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I have an Education version of Creo 11 but need to move this to a new PC. The nature of the existing license does not allow me access to the licence manager tool or e-support. Is there anyone who can give me some advice please. Many thanks

I would like some help to develop a loop in Mathcad that returns x-axis offset distances between intersection points of two curves based on the y-values of the respective curves. The attached Mathcad Prime 11 file contains the details and a fuller explanation of this request for assistance.Note, this is a follow-on from an earlier post titled "Mathcad Intersections and Discretized MatrixData". A link to this earlier discussion has been included at the top of the attached file for convenience.

Haven't received the email with the download link even though i completed the form multiple times

How can i create a datum plane parallel to screen orientation? Default coordinate system is oriented in the default orientation as i enter in an empty part model. I want to create a datum plane parallel to the screen, while the coordinate is in the default orientation.

Version: Windchill 13.0 Use Case: I have a requirement from a customer to enforce an order in which changes to parts included in Windchill are completed in. For example, if I had a project which was to replace an inner tube on a bike, I may introduce several change objects into the Windchill instance to achieve this. Task 1 may be to remove the tyre. Task 2 may be to remove the punctured inner tube. Task 3 may be to apply the new inner tube. Assuming we had different people performing each of these tasks, it may be desirable to specify that Task 3 can only be completed one Task 2 had been completed and that Task 3 should not be attempted before this.Description: Using my example above, can anybody recommend the best way to ensure change tasks are completed in a certain order and if it is possible to prevent changes being completed before a pre-requisite change has been completed?

I am using Creo Parametric 2.0 M250Hello PTC Support, please provide a download link for PTC Creo 2, latest datacode.

All, I have a scenario where I am calling a custom java method from an expression robot in a workflow. I pass the self and primaryBusinessObject references as parameters to the call and what I need is to get the name of the expression robot. This is not a problem when the call is made from an assigned activity because then the self variable refers to the activity from which I can get the name. However, when self is send from an expression robot it refers to the process itself.  Does anybody know how to get the name of the expression robot? I should mentions that in this particular scenario I do not want to pass it as a parameter to the method.

Hi developers, Firstly, I am using ThingWorx 9.4.6 version. How to implement below problem:Problem: I want to implement to change the inner value colour of the ThresholdIndicatorWidget according to OEE property value. meaning if OEE value is below 60 then inner value colour should be RED likewise OEE value below 80 -> Yellow and below and equal to 100 -> Green. I am attaching a screenshot of that widget in the name of ThresholdIndicatorWidget.png, PFA. In this image, 22 number value should be in RED colour. For inner indicator bar I have attached a new State Definition for this widget instead of its default state definition. I am attaching the image in the name of StateDefinition.png for your reference. Due to this state definition inner value colour is not changing accordingly. Please help me in this. Thanks in advance.    

Good day,I’m trying to redefine the default coordinate system that Creo assigns to a part or assembly.Background:I have a main assembly representing a vehicle, which is divided into multiple subassemblies — each assigned to a different designer. A recurring issue arises when a designer does not use a skeleton model: the parts or subassemblies do not assemble correctly when using the “Default” constraint in the main assembly.With a large top-level assembly, it becomes quite time-consuming if every designer has to manually constrain each part or subassembly to the correct position.Workaround Tried:One approach I’ve used is to create a new coordinate system in the desired position, export the part/assembly as a STEP file, customize the export to use this new coordinate system as the default, and then reimport it. This works, allowing me to use the “Default” constraint correctly — but it’s not an efficient process.Question:Is there a more direct or recommended way in Creo to redefine or re

Hello, I'm asking help to know if there is a way in assembly to make constraint play on values of a flexible element. I have a 6DOF robot arm saved as an flexible asm. To place it I'm currently making his base's origin concurrent with the floor's one (cf. constraints.png). In order to make it looks like the right position, I change each angle of rotation he had (which are all 6 flexible elements) degrees by degrees which is painfull (cf. flexible elements list.png). Regarding this issue, I want to know if it's possible to add an other constraint on the robot arm, this time with gripper and make both of his constraints change the value of the flexible element instead of changing all by hand.PS : I'm a using Creo 11 

Hi everyone ,    I’ve been working with user management in ThingWorx and came across a related use case to this post    https://community.ptc.com/t5/ThingWorx-Developers/How-to-Find-all-User-Groups-for-a-Given-User/m-p/1038382#M70705   about getting all user groups for a given user (using Users[principal].GetGroups()).   Now I want to do the reverse: Get all users that belong to a specific User Group? is it possible?    Thanks in advance for your insights!

Since Thursday of last week, the Performance Advisor dashboard for Windchill and Creo has not been displaying any data (see attached images).     The problem is definitely not on the user side but on the PTC side, as there are already several open support tickets regarding this issue (see, for example, CS454950).   Can other users confirm what I have written above?    

Version: Windchill 12.1 Use Case: I had to add/update the data formats .mp4 .avi .. to the existing formats "MPEG Movie Clip"Description: When i follow the guide "Updating Data Formats" in the Help:Enter the following command to update an existing data format:java wt.content.DataFormatUtil -updateIn a environment with SSO i don't get the "Authorization Request" i can't turn off the SSO in this env.So the guide is not working with SSO for meWithout SSO here is the requestIs there another workaround except turn off SSO ?

Hi everyone,   I’m facing a strange issue related to automatic mashup refresh using the “Automatically update values when able” checkbox in combination with the ServiceInvokeCompleted event.   I have two mashups, and I’ve already implemented the known setup for real-time updates — using GetProperties with WebSocket subscription to property changes that the mashup is subscribed to. Everything works perfectly most of the time, and the mashup refreshes automatically when the source data changes.   However, once in a while (maybe once in a blue moon ), the mashup simply stops refreshing.For example, today it worked fine for hours, and then suddenly it didn’t refresh anymore — even though no configuration changes were made.   Has anyone else experienced this kind of intermittent issue with automatic refresh or WebSocket subscription in ThingWorx mashups? Any idea what could cause this — subscription loss, or something else? Thanks in advance for any hints or similar expe

Version: Windchill 13.0 Use Case: I have set up a product in my Windchill Instance. Within the product, I have added a group to the "Guest" role. This is the only role the group is associated to. I have also created a sub-type of a WTPart. When a user in this group looks at the "Details" tab of the WTPart sub-type, they are provided with values of "Secured Information" for the "State" and "Life Cycle Template". However, when they go into an OOTB WTPart (Internal Name - wt.part.WTPart), stored in the same folder of the same product, they are given visibility of the values for "State" and "Life Cycle Template". I came across this article - https://www.ptc.com/en/support/article/CS280989?source=search . Having read this, I created a new policy at the organization level in the "/System" domain which was set to apply to types of "Life Cycle Template". The "State" value was set to "All" and the "Participant" specified was my group which was associated with the "Guest" role. This then al

I followed PTC Article CS135952 on finding all available Preferences in Windchill PLM, but the report shows many duplicates across multiple pages. How can I generate a QML report in Windchill 12.0 that lists all Preference Management report sheets without duplication?

Our Kepware servers are reading around 100,000 tags from DCS server and forwarding to PI servers. We created one channel connecting to DCS server, and the minimum tag scan rate is 5000ms. The problem is when I meet some problems and reboot Kepware server, the DCS server will slow down for about 10 minutes after the Kepware instance running. We have already deleted 20,000 unnecessary tags, now the number is around 80,000, the problem remains. We also enabled “Read form cache” when start up, but it did not help. Would you please give suggestions on below points: 1. How to proof that it is not hardware issue which caused this problem? What should I check on DCS server side when Kepware server rebooted? For example, CPU load, network load, hard drive load, etc. By the way, the spec of DCS server is i7+32GB RAM+1TB SSD. 2. Is it possible to solve this problem just by changing settings or optimizing tag list in Kepware? So that we have less job to do and less arguments with other teams.

Dear Kepware Team,@bdube@ptc.com I hope this message finds you well.As part of our ongoing efforts to align with upcoming EU cybersecurity regulations, I would like to inquire whether Kepware products—specifically KEPServerEX—are expected to be subject to the requirements of the Cyber Resilience Act (CRA).If so, could you kindly share:Whether Kepware is actively working towards CRA compliance?The anticipated timeline by which Kepware products will be CRA-compliant?Any documentation or roadmap that outlines your approach to meeting CRA obligations?Understanding your position on this matter will help us plan our integration and compliance strategy accordingly.Thank you in advance for your support. Best regards,Mani

I have no problem in reading Kepware simulator from address R0001 (which self incrementing) from node-red, but unable to write into address K0001 or S0001 in node-red. Any advice will be much appreciated ? The moment i started to write, the node-red exited!. ns=2;s=SimulatorChannel.SimulatorDevice.MyWriteTag

Hello. Im wanting to communicate with some ABB totalflow  computers through Factorytalk SE. Do I need just the ABB Totalflow driver or do I need the OPC connectivity suite as well.

Version: Windchill 12.1 Use Case: Workflow moduleDescription: Can somebody demonstrate different ways of using workflow in windchill to manage projects and documentation perfectly !I am a new starter.Where are you experts ?

Hello there,Is there any similar methods to run a native python or .cpp file in creo as like we do in Unigraphics NX ?I am trying to connect to a creo 9.0 environment , from external command prompt as like creoson, but after that can i pass the creo toolkit commands to creo via that terminal ? 

How to get  the version of the installed RTPPM..? 

Hi,    I am using a Collection widget, with the following styling:But for some selected cell or hover styling, colouring is not working or is not showing up.   Thingworx version: 9.4Thanks,

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.1.5A new subtype is not showing in the drop down menu after creating in the Type and Attribute Manager.