Solved

I use KepserverEX6.14 for linking Rockwell and siemens PLC's.We have 207 link tags in both directions. But we have troubles with 1 Siemens 1512 PLC when the communication drops (without voltage or network troubles). After the communication restores, kepserver can read the datablocks but CAN'T write to the datablock. The solution is then disable-enable tags, after this everything works like it should. My datatypes are boolean's and words (not defaults).There is a scan rate of 2000ms for PLC values. And the linked tags are written when input changes.I have tested with Auto-Demotion on and off (also with 'Discard Requests when Demoted' on/off) What can i try else?

Hi, I need to connect to KepserverEX 5.8 in a Windows 2000 Pro/Sp4 workstation with Ewon Flexy 205.The goal is using the ewon (in this case 5 of them) as middle point to communicate s7-300 PLC with Wonderware 8.0 using KepserverEX 5.8 as the OPC server. When configurating KepserverEX 5.8 channel i use OPC UA and configure UA server in the channel (see attachment 1) and when i try to import items on  the device to import the tags of the Ewons an error appear (see attachement 2).See attachement 3 for ewon configuration.Any suggestion to address this?

It would be useful if we could repeat a Geo Tol in a drawing without always starting with the simple "tolerance of precision" I seem to remember in the past when it would start with the previous instance.These are in the drawing, not the model. I sincerely hope that's not the problem. In fact that couldn't be the problem because if they were "in the model" they would simply "show" I would rather add the tolerances in the drawings.

I'm trying to set up a design study where I rotate a crankshaft and the load vectors and magnitudes vary based on the rotation angle.  I was told I could create a user parameter, which is the angle, and then link the load values and/or directions to the angle parameter using relations. So when the angle value changes, the loads change accordingly.   Can someone show me how I would write a relation like that? or Does someone have another way to do this?   Currently the crankshaft is an assembly file where the load vector is defined with a coordinate system.  So when the assembly angle (crankshaft angle) is changed the csys changes to apply the bearing load at the correct vector.

I am using Creo Parametric Release 11.0 and Datecode11.0.6.0After installing PTC Creo (11.00.07), I attempted to open various files. However, only assembly (.asm) and part (.prt) files will open. When I view a part, the background is completely black.Here are the errors that I facedNo error messages. but Despite successfully creating and saving new sketches, the part view still shows a black background. Changing appearance settings did not resolve the issue. I still could not visit the part

使用者希望使用有效期限為10 年或更長的自簽名憑證。使用原有的KEPServerEX客戶端時，只需一個憑證即可實現雙向通訊。然而，由於架構較為複雜，目前似乎無法在多個系統間重複使用自簽名憑證。請確認自簽名客戶端憑證是否可以被多個伺服器使用。OPC UA證書會自動續約或延長有效期限嗎？如果用戶端憑證過期，是否會影響現有系統？例如，是否會導致EAP無法連線等問題？ The user would like to use a self-signed certificate with a validity period of 10 years or longer. With the original KEPServerEX client, only one certificate is needed for mutual communication.However, it seems that a self-signed certificate cannot currently be reused across multiple systems, possibly due to the more complex architecture. Please confirm whether a self-signed client certificate can be used by multiple servers.Will **OPC UA certificates automatically renew or extend their validity period?If the client certificate expires, will it affect the existing system? For example, could it cause issues such as EAP being unable to connect? 

Hi,I looked through the API guide and downloaded the examples. The last part of the code displays 'output1' in message box. It does not have example on how to show the matrixoutput1.Can you help with this? I need to get matrix from the sheet. 

Is it possible to add a Datum Reference Frame CSY to an annotation state?  If its not supported now, what work-arounds are people currently using? To my understanding, the DRF must be displayed in the model IAW Y14.41 (2018) Section 11.2.1.    DRF's were optional in Y14.5, but are required in Y41.41. I haven't been successful with "Reference" feature on the Model Tab, or the "Establish DRF" in GDT Advisor.  Example Image from Creo 12Excerpt from Y14.41 for example display of DRF's. 

Version: Windchill 13.0 Use Case: User wants to create a report using report builder, that allows to specify container, but by using dropdown, not by typing manually the container name. This behaviour is documented in case CS256206 and it seems nothing was done to provide the solution for that, so asking if anyone found workaround.Description: User wants to create a report using report builder, that allows to specify container, but by using dropdown, not by typing manually the container name. This behaviour is documented in case CS256206 and it seems nothing was done to provide the solution for that, so asking if anyone found workaround. If report builder is not capable of doing something like this, then is there a way to prepare JSP input page that will have some kind of container picker and pass the information to actual query builder logic? I've seen some custom-input pages but they are really odd and difficult to understand.   

Hi! Has anyone used the KepServer Siemens Suite with Siemens new S7-1200 (G2) CPU's? Best regardsPär

各位先進夥伴好，近期接到一個CASE，客戶突然想做升級，4版到7版(當前最新)。Dear partners, recently we encountered a case where a customer suddenly wants to upgrade from Version 4 to Version 7 (the current latest version).因為4版真的太過古老，最簡單的OPF匯出，都不知道能否順利？想討論有甚麼注意事項。Since Version 4 is extremely old, we are not even sure whether basic functions such as OPF export can be completed smoothly. We would like to discuss what considerations or precautions we should pay attention to.軟體、系統、硬體都可以。Any suggestions related to software, operating systems, or hardware are welcome.

hello, when i tried to open creo nothing happened, neither as admin, in the taskbar or as a shortcut. Waiting didn't help either and nothing was visible in the task manager either. the wheel next to the mouse pointer opened briefly but then disappeared again shortly afterwards.now i have completely uninstalled creo and wanted to install it again, but now the setup.exe file cannot be opened after extracting it. the wheel next to the mouse pointer appears briefly again, but then disappears again immediately.If you run it twice in quick succession as an administrator, an error message appears that the program must first be closed. setup.exe does not work even after restarting several times.my setup: win 11 laptop with enough power to run creo 7 because i recently designed with creo but from one day to the next creo would not start anymore

On Windchill 13.0.2.4. I have seen this many months ago so not a huge issue. It might be related to a customization we added to process representations from WTDocuments but here goes. User got an error message "No Space Left on This Device". Sure enough /tmp was at 100% of 1GB. Looking in folders, the Windchill temp folder was filled with 500+ font files with the pattern jr-font<some number>.ttf. These are about 0.5 MB each so eventually it filled up. I cleared out these files but I am sure to see this again. Any idea as to what its doing and why they are not being cleaned up. I suspect its related to something we added but just a quick guess.   

1. Kepserver configured with Channel ->Torque Tool Ethernet Device 2.Device is configured with Controller IP address and Port Number :45453.Pinged Atalscopco controller from hosting machine(My Laptop) sucessfull4.Port Testing Sucessfull 5.Revisonnumbers are configured 6.Atlascopco Virtual station configured 7.Expected Tags will imported automatically - but it was not showing anything 8.And ,when I'm trying to define tags manually getting syntax error Could you please let me know ,automatic tag import is possible? or Do we need to subscribe ? How to establish the basic communication and R/W data ?

Version: Windchill 12.0 Use Case: Hello, Is it possible to go directly to Windchill 13.1 from 12.0.0.3 using the same server or do I need to migrate to a new server? Is there any guide to follow that has that scenario? Thanks in advanced.Description: Just starting to research the process. 

I am using Creo Parametric Release 11.0 and Datecode11.0.6.0I have a part 1 (single body .prt) in which I cut the volume of a part 2 (single body .prt) through a boolean operation.After having modified the part 2, I updated the part 1: the part 2 positionning into part 1 was modified, the part 2 is turned upside-down into part 1.How to (re)define the positionning of part 2 relatively to part 1?

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.2.8The IDs of a new BusinessRule and BusinessRuleLink are different in the Database than in the LoadFile.Does the ID in the LoadFile matter, or can it be any given ID? If not, how to maintain an overview over the loaded BusinessRules?An export from the Database would be convenient, but the IDs aren't matching with the LoadFile. So I'm not sure what is correct.

Some industry specs tool short cuts in the annotations which may not translate well to the 3D annotation rules.  I'm wondering if some teams have already addressed these?  O-ring GrooveHydraulic PortsO-ring GrooveThe standard o-ring groove dimensions often to to a virtual sharp condition.   Regular o-rings have virtual sharps at the bottom and dovetail have virtual sharps at the top.    Do you use virtual geometry, or special notes, or convert the tolerances to a more GDT based notation?Example groove drawings (Source) Hydraulic PortsIn some of the hydraulic port standards, the dimensions have angles to virtual surfaces.  Do you just redraw to a coinvent real surface, or add virtual surfaces.   (When a standard port is used, we could just specify the Standard Spec)Example J1926 and ISO 6149-1 port images (Source) 

Hi all,  Currently experiencing an issue with an Excel component on a colleagues computer. The Mathcad file, attached, works on my computer fine but not my colleagues. States his "excel is busy". Any ideas why it works on my computer but not my colleagues?   Many thanks,Iain  FYI, I am using Mathcad Prime 10.0.0.0 (and is my colleague). 

Version: Windchill 13.0   Use Case: We have an Ant build script that builds and installs a PDMLink customization package. An engineer connects to a server via Remote Desktop and runs it from within Windchill Shell. We'd like to trigger it from a CD pipeline instead. Description: Hello All,   I've been using Windchill Shell interactively, i.e. launching `<WT_HOME>/bin/windchill shell` and then doing everything else in a session that opens. I can't figure out how to launch something (e.g., an Ant build script) under Windchill Shell in a "headless" mode, i.e. from a script (PowerShell, a batch file, a Bash script, ...)    It sounds like a common problem and I'm sure people do it all the time, but... how?   Thanks, Constantine

Version: Windchill 13.0 Use Case: windchill roles has too permissions, When checking in our teams section within our template then going into the configure actions for roles i find what the image attachment shows.Description: Hello all The problem here is roles within this system have been given completely complete control of everything. i am seeking help in finding the default config for these roles to clarify a base before attempting to fix them. i have yet to find much when looking to this. i would appreciate any help on this!-Terra

I have next to no surfacing experience.  I have a solid part that has a concave curved indent, made up of individual "surfaces" I guess you would call them.  Protruding from that set of surfaces is a recycle symbol that I need to edit, or, remove & replace.  My initial intent was to remove it, then extrude a different one, both using the "up to" reference and the quilt being that ref.  I selected the surrounding surfaces, then Copy & Pasted.  That gave me the quilt fine, but I think there are "holes" in it where the recycle symbol is.  I can't extrude to it from the front or back, it just fails.  Help me out...?  Something to fill the holes, or a different approach entirely?  I am at my wits end.

Version: Windchill 13.1 Use Case: installing windchillDescription: I am trying to install Windchill 13.1 on Windows Server 2025 Datacenter.But when I start "solution installer", I get the error message, that "LAX_VM is not set to Java 21 or later". Amazon corretto JDK 25 is installed.  I found that in this forum https://community.ptc.com/t5/Windchill/Error-installing-Windchill/td-p/926025, which points to thishttps://www.ptc.com/en/support/article/CS341598?source=search&_gl=1*wu9ndk*_gcl_au*MjEzNTM5NDc2Ny4xNzcyNzAyODAx*_ga*MTY5OTM5MTYyMy4xNzcyNzAyODAw*_ga_7NMP2MSYPM*czE3NzI3MTc1MzYkbzIkZzEkdDE3NzI3MjIzODMkajYwJGwwJGgwand thishttps://www.ptc.com/en/support/article/CS356999?source=search&_gl=1*wu9ndk*_gcl_au*MjEzNTM5NDc2Ny4xNzcyNzAyODAx*_ga*MTY5OTM5MTYyMy4xNzcyNzAyODAw*_ga_7NMP2MSYPM*czE3NzI3MTc1MzYkbzIkZzEkdDE3NzI3MjIzODMkajYwJGwwJGgw Unfortunately, none of the solutions provided by ptc work.   

I am using Creo Parametric Release 5.0 and Datecode5.0.5.0I created a PRT family table, where my variants are two features, which I named "A," "B," "C" (Feature 1) via "post-regeneration" relationships, and "D," "E," "F" (Feature 2).In some instances, feature 2 is suppressed, even though the "family table" displays "*" in the values ​​for feature 2, so "D," "E," "F." The table displayed in 2D inserts the generic values. (The 3D of the instance is correct, so feature 2 is suppressed.)How can I fix this?