codebeamer 2.1.0.0 installed in our virtual machine and now it has expired. We want to re-install it but as for 2.1.0.0 the support has been ended then we want to upgrade it. Which license we need to seek first. And how can we request for bulk license on an organization level? Thanks.

Issue SummaryAbility to select field format for custom text fields during Excel import Issue DescriptionCurrently, during Excel import in Codebeamer, users have limited flexibility in defining the format/type for custom text fields. Only certain fields (such as Description) provide mapping options where users can control how the content is interpreted (e.g., plain text, HTML, wiki format, etc.).However, for other custom text fields, this capability is not available. The system applies a default format without giving users the option to explicitly select or adjust it during import.This creates inconsistencies, especially when:Importing rich text content into custom fields Handling formatted text (HTML/wiki) across different fields Aligning imported content with field expectations Current Limitation / BehaviorFormat selection during import is only available for certain fields (e.g., Description) Custom text fields do not provide format mapping options Users have no control over how conte

Issue summary: Limited flexibility in Codebeamer export templates requiring multiple templates for different field combinations Currently in Codebeamer, exporting data requires predefined templates with fixed field selections. Each export template is static and does not allow users to dynamically select or deselect fields at the time of export.This creates a limitation where users must create and maintain multiple templates based on varying reporting needs. For example:In some cases, users need Domain + other fields In other cases, only specific selected fields are required Different stakeholders request different combinations of fieldsAs a result, for each variation, a separate export template must be created and maintained, leading to duplication, increased maintenance effort, and reduced usability. Current Workaround / ResolutionMultiple export templates are created for different use cases Users select the closest matching template for their need Additional manual effort is required

In the Traceability report, after applying filters, more than 95,000 items are available. However, the system currently allows selecting a maximum of 500 items at a time.To select more than 500 items, we would need to navigate through each page and clicking “select all” individually. With over 190 pages, this approach isn’t feasible.According to the PTC team, 500 items are the maximum limit of items allowed to be selected in this table view.Please refer below Resolution article.Resolution Article-Is it possible to view more than 500 Work Items in the Reference Linking screen in Codebeamer<https://www.ptc.com/en/support/article/CS449187>From the user’s perspective, Filtering returns over 95,000 items, making it impractical to navigate more than 190 pages and select them individually. The user strongly requests the ability to select all filtered results at once and wishes to have this functionality. 

While adding any new item to an existing review .1. Not able to search item using item id , which is working in older version.

The "Show more" feature currently counts each item multiple times because each item has three HTML elements (icon, name, and suspected tag). It would be better to count each item as one, regardless of the number of elements it contains. 

Enable a selection menu during export so the correct .docx layout can be applied based on the tracker type.Justification: This is required to automate standardized document generation for different V-cycle phases and ensure compliance with various reporting formats.

I have created an account for 30 days trial. I need to call APIs for testing one of the use case, but getting permission error from local. Could you please provide my account permission. { "message": "User [555] doesn't have Rest / Remote API - Access permission.", "resourceUri": "/" } 

Hi I'm started with the Codebeamer Advanced Congiguration in the PTC Demo environment.I'm running into the issue that the parameters template document is not available in both "the Demo environment" as the "Codebeamer Advanced Configuration training material"Has anybody idea where i am able to find the  document?

I have the need to require 3 signatures in order to approve an item reviewed in Review Hub. Each project only one System Owner and only one Technical Owner but multiple Software Quality engineers. There are roles defined in the project for those 3 types of users. I can specify those roles as reviewers in the Review Hub process and require 3 signatures but I need to ensure that the System Owner and Technical Owner both sign in addition to 1 Software Quality engineer.  However, I can have 3 Software Quality engineers sign the review and it can then be approved. Is there a way to enforce that a representative of each role signs?

How can we do rehosting in Codebeamer Applictaion ?

1. Inconsistent baseline selection behavior:When creating a new Working Set, users have the option to add trackers with a specific baseline.However, when updating an existing Working Set by adding new trackers, the option to select a baseline is not available.Providing the same baseline selection menu during updates would improve usability; otherwise, users must manually select a baseline for each tracker, which is time‑consuming.2. Baseline selection is lost when navigating back:After users select trackers with a specific baseline and move to the next step, a summary of the selections is displayed.If the user goes back to the previous step, the tool resets all baseline selections to HEAD.As a result, users must again manually reselect the required baseline for each tracker, causing unnecessary repetition and frustration.

In my Word export template, I want to remove the tables inside the “template_parameters” bookmark during the export from Codebeamer.However it seems I cannot get the syntax right. For other content controls it works just fine.There are two issues I currently have:The “removal of the rendering parameters” does not work. The max. image width/height during export of the mergefield for “item.description” does not work.I have been testing different syntaxes but could not make it.Unfortunately, I cannot access the Word template documents linked on the Wiki like this one:Rendering Parameters Would it be possible to post the relevant .docx templates here and/or give me the correct syntax?Thanks!  

Hello,How to establish sso connection between Thingworx and Codebeamer using the integration connector?Do we have documentation or articles to achieve this?Any leads will be appreciated, thank you. 

The Codebeamer Troubleshooter for FlexNet licensing will help guide you to the most common solutions for issues with setting up FlexNet licensing and adding new license files. This may include scenarios such as: Making key modifications in the new license file Setting up environment variables correctly Defining ports Finding and eliminating the cause of common warnings and errors Our knowledge experts are actively monitoring your feedback and continuing to enrich the content with more pictures and videos. Even if you’re not currently having a FlexNet licensing question, take a look and tell us what you think! We're constantly improving this tool based on your suggestions. 

I'm trying out the 30-day free trial of Codebeamer, but the administrator menu isn't showing up. I want to invite my colleague to evaluate it with me, but how can I do that? Is this not possible with the free trial version?

When a test run is paused after the first test step is Passed, the overall test run result is computed as Passed. The test case result is also propagated to Passed.This gives the wrong impression that the test and verification are complete and a success.Codebeamer 3.2 (cloud hosted)

Hello,Can we trigger Azure SCM synchronization on event rather than periodic cycle?events happening on Repository, like PR is Merged, PR is created only for such a operations we need to trigger the Sync. 

In the Test Case Manual tracker, Unable to move the folders from Classic project to e-Signature project encountering an error.Error:"No items were moved, because some ReqIF identifiers are already used on the default/branch tracker."&"java.lang.IllegalArgumentException: Attempt to update non head revision #1 of [10480398] /Comment-1696249646776(head #2)"According to the PTC team, this is a long-standing known limitation. Unfortunately, there is no workaround, as the system is functioning as designed.If the target tracker already has same reqif ID, then it will refuse move operation.From the user’s perspective, moving these items to an empty location should not cause any conflicts. Additionally, the majority of other items from the same location were transferred without any issues. Therefore, it is unclear why these identifier conflicts are occurring, and the user strongly wishes to have this functionality available.

Hi all,I'm looking for REST APIs that allow me to interact with Document tab in a project in order to create / modify the directories and upload / download / delete individual files in various directories. I could find V1 API but looking at swagger - couldn't find any V3 APIs. Could someone help me if these operations are supported in V3 APIs or not and if yes, what APIs expose that functionality? Thanks 

Source - CB 2.0.0.7 MySQL 8.0Target CB 2.0.0.7 PGSQL 16.2   Source Server - Choose any user on the Source machine and set the profile picture. (user must be local user not AD/SSO)Migrate Database - DOCKER DB TOOL 2.0Target Server- when the Admin user clicks on a specific user, getting error.Error :    026-02-19 12:46:56,183 ERROR support.largeobject.PostgresLargeObjectSupport - fetchLargeObject() failed [catalina-exec-31] [220] {Req#=64, Sess#=249..621, serverId=server}java.sql.SQLException: Not a wrapper of org.postgresql.PGConnectionat org.apache.tomcat.jdbc.pool.ProxyConnection.unwrap(ProxyConnection.java:87) ~[tomcat-jdbc.jar:?]at org.apache.tomcat.jdbc.pool.ProxyConnection.invoke(ProxyConnection.java:124) ~[tomcat-jdbc.jar:?]at org.apache.tomcat.jdbc.pool.JdbcInterceptor.invoke(JdbcInterceptor.java:107) ~[tomcat-jdbc.jar:?]  

I have already submitted the request by following the instructions provided in a previous community thread, but unfortunately PTC Korea has been unable to assist me with this matter. I would greatly appreciate direct support from the appropriate team or representative. Thank you.