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Does the wrap command work in assembly mode? Specifically, I'd like to wrap a cosmetic sketch around a part's cylinder of an assembly model. Is this an option? For me, working in Creo 2.0 M250 currently, this seems impossible since while wrap is visible in the model>modifiers overflow tab, it's always greyed out. I can do it in the part file, so will result to that if all else fails.

Good morning, everyone. Sorry to bother you, but I would like to ask a question regarding the Vuforia Studio and its compatibility with the OS Windows Server. Is it possible to install Vuforia Studio on a Windows Server 2022, please? The context is that I was trying to install Vuforia Studio 9.25 in a Windows Server 2022, and in the same machine is installed the Experience Service with Thingworx, and I would like to have Vuforia Studio and Experience Service on the same computer. However, I could not manage to boot the installer because of the extension appxbundle, and after that, I went to the Help Center to see the compatibility with the OS, and it said that it was only compatible with Windows 10 and 11, and to be sure, I would like to ask if it's possible and if there is a way to install it on a Windows Server 2022. Thank you very much, Kind Regards, Alex Usatai 

Cannot get a license for my MC14 which I installed on a new Windows 11 computer.When I run the Mathcad License Setup Wizard and log into my account, I get the ERROR: The remote server returned an error: (403) Forbidden.MORE INFO:The old computer hard drive failed so I need to install MC14 on the new computer.This MC14 is an upgrade from MC 13. So, I also installed MC13 first along with the required .NET framework on the new computer. But, MC13 does not run (does not even start).For some reason this "issue" will not go directly to tech support?Regards,Die-hard Old-MC-non-Prime-User

Hi,    I am trying to connect an Azure SQL Managed Instance database to ThingWorx. I can connect the db using the creds from platform-settings.json in SQL Server Management Studio(SSMS)., but when I try to communicate through Thingworx, I get the following error: 2025-07-22 00:07:54.104-0700 [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->2x11jfbcdl16egl4oi68|5dde2be7]-HelperThread-#4] com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@48f7f91b -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (3). Last acquisition attempt exception: 2025-07-22 00:07:54.104-0700 [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->2x11jfbcdl16egl4oi68|5dde2be7]-HelperThread-#7] com.mchange.v2.resourcepool

Why does this element by element assignment not work?

I'm trying to setup the preview from pre-converted files.  We have a bunch of WTDocuments that is just a PDF - I wanted to use this as the representation. I tried following the CS36856 guide. I wrote in the windchill shell: xconfmanager -t %WT_HOME%/codebase/WEB-INF/conf/wvs.properties -s "worker..PDF=DUMMY,preconverted=true" -p  where %WT_HOME% is the windchill directory.  The response was (omitted some of the mappings):  :\ptc\Windchill_12.1\Windchill\src\com\ptc\wvs\util>xconfmanager -t %WT_HOME%/codebase/WEB-INF/conf/wvs.properties -s "worker..PDF=DUMMY,preconverted=true" -p Default product root=F:\ptc\Windchill_12.1\Windchill\bin\.. "F:\ptc\AmazonCorretto11\jdk11.0.25_9\bin\java.exe" -cp "F:\ptc\Windchill_12.1\Windchill\bin\..\codebase;F:\ptc\Windchill_12.1\Windchill\bin\..\codebase\WEB-INF\lib\*;F:\ptc\Windchill_12.1\Windchill\bin\..\lib\*" com.ptc.windchill.structconf.StructConfManager -r "F:\ptc\Windchill_12.1\

We currently have one Thing in ThingWorx that connects to Windchill using a single app key. Now, we want to add another Thing with a different app key. The existing integrationRuntime-settings.json file is configured with the previous app key. How can we configure an additional app key to connect the new Thing to Windchill.

Hello Community,I’m currently got a new  use case where we have an existing Excel form that includes multiple text fields and checkboxes. The goal is to digitally fill out this form and then generate a PDF from it — all within a ThingWorx-based environment.Here’s the idea I’m considering:Convert the Excel structure into an HTML representation (including form fields and styling).Open this HTML form dynamically in the browser via ThingWorx.Allow users to fill in the fields (text, checkboxes, etc.).Finally, generate and save the completed form as a PDF.My question is:Is this workflow achievable directly in ThingWorx?Has anyone implemented something similar using ThingWorx + HTML + PDF generation? What are the best practices  I can consider for this? Note: We have around 80 plus excel files of customer which they normally fill out and save as pdf. I cannot make it static checklist in vuforia studio because there can be in the future 100 plus excels which needs to be aut

Added a custom formprocessor on Create document with preProcess() method and set the FormProcessingStatus as NON_FATAL_ERROR.If the condition-X is success then adding my custom message as pop up instead of showing it on banner notification and user should be able to complete the creation of document.  But i am getting one more additional pop up as Object creation successful instead of usual banner notification.Need this instead of second pop up Is this intended to work like this when we use NON_FATAL_ERROR? Or Am i missing anything here?Regards,Nikhil

Hi, I’ve developed a project in ThingWorx (V9.6) using PostgreSQL as the persistence provider. We are now planning to migrate this project to a new ThingWorx(V9.7.1) environment that uses Microsoft SQL Server (MSSQL) as its persistence provider. I would like to know whether such a migration is feasible, and if so, what potential conflicts or challenges we might face during the process. Specifically, I’m looking for guidance on: Compatibility issues between PostgreSQL and MSSQL Areas that require special attention to ensure a smooth migration Best practices to avoid common pitfalls Your insights and recommendations would be extremely helpful to ensure a hassle-free transition. Thank you in advance for your support!

Hello,  I am having difficulty applying the solution here: https://community.ptc.com/t5/Mathcad/Maximum-Value-from-Tables/td-p/999431 I have set-up a minimum example here with two arrays. When I try to get the maximum, an error is caused by the range variable i, "This value must be an integer".  I am using PTC Prime 9.  Appreciate your help!

Hi I use creo 11.0.4.0. In relations  dosnt work formula MASA=PRO_MP_MASSerrorInvalid data type combination at right side of expression.What is wrong. In Creo 7 works perfect. Regards T

I am facing a problem where the attributes on the first step of the edit change task wizard are not displayed. This is at wcadmin all the way down to a user with technically the correct access.  I have sifted through all the ptc CS and nothing has fixed my issue.  I can update resulting objects and finish the wizard just fine.  This is on a customized system with little documentation.  13.0.2.0

I am using Creo Parametric Release 10.0 and Datecode10.0.3.0Assembling one part with a pin connection to ground. Assembling a second part with a pin connection to the first part. There are no other connections between the two parts. Using a velocity motor the rotate the first part. When running the analysis, the second part rotates as well. It should stay still since there are no connections or forces / motors on it. Why does the second part rotate?

Hello everyone,I'm encountering an issue where a boolean property in a Thing is not updating as expected, even though it updates correctly in the associated service. I am using Thingworx 9.4.6 and KEPServerEX 6.15 version.Setup:I have a ThingShape that defines three properties:currentEnergy (Number)energyThreshold (Number)overThreshold(Boolean)The currentEnergy property is mapped to a Kepware tag value using simulation. I can see that currentEnergy updates correctly in the Thing.A service is written in the ThingTemplate. In this service, the logic compares currentEnergy with energyThreshold . If currentEnergy > energyThreshold , the overThreshold property is set to true.Issue:When I click the refresh button in the Thing, the currentEnergy value updates as expected. However, the overThreshold boolean does not update accordingly based on the service logic. Can someone help me identify why the overThreshold value isn’t updating? I’ve attached relevant references (PF

I would like to create a report that finds all the CAD Models in which the specified model is used.For a single level I already have one report template in attachments.I tried to edit the xml directly but it did not help and in the Builder I do not have much experienceCan anyone help me to modify it to be multil evel? I am using: Release: 12.1.2.15ThanksBR

Hi. I was wondering if anybody can advise. I have received a fresh instance of Windchill. The person who performed the install of the software on the application server did not use a new local "wcadmin" account to complete the install. Instead, the initial admin account used to perform the install was an account from our Enterprise Directory. Our LDAP server is configured to be read-only. Consequently, I have received the new Windchill instance with an inability to create local Windchill accounts - it seems it is now only possible to import users from active directory.  Please can anybody advise how important it is to have at least one account in Windchill that is not an account from active directory that can be used for admin purposes?

Hi,We Thingworx v9.7 in a SaaS environment, and we have a few hundredth things based on different templates, most of these template based on the RemoteThing Base template.I'm working on a specific Thing Shape that will be implemented in a bunch of those things or on the templates. I would like to launch a initialization service from a subscription when the isConnected property from the RemoteThing changes state. The issue is that from the Thing Shape, I can't set the event trigger for the subscription on DataChange for isConnected. Is there a work around possible, or maybe another way to call a service on the thing Shape level, when the connection is restored for the Things where the Thing Shape is used?I guess there is a way to duplicate the RemoteThing base template and add the subscription there, but that would also mean recreating all templates, so I'd like to avoid that solution. Many thanks in advance,H.

Hi everybody. I cannot remove the thread lines where you can see the part have an extrude. The lines from the hole are gone if i remove the thread, but the lines from the thread appear again when turned on.  Hope someone can help

Hi, I'm using a range variable and multiple functions to plot the capacity and demand of a beam system to check for failure.  This works well and as I intend.  The problem arises when I want to find the specific utilization of the member along it's length.  To do this, I wanted to create a vector containing the input lengths instead of a range variable, so that I can perform math on the functions and output a vector.  This way I will have a vector of the members utilization along its length and won't have to manually check separate inputs.  As shown in the image above, the vector "v" works as an input into function "V(v)" but not in the function "Va(v)".  Is this because "Va(v)" is a piecewise function?  Is there a way to evaluate this function using vectors? If there is a trick to getting vectors as inputs to functions, or simply a better way entirely to accomplish the task of creating a single vector with the utilizations as I de

Hello all,I am using the Collection widget in ThingWorx 9.3.3 to display a group of two mashups with different colors to simulate a percentage bar. I have nine simulated percentage bars like this, each separated by different containers in the main mashup.On the main mashup, I am executing a service every 30 seconds using Auto Refresh. The data from this service should set the width of the mashups using the "CellWidthField" property in the Collection. I know that the Auto Refresh is working because I can see the percentage values updating every 30 seconds. However, the width of the mashups does not change accordingly, it only updates when I manually refresh the page. As you can see in the first image, the second percentage bar (which is 100% and red) should fill the entire row like the first one.The second image shows the correct behavior, but only after a manual page refresh. The width of the mashups in the Collection appears as expected after the page is reloaded. My questio

Hi Community,Is there a way to set a condition in PartsLink 12.0 that works like a "required if"?So if PartsLink attribute “Type” == “mechanical”, then attributes 1 and 2 must be required.If PartsLink attribute “Type” == “electrical”, then attributes 3 and 4 must be required.The AI says that this is available from version 11 onwards, but I can't find anything. Is this a hallucination, or can someone explain to me how to set this up?Thanks in advanceBR Simon

Hi everyone,I’m encountering a recurring issue with KEPServerEX v6.16.203.0 using the Modbus TCP/IP Ethernet driver. At random times, the following popup appears:“Runtime connection lost, reconnect?”This causes temporary communication drops with Modbus devices on the network.System details:KEPServerEX version: 6.16.203.0Driver: Modbus TCP/IP EthernetNetwork: Local Ethernet, no packet loss or network faults observed Has anyone experienced this kind of issue?Could it be related to the Security Policies Plug-in or licensing constraints?Are there any recommended settings to make the Runtime more stable? Any help or insight would be appreciated. Thanks!

Hi everyone,We're currently facing a performance challenge in our ThingWorx implementation related to saving a large volume of image files (potentially millions over time).We’ve observed that writing files directly to a file share (network storage) from ThingWorx is quite slow, whereas saving them to the local repository (on the same server where the ThingWorx ApplicationServer/Experience Service runs) is significantly faster.To address this, our development team has proposed the following approach:Save incoming files temporarily to the local ThingWorx repository (for fast write operations).Then, in the background, run a scheduled service (e.g., every 15 or 30 minutes) that:Moves these files to the file share for long-term storage.Deletes them from the local repository after successful transfer.We’d like to ask the community:Is this a recommended or sustainable strategy for handling large-scale file storage in ThingWorx?Are there risks or performance concerns (e.g., file locking, memor

I have a report that pulls votes from esigned workflow tasks that is not working properly in version 13. I check the database in the SignatureLink table and noticed the following: Signatures created in 13 are stored differently so my checks are failing in code: //get signatures for ECN QueryResult result=PersistenceHelper.manager.navigate(ecn,SignatureLink.SIGNATURE_ROLE,SignatureLink.class,false); logger.debug("Got signatures:" + result.size()); boolean override=false; SignatureLink link=null; //check to see if override signature exists while(result.hasMoreElements()) { link=(SignatureLink)result.nextElement(); ... //is vote from CCB Review or Chairperson decision task else if ((link.getVote().equalsIgnoreCase("approve"))||(link.getVote().equalsIgnoreCase("amend"))||(link.getVote().equalsIgnoreCase("reject"))) //ignore sigs from override task Since SignatureLink is not in the JavaDoc, its likely that this is not a supported class, so if there is another supported method to re